Embassy Suites by Hilton Greenville Golf Resort & Conference Center
4.43015 reviews
Business Details
About
HotelEmbassy Suites
Daily Mandatory Charge includes: Destination Marketing Fee.
The award-winning Embassy Suites Greenville Golf Resort & Conference Center is nestled in the foothills of the Blue Ridge Mountains, on the spectacular Verdae Greens Golf Course. The Embassy Suites hotel is located one minute away from the International Center for Automotive Research and Millennium Campus and just minutes from Greenville - Spartanburg International Airport, downtown Greenville, SC and the Palmetto Exposition Center. Other area attractions include BMW's Ultimate Driving Experience, Hubbell Lighting, Frankie's Fun Park, Roper Mountain Science Center, and the Clemson University International Center for Automotive Research. Since opening in 1993, this hotel has been in the top 10% of all Embassy Suites hotels worldwide for overall guest satisfaction. With 268 spacious-two room suites, over 20,000 square feet of meeting space and our own championship golf course, this resort can meet your every need.
Guests of the Embassy Suites enjoy a complimentary cooked-to-order breakfast and a nightly manager's reception. Our fitness center features a Peloton® Bike with toe cages. High-speed Internet access is available throughout the hotel. At Embassy Suites Greenville Golf Resort & Conference Center, exceeding your expectations is par for the course!
Location
Embassy Suites by Hilton Greenville Golf Resort & Conference Center
670 Verdae Boulevard, Greenville, SC
29607, United States
Hours
Reviews
4.4
3,015 reviews
5 stars
1,995
4 stars
622
3 stars
161
2 stars
79
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, particularly highlighting the breakfast and reception staff.
Room Conditions
Several reviews noted that rooms were clean but outdated, with issues like dampness, poor air conditioning, and uncomfortable mattresses.
Breakfast Experience
The breakfast received positive feedback for its variety and quality, especially the made-to-order omelets.
Parking Fees
Guests expressed frustration over the additional parking fees, feeling it was unreasonable given the overall cost of their stay.
Safety Concerns
Some reviews raised concerns about hotel security, particularly regarding access to stairwells and the presence of non-guests.
- JMJudith McCray6 days ago5.0My experience is always great. However, the size of this hotel warrants more luggage carts. We were told by the front desk staff to look on the floors to see if some of the guests had placed them outside of their rooms. They had not, and the front desk staff did not seem overly concerned. We were on the 9th floor. The saving grace of the night was a young man by the name of Shun, who was off duty, but chose to find us a cart, loaded it, and brought it to the room. He showed impeccable character. We appreciated him.
- DSDebbie Selby6 days ago3.0The hotel was nice and clean. However, I made this reservation so I could spend time with my 4 year old grandson and his big excitement was to swim in the indoor pool. First walking into the area of the indoor pool I needed clothes on a a jacket preferred. The water was NOT warm at all. BIG disappointment. We tried again the next morning and he couldn't get in past his ankles. Not a fan.
- SWSteve WatersJan 6, 20261.0First time at the location I had my service dog with me, check in attendant didn’t ask me about my dog, but upon check out decided to charge my card on file a pet fee. I had to call and explain he was a service animal and they refunded the fee. Second time coming to this facility and I had a card on file to charge, front desk attendant asked me For an incidental card which I provided. Then when I checked out they decided to disregard the payment method I had on file and just charge my incidental card. I have called and the service has been sub par at best! Skip this and stay somewhere else. I will say the breakfast was good!
- ASAlston SandzenJan 4, 20263.0Overall, I was disappointed in the hotel experience. I booked this hotel using all my points for my mother in law and my son. The main reason for booking this hotel was the indoor pool. It wasn’t even remotely warm and the temperature in the pool room itself was cold. I expected more.
- KRKenneth ReeseDec 30, 20252.0I recently stayed at Embassy Suites, and overall, the hotel itself was lovely. The property was comfortable, well-organized, and generally met the brand's expectations. The room was spacious, and the common areas were clean and welcoming. Unfortunately, the reason for the low rating was a serious concern regarding cleanliness and safety. When we arrived at our room, there was dried blood on the light switch, which was very unsettling. While the staff did come and clean it up promptly, they did so using only a rag and no gloves, which raised additional concerns about proper sanitation practices. Additionally, the situation was not treated as a significant concern by the front desk staff, which was disappointing given the seriousness of the issue. Although the response was quick, the handling of the situation significantly impacted my overall impression of the stay.
Frequently Asked Questions About Embassy Suites by Hilton Greenville Golf Resort & Conference Center
What accessibility features does Embassy Suites by Hilton Greenville Golf Resort & Conference Center offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there an airport shuttle available at this hotel?
Yes, there is a complimentary airport shuttle service available for guests.
Are pets allowed at the Embassy Suites Greenville Golf Resort & Conference Center?
Yes, both cats and dogs are welcome at the hotel, as it is pet-friendly.
What dining options are available on-site at the hotel?
The hotel features five restaurants along with a bar where guests can dine and enjoy drinks.
Does the hotel offer breakfast?
Yes, guests enjoy a complimentary cooked-to-order breakfast each morning.
Are there recreational facilities available at the hotel?
Yes, guests can enjoy both an indoor and outdoor pool, a fitness center with a Peloton® bike, a golf course, and tennis courts.
What are the check-in and check-out times at the Embassy Suites Greenville?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
What nearby attractions can guests visit during their stay?
Guests can explore nearby places such as Craft 670 Restaurant & Bar for dining, Greenville Reptile Expo Show Me Reptiles Show for unique exhibits, and the Verdae Greens Golf Club for golfing.
Is there convenient transportation to and from nearby locations?
Yes, a local shuttle service is available, and the hotel is close to Greenville-Spartanburg International Airport, which also has a free airport shuttle from the hotel.
Are there nearby services or amenities guests might find useful during their stay?
Yes, guests have easy access to services such as the Children's Medical Center, several credit unions like Spero Financial and SC Telco Federal Credit Union, and pet services including Show Me Reptile and Exotics Show and Paws & Claws pet groomer.