Hilton Greenville

4.1
2266 reviews

About

Hotel
Unwind at the Hilton Greenville hotel situated within minutes of downtown and in Greenville’s premier shopping and business district. Just a 15-minute drive from Greenville Spartanburg International Airport and located close to several corporations, this full-service hotel in Greenville, SC offers complimentary parking and a 24-hour business center. Relax in one of the hotel’s comfortable and spacious hotel rooms with high-speed internet and flat-screen TVs. Relish an evening cocktail and snack in the Lobby Lounge, or choose from tempting regional culinary delights at Bistro 45 Carolina Fresh, serving breakfast, lunch and dinner daily. Our hotel offers spacious meeting and banquet facilities with 14,000 sq. ft. of functional space to accommodate up to 800 guests, perfect for corporate meetings, social events and elegant weddings.

Location

Hilton Greenville
45 West Orchard Park Drive, Greenville, SC
29615-3548, United States

Hours

Reviews

4.1
2,266 reviews
5 stars
1,182
4 stars
538
3 stars
253
2 stars
109
1 star
184

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including stained sheets, dirty bathrooms, and overall lack of proper cleaning.

Staff Performance

While some guests praised friendly staff, many reported unprofessional behavior and poor customer service, particularly at the front desk.

Amenities and Facilities

Guests noted a lack of basic amenities such as microwaves in rooms, broken ice machines, and issues with elevators, which detracted from their experience.

Parking Charges

The hotel charges a $10 parking fee, which many guests found unreasonable and not clearly communicated prior to booking.

Location Convenience

The hotel is conveniently located near downtown and various attractions, which was positively noted by several guests.
  • SM
    Sam Mays
    2 days ago
    2.0
    This place is...weird. It's like they're a wannabe downtown hotel. The rooms are tight and have double beds instead of queens, you pay for parking even though parking space is abundant, and you pay for a breakfast that is on par with the free breakfast of lower Hilton brands. Probably time to rebrand this hotel as a Hilton Garden Inn. I highly recommend for you to get more bang for your buck at the Hyatt next door (we booked an additional room at the Hyatt just to give us more space). Take a good look in the mirror Hilton Greenville, and just embrace what you really are. On the plus side, the staff is super nice.
  • ML
    Min Liu
    3 days ago
    5.0
    I stayed in the hotel two days and it was such great experience. All staff I met there are so lovely. Cody and Jenny, their smiles could bright your morning. They are so sweet to make you feel welcomed. The room is so clean. The food they have impressed me. The fruit tea by the elevator is something you definitely can't miss. It is fantastic with all the freshness. And the breakfast, excellent! The bacon is so crunchy. The yellow cheese grits, the pumpkin bread......you can taste the food is good quality. oh I wish I can have them every day😋
  • MW
    Michael W
    Nov 13, 2025
    5.0
    Rooms and service is excellent. It's also centrally located to several restaurants within walking distance.
  • EH
    Elizabeth Humphrey
    Nov 8, 2025
    3.0
    Location fine, but carpet smells well and room look clean but apparently not, breakfast was horrible. I woke up with my face swollen and bite marks and that is unacceptable. They offer points to me.
  • JT
    JR THOMAS
    Oct 25, 2025
    1.0
    Terrible location and staff from top to bottom had booked and paid for and went through the check-in process for a room for a one night stay only to be told upon arrival that the room time was not available this location. Its staff from upper management to the front desk, lacks any type of professionalism. I had to make changes to my entire day to accommodate relocating and canceling my plans if you are in Greenville opt for a better location and do not book this location.

Frequently Asked Questions About Hilton Greenville

What accessibility features does Hilton Greenville offer?

Hilton Greenville provides accessible parking and accessible elevators to accommodate guests with mobility needs.

Are pets allowed at Hilton Greenville?

Yes, both cats and dogs are welcome at Hilton Greenville, making it a pet-friendly hotel.