Business Details
About
HotelBest Western
The Urban Boutique Hotel, BW Signature Collection continues Best Western Hotels & Resort’s rich history - always providing guests with a stylishly unique hotel experience. Located in Greenville,SC, this carefully chosen upper-midscale hotel has been selected for their ability to offer travelers seeking a unique and memorable stay at an outstanding value.
Location
Urban Boutique Hotel, BW Signature Collection
536 Wade Hampton Blvd, Greenville, SC
29609-4936, United States
Hours
Reviews
3.9
466 reviews
5 stars
267
4 stars
67
3 stars
20
2 stars
24
1 star
88
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and overall hotel, although some reported issues with pests and dirty carpets.
Customer Service
The staff received numerous compliments for their friendliness and helpfulness, particularly highlighting individual employees like Katy.
Breakfast Quality
The breakfast offerings were frequently mentioned as a highlight, with many guests enjoying the variety and quality of the food.
Location
The hotel is well-located for access to downtown and nearby attractions, making it convenient for guests.
Mixed Experiences
While many reviews were positive, there were significant complaints regarding maintenance issues, noise, and customer service experiences.
- TCTabitha Cyr4 days ago5.0Great stay! The facilities were perfectly clean from bedding to bathrooms and the staff was very welcoming and accommodating. The check in and check out processes were breeze. Hot breakfast and coffee were ready in the morning! Definitely will stay again. Thank you!
- BCBart CoatesJan 1, 20262.0Refused to refund deposit upon checkout said it would take 6 or 7 days to refund yet the took my deposit out of my account in 30 seconds cockroach in the shower when I woke up to take a shower stay away from this place IT IS NOT A Boutique hotel
- RDrichard DawsonDec 8, 20255.0I was Surprised This is a really Nice Small Hotel that is very Modern, the Room and Shower was like I was in a high end expensive Hotel. They Did a really good job on this hotel. I went to the complimentary Breakfast this morning and the Food was GREAT I couldn't believe it. Hot and better then some restaurants service. I was walking out and forgot my phone on the table after eating and the yong lady working there this morning ran out behind me and call out sir you forgot your phone. I was so thankful. Great Customer service and i would Recommend it to everyone. For the price there is no better. Nice place and Super Clean.
- TSTrouble ShootahDec 6, 20255.0Well managed, decent price, nice clean room with everything working. I used to be an executive housekeeper so I ran my check through the room. Only criticism i got is the microwave was missed but thats normal. Sometimes people miss coffee pots or emptying the water from the iron if any is in it but i didn't find any issues there or with the ac filters. Overall housekeeping did a wonderful job. Thanks for the room and I look forward to staying in the future.
- THTim HealyNov 9, 20255.0If I could give it 11 starts I would. The husband and wife team were warm and welcoming. The room was clean and cozy. The breakfast spread was complete. I especially enjoyed waiting for the wife to take the biscuits out of the oven there in front off us. My wife is a shopper so the price was good. We were in town for a wedding and the Lyft averaged less than $15 to the three venues close to downtown. A special treat was the sports bar across the street. All in all a wonderful stay.
Frequently Asked Questions About Urban Boutique Hotel, BW Signature Collection
Does Urban Boutique Hotel, BW Signature Collection offer free breakfast to guests?
Yes, the hotel provides free breakfast for its guests.
Are pets allowed at Urban Boutique Hotel, BW Signature Collection?
Yes, pets are welcome at the hotel.
What are the check-in and check-out times or general hours of operation at Urban Boutique Hotel, BW Signature Collection?
The hotel is open 24 hours a day, 7 days a week.
Is smoking allowed on the property of Urban Boutique Hotel, BW Signature Collection?
No, it is a smoke-free property.
Where is Urban Boutique Hotel, BW Signature Collection located?
The hotel is located at 536 Wade Hampton Blvd, Greenville, SC 29609-4936, USA.
What special offers does Urban Boutique Hotel, BW Signature Collection currently have?
Stay 2 nights and receive a $50 Best Western Gift Card.
Which nearby restaurants can guests visit when staying at Urban Boutique Hotel?
Guests can visit The Dixie Family Restaurant and The Dixie Family Restaurant II, both serving American and Southern cuisine.
Are there convenient stores or gas stations near Urban Boutique Hotel, BW Signature Collection?
Yes, Kangaroo Express and Circle K, both offering convenience store services and gas stations, are near the hotel.
What nearby hotels or accommodations are close to Urban Boutique Hotel, BW Signature Collection?
Nearby hotels include Regal Inn and Urban Boutique Hotel, BW Signature Collection itself, along with the BEST WESTERN Signature Collection resort.
Are there fitness or recreational facilities near Urban Boutique Hotel, BW Signature Collection?
Yes, Hall Of Fame Sports Grill offers a bar, bar and grill restaurant, and gym facilities nearby.