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Urban Boutique Hotel, BW Signature Collection

3.9
(470 reviews)

Business Details

536 Wade Hampton Blvd, Greenville, SC
29609-4936, United States
(864) 214-8425
http://bestwestern.com

About

HotelBest Western
The Urban Boutique Hotel, BW Signature Collection continues Best Western Hotels & Resort’s rich history - always providing guests with a stylishly unique hotel experience. Located in Greenville,SC, this carefully chosen upper-midscale hotel has been selected for their ability to offer travelers seeking a unique and memorable stay at an outstanding value.

Location

Urban Boutique Hotel, BW Signature Collection
536 Wade Hampton Blvd, Greenville, SC
29609-4936, United States

Hours

Reviews

3.9
470 reviews
5 stars
269
4 stars
67
3 stars
20
2 stars
25
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Katy and Dave for their exceptional service.

Cleanliness

While some guests reported clean rooms and facilities, others noted issues with cleanliness, including roaches and dirty carpets.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the hot options and overall selection.

Location

The hotel is conveniently located near downtown and various amenities, making it a favorable choice for guests.

Room Conditions

Guests had mixed experiences with room conditions, with some enjoying modern updates while others reported issues like poor maintenance and unpleasant odors.
  • LR
    Lisa Rivers
    1 day ago
    1.0
    Regrettably, both the Urban Boutique and Best Western-the corporate office-had no grace for an online purchase mistake. I purchased online paying even more to book directly with Best Western and the wrong dates were applied. Operator error-however I contacted them immediately to inform them that I actually booked the wrong dates and needed to change the dates and to add an additional night (more money for them). They declined refunding me the money and/or applying it as a credit to my new reservation. Check your dates and don’t count on good customer service which in a service industry speaks volumes.
  • MB
    Mac Berg
    Feb 22, 2026
    5.0
    This was seriously one of the best values available. It's obviously not the Four Seasons, but that's not what anyone looking for a good deal is after. This location used to be a sketchy, sleazy motel pre-Covid, and now its updated, well lit, and safe feeling--- but it doesn't seem like the prices reflected this change. I stayed 4 nights, 5 days Monday to Friday and spent $250. The room had cable, the bathroom was more than acceptable, and they had free breakfast. For the price, you really can't beat it. Especially compared to the kind of places even 1 mile down the road that would be in the same price range.
  • SP
    shawn pietrzyk
    Feb 14, 2026
    2.0
    Thrift store meets roadhouse motel vibe. Minus the charm and plus the sticky matted stained carpet. The towels sported holes that suggested they had lived a full adventurous life before retirement was considered but never granted. Literally had holes in them and looked like the towels I use for my dogs. The breakfast bagels and bread were so stale that I could have used them to hammer nails. Speaking of that, the headboards in the rooms are on adjoining walls and are not bolted in which made for a VERY uncomfortable 3am experience when the folks in the other room had loud adult fun for an hour. Pay the extra money for the Hilton. TRUST ME ON THIS
  • KA
    Kevin Adams
    Feb 11, 2026
    5.0
    Awesome place super nice and very clean will be our go to place every time we come to South Carolina
  • JW
    Jamie Willis
    Jan 22, 2026
    5.0
    We checked in after driving for over 12 hours from New Orleans. The reviews were mixed but we decided to take a chance and we are so glad we did. Dave at the front desk was so kind and helpful. We had to cancel one of our nights to beat a winter storm front and his main concern was our safety and our comfort for the night. The breakfast was just what we needed. They had waffles—need I say more? This little spot was cute, budget friendly, and everything we needed after a long drive. We will definitely be back again.

Frequently Asked Questions About Urban Boutique Hotel, BW Signature Collection

Does Urban Boutique Hotel, BW Signature Collection offer free breakfast to guests?

Yes, the hotel provides free breakfast for its guests.

Are pets allowed at Urban Boutique Hotel, BW Signature Collection?

Yes, pets are welcome at the hotel.

Brand Certified Facts from Urban Boutique Hotel, BW Signature Collection

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Certified March 01, 2026Yext Knowledge Graph
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