Holiday Inn Express & Suites Greenville - Taylors by IHG

Reviews

• MM

  mbkeil

  Nov 16, 2025
  5.0
  We needed a place that was convenient, reasonably priced, clean, and had appropriate amenities. This Holiday Inn fit the bill in all categories for our needs. The staff were very responsive and helpful. We will use this location again!
• JL

  John Lee

  Nov 11, 2025
  5.0
  Clean, quiet, and efficient!
• PF

  P. Fairley-Dillard

  Nov 5, 2025
  5.0
  I thoroughly enjoyed my stay. I was greeted by staff entering and exiting the hotel. The hotel smelled "clean" throughout the duration of my stay. .I especially took notice of that. My room was spacious and fully stocked with clean towels and toiletries. I'm HUGE on customer service. I can honestly state that the staff EXCEEDED my expectations! 😊
• EL

  Elizabeth Lankford

  Oct 28, 2025
  3.0
  We arrived at this hotel about 3:05 and had made a special request for early check-in (due to arrival at 3:00 and needing to get ready for an event). We were told the room wasn't yet ready and it would be about 30 minutes. In actuality, we didn't get to check in until a few minutes after 4:00 (normal check in time). We waited in the lobby and besides not being able to get into the room a little early, I was concerned that our stay might not be great because I had plenty of time to watch an army of ants parading through the lobby! Yikes! On the way to the room, I noticed that it looked like there'd been a spill on the floor of the one working elevator (there are two at this location, but only one worked while we were staying), there were dirty and unvacuumed areas of the carpet on the way to the room. After being in the room for a little while, I realized that the carpet was not well vacuumed. There were little bits of lint and other trash in the room. I also saw at least one clipped toenail on the carpet. The bed was extremely high off the ground, but quite comfortable with good pillows. The AC worked well and the shower water pressure was very nice. Saturday morning breakfast was to begin at 7:00 and I was there about 6:45 with several other guests. The doors opened a little late at 7:03. The fridge that was labeled yogurt, eggs, milk had two milk pitchers, about 4 hard boiled eggs and no yogurt. The auto pancake machine worked well and these were tasty. There were scrambled eggs, link sausages, potatoes and biscuits. It seemed a bit funny to me to have biscuits without patty sausage or sausage gravy. I am a hot tea drinker and noticed that there were only a few tea bags available; they were not refilled while I was at breakfast. There were many disappointed coffee drinkers that morning as the full strength coffee was almost out that morning and did run out prior to 8:00 am.. There was caffeine free coffee in the machine, but that didn't seem like what people wanted. I heard staff say to several who asked that they were expecting a truck that day. I felt that the lack of attention to detail from not ordering coffee to be there prior to running out to unclean floors, was not good. I would give them another chance with the hope that I was there on an "off" day for this location, but did not feel I got my money's worth on this visit.
• CC

  Chris

  Sep 30, 2025
  5.0
  The coffee was the best of any kind I’ve drank in a long while. The room was clean and smelled great, the bed was awesome. We only experienced one problems, The elevator didn’t work and we had to walk up and down to our third floor room.

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