Candlewood Suites Greenville by IHG

4.3
349 reviews
Welcome to the Candlewood Suites Greenville

About

HotelWedding VenueConference Center
Welcome to Candlewood Suites Greenville, located at the intersection of Woodruff Road & Green Heron Road. The all-suite hotel offers extended-stay accommodations and the highest quality service. Business travelers make the most of their trip with great amenities, such as free Wi-Fi, spacious work areas and Business Center. While visiting the area, be sure to enjoy all that Greenville has to offer. Greenville is all about the outdoors; explore the beautiful tree-lined Main Street bustling with exciting restaurants and bars, great shopping, performance venues and Falls Park - the waterfall in the middle of downtown. Whatever the reason for your trip to Greenville, SC, this pet friendly hotel's amenities are sure to meet your needs. The 24-hour Fitness Center lets you workout any time of day. When you're hungry, grab a snack or frozen meal from the Candlewood Cupboard. Our guests also enjoy the free guest Laundry facilities, a free movie lending library and an outdoor grilling area. We look forward to welcoming you to Greenville!

Location

Candlewood Suites Greenville by IHG
25 Green Heron Road, Greenville, SC
29607, United States

Hours

Reviews

4.3
349 reviews
5 stars
216
4 stars
69
3 stars
29
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, hair in bathrooms, and pest issues such as cockroaches.

Customer Service

While some guests praised the friendly and helpful staff, others reported poor service and unresponsiveness to complaints.

Room Quality

Guests noted that many rooms were outdated or in poor condition, with issues like uncomfortable beds and malfunctioning appliances.

Location and Amenities

The hotel is well-located near restaurants and shopping, and offers convenient amenities like free laundry and kitchenettes.

Noise and Disturbances

Several reviews mentioned noise disturbances from other guests, including loud parties and barking dogs, affecting the overall comfort of the stay.
  • IB
    Irene B
    4 days ago
    1.0
    Stayed last night and as soon as you turn your lights out Cockroaches. Grossssss omg they were crawling in the tub and in back of the bed. Bathroom counter, on the floors. Yes they’re palmetto’s bugs but also roaches. Little babies ones even inside the refrigerator. Don’t let the reviews say it’s a 4.2 because it’s not!!! The bed is clean sheets for what I saw and the bedroom looks neat and clean. It’s the roach hotel. Didn’t want there coffee and food. Got the hell of there 7:00 am. Staff were very nice but it doesn’t make up for cockroaches. It’s a very noisy outside. Workers in construction. They stop at midnight. Never again. You get what you paid for $158.00 total. Said it was $112. Lots of charges maybe for the roaches?
  • FH
    Felipe Hernandez
    Oct 30, 2025
    5.0
    Excelente
  • CQ
    Cynthia Quarterman
    Sep 27, 2025
    4.0
    Hotel sits off from the road it's Nice and clean.free laundry also..mini fridge wasn't working properly it wasn't cold at all.breakfast choices was awful ..but I Paid great price for 4 days. food store (inside the hotel )prices are too expensive it is very overpriced.I didn't like the luggage carts very small.I didn't like the parking lot in the back it was very dark near a wooded area.Hotel not far from restaurants and shopping area .ice maker (refrigerator) made loud noise.But other them that I would recommend.very quiet hotel .(besides the ice maker )
  • MW
    michael warner
    Sep 9, 2025
    2.0
    Would not return here! Rooms are dated. Found a "Palmetto Bug" in my room... It's a cockroach! Once a week half-ass cleaning. Just changing the rug in the elevator would make a world of difference! No one wants to be in a box smelling like animal excrement!
  • RH
    Robert Harvey
    Sep 4, 2025
    5.0
    Everyone on the staff is super helpful with local information and addressing any concerns. The washing machines and dryers are especially nice when your stay is extended as mine has been on several occasions. The GM Monica hires the right people to keep the place running smoothly! Thanks for a great stay each time!

Frequently Asked Questions About Candlewood Suites Greenville by IHG

What types of pets are allowed at Candlewood Suites Greenville by IHG?

Both cats and dogs are welcome at Candlewood Suites Greenville by IHG.

What are the check-in and check-out times at Candlewood Suites Greenville by IHG?

Check-in time is 3:00 PM, and check-out time is 11:00 AM.