Business Details
About
HotelWedding VenueConference CenterBusiness Meeting Locations
Situated near the landmark Arthur Ravenel Jr. Bridge, the Hotel Indigo® Mount Pleasant lets you experience the Lowcountry like a local. Our modern, boutique-style accommodations will help ensure a stress-free stay, with such amenities as complimentary Wi-Fi, ample work space and plush bedding. Our gathering and event spaces are named for iconic local trees of South Carolina and offer over 6,000 square feet of meeting space. Our Palmetto Ballroom can host you and 250 of your closest friends. You can enjoy a meal created with locally-sourced ingredients at our full-service restaurant or grab a snack at the sundry shop, featuring live indigo. This crop, from which a rich blue dye can be extracted, was integral to the area's 18th century economy. Craft cocktails are served at our indoor/outdoor bar, which leads to a resort-style pool, offering chairs for sunning, a fire feature and in-pool loungers.
Location
Hotel Indigo Mount Pleasant by IHG
250 Johnnie Dodds Boulevard, Mount Pleasant, SC
29464, United States
Hours
Reviews
4.2
1,081 reviews
5 stars
657
4 stars
219
3 stars
70
2 stars
50
1 star
85
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many guests praised the staff for their friendliness and exceptional service, particularly highlighting individuals like Rory and Nancy.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, including dirty rooms and bathrooms, as well as maintenance issues.
Location and Amenities
The hotel is well-located near downtown Charleston and offers appealing amenities like a pool and bar, although some guests noted hidden fees.
Room Quality
Guests had mixed feelings about room quality, with some finding them comfortable while others reported issues like noise and outdated decor.
Customer Service
While many guests appreciated the staff's friendliness, there were notable complaints about management's handling of booking issues and customer concerns.
- DSDan StackNov 13, 20251.0Unfortunately, the manager was inflexible with the cancellation policy, and I was unable to stay at this place. I'm leaving a review to give caution to their inflexibility. They require a three day cancellation. I tried canceling the day before, even offering up to credit for a future stay. The manager never returned my call. I guess I will never leave a review about staying at this hotel since there are much more accommodating managers in charge of quality hotels.
- MMMaureen MurphyNov 10, 20254.0Beautiful Hotel. Lovely rooms..however there were 3 large events Saturday November the 8th! There was ONE bartender on duty with a young "bar back" ..they never caught up..line was deep all around the bar. ..and then the next morning at Breakfast the same problem. One waitress and a restaurant full. It took forever to get a coffee and don't even think about a refill! Sunday night at 947 pm after returning to the hotel we went to the bar and they had decided to close early. Said they had last call at 945! There was no one there! So I think a hotel that has so much to offer should probably have more staff as needed! And stick to advertised hours for opening and closing! And I also am never comfortable with children hanging out in a bar whether they are with their parents or not!
- JBJames BonhamNov 9, 20254.0Wonderful experience, but 5 Star Hotels are very rare in my evaluations, because I can afford them on very rare occasions, Hotel Indigo has reasonably priced quality accommodations with a large number of staff, more than I've seen in other similarly priced hotels. The staff are very attentive, courteous, and professional.
- DBDan BendulOct 27, 20255.0I was a groomsmen for my friend and the wedding party and many more stayed at the Indigo in Mount Pleasant. Everything was awesome! Most notably, Rory at the front desk! I cant say in one review all the things he did to make our stay worth while. Simply an awesome person!
- YZYvette ZuckermanOct 20, 20253.0The hotel is very pretty, they have a nice restaurant and pool area. Unfortunately we did not have hot water in the shower or sink our first night. We did get hot water back in the shower after the first night but did not have hot water in the sink for the entire 4 day stay. When notifying the front desk about it they really offered no help and said the whole area had no water pressure and they couldn’t do anything about it. It wasn’t about the pressure, it was about the hot water which they didn’t even address. As far as location, looking back at making my reservation l, it would have made more sense to stay more in town and not have to keep paying for Ubers. It was pennywise and dollar foolish. Like I said, nice place, clean, but would not recommend to stay here but stay closer to town (unless you have a car here)
Frequently Asked Questions About Hotel Indigo Mount Pleasant by IHG
Is Hotel Indigo Mount Pleasant by IHG suitable for business travelers?
Yes, Hotel Indigo Mount Pleasant by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Mount Pleasant by IHG have a loyalty program?
Yes, Hotel Indigo Mount Pleasant by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Mount Pleasant by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Mount Pleasant by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Mount Pleasant by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Mount Pleasant by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Is Hotel Indigo Mount Pleasant a pet friendly hotel?
Yes, pets are welcome at Hotel Indigo Mount Pleasant.
Does Hotel Indigo Mount Pleasant offer a shuttle service?
No. there is not a complimentary shuttle service at Hotel Indigo Mount Pleasant.
Does Hotel Indigo Mount Pleasant have a pool?
Yes, Hotel Indigo Mount Pleasant has an outdoor pool.
Does Hotel Indigo Mount Pleasant have onsite dining?
Yes, Hotel Indigo Mount Pleasant has an onsite restaurant.
Does Hotel Indigo Mount Pleasant offer free Wi-Fi?
Yes, Hotel Indigo Mount Pleasant offers free Wi-Fi.
What accessibility features does Hotel Indigo Mount Pleasant by IHG offer?
The hotel provides accessible parking and is mobility accessible to accommodate guests with disabilities.
Is breakfast available at Hotel Indigo Mount Pleasant?
Yes, Hotel Indigo Mount Pleasant offers breakfast to guests.
Does Hotel Indigo Mount Pleasant have facilities for business travelers?
Yes, the hotel includes a business center, several meeting rooms, and complimentary Wi-Fi in public areas to support business needs.
Are pets allowed at Hotel Indigo Mount Pleasant?
Yes, pets are welcome at Hotel Indigo Mount Pleasant.
What are the check-in and check-out times at Hotel Indigo Mount Pleasant?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does Hotel Indigo Mount Pleasant provide contactless check-in or checkout?
Yes, contactless check-in and checkout options are available at Hotel Indigo Mount Pleasant.
Are there any nearby hotels to Hotel Indigo Mount Pleasant?
Nearby hotels include Hampton Inn At Patriot's Point, Candlewood Suites Charleston - Mt. Pleasant by IHG, and Mainstay Suites, which may offer additional lodging options.
What nearby dining options are available near Hotel Indigo Mount Pleasant?
Eliza's Bar and Kitchen is a nearby restaurant offering American and seafood cuisine, a great spot to visit before or after your stay.
Are there any nearby medical facilities close to Hotel Indigo Mount Pleasant?
Yes, several health providers such as Roper St. Francis Walk-in Care and Charleston Wound Care are nearby, offering convenient access to medical services.
What payment options does Hotel Indigo Mount Pleasant accept?
The hotel accepts American Express, MasterCard, Visa, and cash for payment.