Home2 Suites by Hilton Hilton Head

Reviews

• MB

  Mary Brenner

  Jan 28, 2026
  5.0
  Love this hotel. Samantha at the front desk is wonderful!!!
• DG

  Diane Gore

  Jan 11, 2026
  5.0
  To say the staff was friendly would be an understatement. They were Fantastic! We had three rooms as we were in Hilton Head for a funeral. The staff was Amazing. The rooms were clean and the beds were very comfortable. Thank you for the hospitality!
• CL

  Christopher Lopez

  Dec 17, 2025
  5.0
  Great location! Staff was welcoming from the start and assisted us with a few things. Always were having a good time and enjoying their job! No complaints at all. Would stay here again.
• RH

  Rick Hover

  Dec 1, 2025
  1.0
  Unfriendly staff is an understatement. Damn…find another job if you don’t like people. Kindness goes a long way. Will NOT come back here. Diamond member gone
• NS

  Nan Shonk

  Nov 8, 2025
  2.0
  As a Hilton Gold member who stays at many Hilton brand hotels I suggest you go somewhere else and do not consider this place. The front desk check-in are beyond terrible. They don't greet you, don't want to be bothered and it's clear they are only interested in taking care of their "friends" I called in the day before and said I was on Island and would arriving early. I used my honors app to select my room from the options provided. When I arrived she was rude said check in is at 3. I explained I know that and spoke to someone already as I was on island and had some refrigerated items and figured they could prioritize a room since I was now here. She didn't care and then proceeded to tell me the room I selected from the app was given to someone else. I selected top floor to avoid noise and she said I'd get something wherever one was cleaned and they would text me. I contacted Hilton Honors and they called here to get my points returned and they were sending me to a different hotel. They refused to refund my points and so they noted it in my account. I called back in and they said they would text me when the room was ready. By 3:05 pm still nothing so I called back in again for the 3rd time and ask for the manager Adrian, who wasn't in and was told the room was ready. They never called or text me as they promised after 4 hours. I got put on 2nd floor with people making noise above and the bed was not usable as it was soft and saggy. Absolutely terrible staff. I come to Hilton Head frequently and will not be back here and will make sure to warn others 😢