Best Western Plus Greenville I-385 Inn & Suites

4.4
714 reviews

About

HotelBest Western Plus
At the Best Western Plus Greenville I-385 Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Greenville I-385 Inn & Suites will stand out among other hotels in Greenville,SC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Greenville I-385 Inn & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Greenville I-385 Inn & Suites
831 Congaree Rd, Greenville, SC
29607, United States

Hours

Reviews

4.4
714 reviews
5 stars
492
4 stars
127
3 stars
34
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews reported problems with cleanliness, including cockroaches, mold, and general unkempt conditions in rooms.

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about unprofessional behavior from some staff members.

Breakfast Quality

The complimentary breakfast received high marks for variety and quality, with many guests expressing satisfaction.

Room Comfort

Guests generally found the rooms spacious and comfortable, although some mentioned issues with mattress firmness and noise.

Security Concerns

Several reviews highlighted concerns about security, particularly regarding parking lot safety and access to the building.
  • SG
    Sean G
    1 day ago
    5.0
    Great hotel! This is one of the nicer hotels we've found anywhere lately. There is plenty of parking, it's convenient to the interstate, the hotel is nicely updated, and the rooms are actually clean and looks like the pictures on their website. The breakfast was good, and my family felt safe here. There is endless dining possibilities all within a mile or two of the hotel. I highly recommend this hotel!
  • RC
    Rachel Church
    Dec 29, 2025
    4.0
    We enjoyed our stay. The facilities were clean with nice decor, the mattresses were comfortable, the staff was pleasant, and the complimentary breakfast was well managed even with high traffic. My only “complaint” is the lack of security for the elevator. The elevator opens into the pre-lobby space and does not have any form of security to limit access. My recommendation would be to add a card reader access as a security measure for guests.
  • VZ
    Vadym Zhuk
    Dec 29, 2025
    5.0
    Прекрасный отель. Чистый и новый, персонал приветливый. Комнаты чистые и убранные. Доступная цена. Что хотелось бы добавить что бы на телевизорах был доступ к ютубу и нетфликсу
  • SO
    Sarah Oliver
    Dec 28, 2025
    5.0
    Stayed over the Christmas Holiday and felt VERY welcome to be there - My husband had to work the holiday so we decided to make it special with a staycation. The front desk attendants were beyond kind (with the exception of the female working Christmas morning)! Ariana was extremely understanding and accepting of the fact my son needed a bit of time to adjust and walk around to explore everything to the point we even gifted her chocolate on Christmas. The fire alarm went off early on the 25th which was grouched out by previous stated morning attendant that came across extremely rude and unprofessional. Our room was extremely spacious and clean, very comfortable for 3 people to be in - 1bedroom king. I would simply suggest to anyone staying in a separate living room suite to bring a fan as the bedroom can become quite stuffy. Not our first visit, DEFINITELY won't be our last, HIGHLY RECOMMEND!
  • RC
    rkool c
    Dec 27, 2025
    5.0
    Our second time this year staying at Best Western Greenville. Great location, near all shops, restaurants and downtown Greenville. Very clean hotel, friendly staff, always willing to assist you. Rooms are beautiful and spacious with modern amenities. A great getaway for a peaceful and quiet time. We'll definitely be back. Ramona C.

Frequently Asked Questions About Best Western Plus Greenville I-385 Inn & Suites

Does Best Western Plus Greenville I-385 Inn & Suites offer free Wi-Fi for guests?

Yes, free Wi-Fi is available for all guests at Best Western Plus Greenville I-385 Inn & Suites.

What are the check-in and check-out hours at Best Western Plus Greenville I-385 Inn & Suites?

The hotel is open 24 hours every day, allowing flexible check-in and check-out times.