Business Details
About
HotelExtended Stay Hotel
Stay at Home2 Suites by Hilton Hilton Head and be near it all. Our extended-stay hotel is nestled off William Hilton Parkway, moments from local dining, golf courses and retailers and within 20 minutes of the Tanger Outlets and Daufuskie Island Ferry. Enjoy the hotel’s free shuttle to public beaches during your stay.
Our modern suites are bright and comfortable spaces with movable furniture and a ‘working wall’ of storage areas and a rolling desk. Link devices to free WiFi and kick back on the sofa watching TV. There’s also an in-suite kitchen with a microwave, full-size refrigerator/freezer, toaster, dishwasher, sink, cookware, dishes and utensils.
Join us each morning at the Inspired Table™ for free breakfast – we have 400 combinations to choose from including artisan-style sandwiches, fruit, yogurt, and oatmeal with toppings. Heading for the beach? Stop by our Home2 MKT® to pick up drinks and snacks. The outdoor pool and patio beckon on sunny days and our Oasis is a great place to socialize, grab a cup of coffee or get some work done. Check out the Spin2 Cycle facility, where you can walk the treadmill while running laundry.
Location
Home2 Suites by Hilton Hilton Head
836 William Hilton Pkwy, Hilton Head Island, SC
29928-3390, United States
Hours
Reviews
4.2
699 reviews
5 stars
420
4 stars
128
3 stars
52
2 stars
44
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Mixed reviews on staff friendliness; some guests reported rude interactions, while others praised helpful and friendly service.
Cleanliness
Rooms were generally reported as clean, but several guests noted unpleasant odors and issues with cleanliness in common areas.
Breakfast Quality
Breakfast received mixed feedback; some enjoyed the variety and quality, while others found it lacking or poorly managed.
Room Comfort
Rooms were spacious and well-equipped, but several guests complained about uncomfortable beds and noise issues.
Location
The hotel is well-located near beaches and amenities, which many guests appreciated.
- NSNan ShonkNov 8, 20252.0As a Hilton Gold member who stays at many Hilton brand hotels I suggest you go somewhere else and do not consider this place. The front desk check-in are beyond terrible. They don't greet you, don't want to be bothered and it's clear they are only interested in taking care of their "friends" I called in the day before and said I was on Island and would arriving early. I used my honors app to select my room from the options provided. When I arrived she was rude said check in is at 3. I explained I know that and spoke to someone already as I was on island and had some refrigerated items and figured they could prioritize a room since I was now here. She didn't care and then proceeded to tell me the room I selected from the app was given to someone else. I selected top floor to avoid noise and she said I'd get something wherever one was cleaned and they would text me. I contacted Hilton Honors and they called here to get my points returned and they were sending me to a different hotel. They refused to refund my points and so they noted it in my account. I called back in and they said they would text me when the room was ready. By 3:05 pm still nothing so I called back in again for the 3rd time and ask for the manager Adrian, who wasn't in and was told the room was ready. They never called or text me as they promised after 4 hours. I got put on 2nd floor with people making noise above and the bed was not usable as it was soft and saggy. Absolutely terrible staff. I come to Hilton Head frequently and will not be back here and will make sure to warn others 😢
- KMKevin And Jennifer MuellerNov 7, 20251.0Worst customer service I've ever encountered. Book somewhere else.
- KMKevin MuellerNov 7, 20251.0Horrible experience. Front desk lady was extremely rude on phone. Would not recommend this place. For a "Hilton" I would expect much better customer service.
- BDBarb DriverOct 27, 20253.0You get what you pay for. Breakfast was extremely disappointing over a recent weekend with the meat trays constantly empty, the juice empty, giant lines of obviously irritated people wanting their breakfast. I probably won't return to this one. Hilton Garden Inns are so much nicer.
- SJSabina JenkinsOct 25, 20252.0The suites were fairly well equipped and the housekeeping staff did a great job keeping the rooms clean. But some of the front desk staff were downright unpleasant. There was this lady who upset my preteen kid by insisting on not letting him fill up his waffle cup with batter. She literally took it from his hand and filled it up to half (when the cup clearly had a line indicating where to stop if you wanted a full waffle). I find it deeply offensive that my kid was physically intervened in a "self serve" area. In general, the staff are unfriendly and the vibe is not what I would expect from a hotel where I stay for a vacation. This made us feel unwelcome.
Frequently Asked Questions About Home2 Suites by Hilton Hilton Head
What are the check-in and check-out times at Home2 Suites by Hilton Hilton Head?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel offer free breakfast?
Yes, free breakfast with 400 combinations is available each morning at the Inspired Table™.
Is parking available and is there a fee?
Free self-parking is available for guests at the hotel.
Are pets allowed at Home2 Suites by Hilton Hilton Head?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and elevators, and is mobility accessible.
Does the hotel have an outdoor pool?
Yes, there is one outdoor pool available for guests to use.
Is WiFi available at the hotel?
Yes, WiFi is available in public areas and there is a public internet terminal.
What nearby fitness options are available for hotel guests?
Guests can visit F45 Training, a nearby gym conveniently located to support your fitness routine during your stay.
Are there dining options near the hotel?
Yes, nearby restaurants include Red Stripes Caribbean Cuisine & Lounge, DryDock Seafood & Spirits, Tony Roma's barbecue restaurant, Stack's Pancakes for breakfast and brunch, Nectar, and Hilton Head Diner for American fare.
What nearby accommodations are available besides Home2 Suites by Hilton Hilton Head?
Nearby hotels and resorts include SpringHill Suites by Marriott Hilton Head Island, Marriott Hilton Head Resort, Red Roof Inn, and Motel 6, providing various lodging options.