Brand Certified
Crowne Plaza Greenville by IHG
4.2(1345 reviews)
Certified by Crowne Plaza Greenville by IHG • Mar 01, 2026
Business Details
851 Congaree Rd, Greenville, SC
29607, United States
Certified by Crowne Plaza Greenville by IHG • Mar 01, 2026
(864) 297-6300
Certified by Crowne Plaza Greenville by IHG • Mar 01, 2026
https://www.ihg.com/crowneplaza/hotels/us/en/greenville/gsprm/hoteldetail
Certified by Crowne Plaza Greenville by IHG • Mar 01, 2026
About
Certified by Crowne Plaza Greenville by IHG • Mar 01, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Located near Greenville-Spartanburg International Airport, our business hotel in Greenville, SC, features well-appointed rooms and suites ideal for any type of traveler. Crowne Plaza® Greenville offers guests wonderful amenities, including 1G complimentary Wi-Fi, a fitness center, a heated indoor saltwater pool, and 8200 sq. ft. of flexible event space. Our hotel also provides complimentary parking, as well as a free airport shuttle.
During your stay, shop at the tree-lined Main Street in downtown Greenville and the Haywood Mall, or visit The Greenville Zoo. Live entertainment fans can catch a show at the Peace Center or the Bon Secours Wellness Arena, while nature enthusiasts should explore Falls Park on the Reedy River, which is home to the unique Liberty Bridge.
Location
Certified by Crowne Plaza Greenville by IHG • Mar 01, 2026
Hours
Certified by Crowne Plaza Greenville by IHG • Mar 01, 2026
Reviews
4.2
1,345 reviews
5 stars
778
4 stars
315
3 stars
115
2 stars
53
1 star
84
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff received high praise for their friendliness, helpfulness, and exceptional customer service, with specific mentions of employees like Breslyn, Tanika, and Ella.
Room Condition
Many reviews noted that while rooms were clean, they were dated and in need of renovation, with issues like peeling wallpaper and outdated decor.
Dining Experience
The on-site dining at Ruth's Chris was well-received, but the breakfast buffet received mixed reviews, with some guests finding it unsatisfactory.
Location
The hotel is conveniently located near shops and restaurants, making it a favorable choice for guests.
Customer Complaints
Some guests reported negative experiences with specific staff members and issues with room amenities, indicating inconsistency in service quality.
- AFA Curious Eye FL1 day ago5.0The hotel was great, including the staff. But Ella went above and beyond anytime I needed any help with anything.
- CUCathy UptonFeb 23, 20265.0We spent our 50th wedding anniversary at Crowne Plaza, Greenville,SC. We were met at check-in by a delightful gentleman named Leo. He was kind and engaging. He was excited for us that we had been married 50 years. He went above and beyond to make sure we had a pleasant stay, even offering us free breakfast. Later on he called us by name as we chatted with him in the lobby. Our room was nice though a little dated and dark. The bed was very comfortable. I am a shower snob. The shower was the best hotel shower I've ever used. The temperature and water pressure were excellent! We will definitely return if we are in the Greenville area again.
- JRJason RotheFeb 20, 20265.0Shuttle drivers were very professional, front desk staff was extremely helpful in printing documents. I really appreciate all the help. Shower were plentiful with hot water, and beds were very comfortable
- PPPrincessFeb 17, 20265.0The staff were really welcoming especially Ciera and Ella. The rooms were a decent size and the beds were comfortable
- TTTheCHEVYMAN434Feb 2, 20265.0I stay in this hotel when traveling and even come close to Greenville..Everything about this hotel is 5 star..I especially like when Sofia,the front desk agent,is working .She has been so great to me and my daughter,and makes our stays very pleasant each and every time!!! The hotel is ALLWAYS clean,and breakfast is really good and well prepared..Thank you IHG
Frequently Asked Questions About Crowne Plaza Greenville by IHG
Is there free Wi-Fi available at Crowne Plaza Greenville by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Greenville by IHG for guests.
What is the cancellation policy at Crowne Plaza Greenville by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Greenville by IHG?
Yes, we Crowne Plaza Greenville by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Greenville by IHG have accessible rooms?
Yes, Crowne Plaza Greenville by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Greenville by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Greenville by IHG front desk for more information.
Is room service available at Crowne Plaza Greenville by IHG?
Yes, room service is available at Crowne Plaza Greenville by IHG serving delicious food and drink to your room.
What accessibility features are available at Crowne Plaza Greenville by IHG?
Crowne Plaza Greenville by IHG offers accessible parking and accessible rooms to accommodate guests with disabilities.
Does Crowne Plaza Greenville by IHG provide a shuttle service to the airport?
Yes, the hotel offers a free airport shuttle service for guests.
Is breakfast included for guests at the Crowne Plaza Greenville by IHG?
Yes, breakfast is available for guests during their stay.
What fitness facilities does Crowne Plaza Greenville by IHG have?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are pets allowed at Crowne Plaza Greenville by IHG?
No, pets including cats and dogs are not allowed at the hotel.
Does Crowne Plaza Greenville by IHG offer contactless check-in and check-out?
Yes, contactless check-in and check-out options are available for guests' convenience.
What nearby attractions can guests visit when staying at Crowne Plaza Greenville by IHG?
Guests can explore Verdae Park for outdoor activities, shop at the tree-lined Main Street in downtown Greenville, visit Haywood Mall for shopping, and enjoy entertainment at the Peace Center or Bon Secours Wellness Arena.
Are there dining options close to Crowne Plaza Greenville by IHG?
Yes, nearby dining options include Ruth's Chris Steak House and Strossner's Bakery, Cafe & Deli for a variety of food choices.
Can guests find other hotels near Crowne Plaza Greenville by IHG?
Yes, nearby hotels include Comfort Inn & Suites, Best Western Plus Greenville I-385 Inn & Suites, and Days Inn by Wyndham Greenville for alternative accommodations.
What parking options are available at Crowne Plaza Greenville by IHG?
The hotel provides free parking with accessible parking spaces available.
Brand Certified Facts from Crowne Plaza Greenville by IHG
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Certified March 01, 2026Yext Knowledge Graph
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