Embassy Suites by Hilton Greenville Downtown Riverplace

Reviews

• CS

  Chris Steffen

  5 days ago
  5.0
  Clean rooms. Friendly service. Great food at the 'Up On The Roof' restaurant and the morning breakfast buffet. They also have complimentary wine, beer, cocktails and light appetizers in the evening. Location was perfect. Self parking was easy and reasonably priced. Overall a fantastic experience! We'll be back.
• AB

  Adriana Beatriz

  Jan 26, 2026
  5.0
  Loved the view and the room. Great location..I'll definitely recommend it.
• BS

  Bryson Scruggs

  Jan 18, 2026
  5.0
  Julio is a badass. My family wanted to watch the 49ers vs Seahawks game in the lounge by the bar and he went above and beyond to put the game on and make sure we were taken care of
• JM

  James Marosek

  Jan 5, 2026
  5.0
  This hotel is in a great location in Greenville being right off of the Swamp Rabbit trail. We enjoyed parking our car and having everything to include restaurants and shows within walking distance. There was a minor issue that we brought to the attention of Trey and he quickly resolved it to our satisfaction. Our room had a great view of the city, the suite was nice because I wake up early and read. The breakfast is better than a typical breakfast you would find compared to other Embassy Suites hotels. Far more choices that I am accustomed to and the chef at the omelette station was very friendly and cooked my eggs perfectly. I will say the welcome reception was underwhelming. The food was gone within the first half hour but the reception was well attended.
• AH

  Allen Hopper

  Jan 5, 2026
  2.0
  The location was great, which was the main positive of our stay. Unfortunately, the room itself was very worn and uncomfortable. The mattress was so badly sagging that we had to sleep with our heads at the foot of the bed just to avoid feeling inclined. The sofa was heavily worn, torn in places, and appeared dirty. The suite layout was also awkward with nearly half of the separate living area was taken up by an empty kitchen space with only a tiny counter and mini-fridge, which felt like wasted space rather than an amenity. While the room was technically “clean,” it didn’t feel truly clean. There were dusty areas, and much of the seating looked so worn that it appeared dirty. I chose not to raise these issues during our short stay because I didn’t want to spend limited family time dealing with complaints and getting shuffle around. Positives: The evening reception was a nice touch an kids enjoyed the pool. I shared this feedback privately as a followup and was told the hotel plans to renovate soon. That’s good news for future guests, but given the choice again, I would stay elsewhere. I don’t enjoy leaving negative reviews, but I hope this is helpful for others considering a stay.

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