At the Best Western Plus Greenville I-385 Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Greenville I-385 Inn & Suites will stand out among other hotels in Greenville,SC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Greenville I-385 Inn & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.
Multiple reviews reported problems with cleanliness, including cockroaches, mold, and general unkempt conditions in rooms.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were notable complaints about unprofessional behavior from some staff members.
Breakfast Quality
The complimentary breakfast received high marks for variety and quality, with many guests expressing satisfaction.
Room Comfort
Guests generally found the rooms spacious and comfortable, although some mentioned issues with mattress firmness and noise.
Security Concerns
Several reviews highlighted concerns about security, particularly regarding parking lot safety and access to the building.
SG
Sean G
1 day ago
5.0
Great hotel! This is one of the nicer hotels we've found anywhere lately. There is plenty of parking, it's convenient to the interstate, the hotel is nicely updated, and the rooms are actually clean and looks like the pictures on their website. The breakfast was good, and my family felt safe here. There is endless dining possibilities all within a mile or two of the hotel. I highly recommend this hotel!
RC
Rachel Church
Dec 29, 2025
4.0
We enjoyed our stay. The facilities were clean with nice decor, the mattresses were comfortable, the staff was pleasant, and the complimentary breakfast was well managed even with high traffic. My only “complaint” is the lack of security for the elevator. The elevator opens into the pre-lobby space and does not have any form of security to limit access. My recommendation would be to add a card reader access as a security measure for guests.
VZ
Vadym Zhuk
Dec 29, 2025
5.0
Прекрасный отель. Чистый и новый, персонал приветливый. Комнаты чистые и убранные. Доступная цена. Что хотелось бы добавить что бы на телевизорах был доступ к ютубу и нетфликсу
SO
Sarah Oliver
Dec 28, 2025
5.0
Stayed over the Christmas Holiday and felt VERY welcome to be there - My husband had to work the holiday so we decided to make it special with a staycation. The front desk attendants were beyond kind (with the exception of the female working Christmas morning)! Ariana was extremely understanding and accepting of the fact my son needed a bit of time to adjust and walk around to explore everything to the point we even gifted her chocolate on Christmas. The fire alarm went off early on the 25th which was grouched out by previous stated morning attendant that came across extremely rude and unprofessional. Our room was extremely spacious and clean, very comfortable for 3 people to be in - 1bedroom king. I would simply suggest to anyone staying in a separate living room suite to bring a fan as the bedroom can become quite stuffy.
Not our first visit, DEFINITELY won't be our last, HIGHLY RECOMMEND!
RC
rkool c
Dec 27, 2025
5.0
Our second time this year staying at Best Western Greenville. Great location, near all shops, restaurants and downtown Greenville. Very clean hotel, friendly staff, always willing to assist you. Rooms are beautiful and spacious with modern amenities. A great getaway for a peaceful and quiet time. We'll definitely be back.
Ramona C.
Frequently Asked Questions About Best Western Plus Greenville I-385 Inn & Suites
Does Best Western Plus Greenville I-385 Inn & Suites offer free Wi-Fi for guests?
Yes, free Wi-Fi is available for all guests at Best Western Plus Greenville I-385 Inn & Suites.
What are the check-in and check-out hours at Best Western Plus Greenville I-385 Inn & Suites?
The hotel is open 24 hours every day, allowing flexible check-in and check-out times.
Where is Best Western Plus Greenville I-385 Inn & Suites located?
It is located at 831 Congaree Rd, Greenville, SC 29607, USA.
What amenities are available in the guest rooms at Best Western Plus Greenville I-385 Inn & Suites?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge ideal for drinks and snacks.
Is there a fitness facility at Best Western Plus Greenville I-385 Inn & Suites?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
Are there any special offers available for guests at Best Western Plus Greenville I-385 Inn & Suites?
Yes, guests who stay for 2 nights receive a $50 Best Western Gift Card as a special offer.
Which nearby hotels are close to Best Western Plus Greenville I-385 Inn & Suites?
Nearby hotels include Comfort Inn & Suites, Crowne Plaza Greenville-I-385-Roper Mtn Rd, and Days Inn by Wyndham Greenville.
What nearby dining options can guests visit around Best Western Plus Greenville I-385 Inn & Suites?
Guests can enjoy dining at nearby places like Ruth's Chris Steak House and Strossner's Bakery, Cafe & Deli.
What recreational activities are available near Best Western Plus Greenville I-385 Inn & Suites?
Guests can visit Verdae Park for outdoor activities or enjoy bowling and dining at Spare Time Greenville nearby.
How can automotive services near Best Western Plus Greenville I-385 Inn & Suites benefit guests?
Guests have access to nearby automotive dealers and service centers like Dick Smith Hyundai of Greenville and Hyundai Service Department for vehicle needs.