Brand Certified
Best Western Plus Greenville I-385 Inn & Suites
4.4(727 reviews)
Certified by Best Western Plus Greenville I-385 Inn & Suites • Mar 01, 2026
Business Details
831 Congaree Rd, Greenville, SC
29607, United States
Certified by Best Western Plus Greenville I-385 Inn & Suites • Mar 01, 2026
(864) 288-6221
Certified by Best Western Plus Greenville I-385 Inn & Suites • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Greenville I-385 Inn & Suites • Mar 01, 2026
About
Certified by Best Western Plus Greenville I-385 Inn & Suites • Mar 01, 2026
HotelBest Western Plus
At the Best Western Plus Greenville I-385 Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Greenville I-385 Inn & Suites will stand out among other hotels in Greenville,SC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Greenville I-385 Inn & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Certified by Best Western Plus Greenville I-385 Inn & Suites • Mar 01, 2026
Best Western Plus Greenville I-385 Inn & Suites
831 Congaree Rd, Greenville, SC
29607, United States
Hours
Certified by Best Western Plus Greenville I-385 Inn & Suites • Mar 01, 2026
Reviews
4.4
727 reviews
5 stars
500
4 stars
131
3 stars
34
2 stars
16
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including reports of cockroaches, mold, and general unkempt conditions in rooms.
Customer Service
While some guests praised the staff for being friendly and helpful, others reported poor customer service experiences, particularly regarding handling complaints and refunds.
Breakfast Quality
The complimentary breakfast received consistent positive feedback for its variety and quality, with many guests expressing satisfaction.
Room Comfort
Guests generally found the rooms to be spacious and comfortable, although there were complaints about specific issues like hard mattresses and noise.
Location and Amenities
The hotel is well-located near restaurants and shopping, and many guests appreciated the amenities such as parking and fitness facilities.
- SDStuti Dave1 day ago5.0Rooms were clean and spacious.
- MHMicha Hamilton2 days ago5.0Excellent hotel one of the best ones I’ve stayed at in a while. Breakfast was great.
- KPKelam PatelFeb 18, 20265.0Excellent Service and Great Stay I had a wonderful experience at this Best Western Plus! The front desk agents, Octavia and Stephanie, provided outstanding service throughout my stay. They were both professional, friendly, and attentive to my needs. The room was spotless and well-maintained, which made for a comfortable stay. The breakfast exceeded my expectations with a good variety of options and everything was fresh and well-prepared. I highly recommend this hotel to anyone visiting the area. The combination of clean accommodations, great amenities, and exceptional customer service from staff like Octavia and Stephanie makes this a top choice. I'll definitely be returning on my next visit!
- ODOvid DouthitFeb 14, 20265.0perfect for us, $120 on a Friday 13th.
- MTMark ThompsonFeb 7, 20264.0For the free morning buffet, there aren't too many selections. I was there at 9:40am and the juice selections (a machine with apple, orange, grapefruit and water was turned off). When arrived, I saw a carafe with O.J. I figured "good, ill get some when I get to the parts of the dining area". About less than 5 minutes it ended. The only choice for anything to drink was from the automated coffee machine. I ask the ladies cleaning the area ( in Spanish) "..any more juice or water"), she shrugged her shoulders and said "no" BW needs to address this. Things do run out, although there is no excuse to not even provide some water. I got ice from the vending machine, melted it with the hair dryer and refrigerated it for an hour. Please do better BW.
Frequently Asked Questions About Best Western Plus Greenville I-385 Inn & Suites
Does Best Western Plus Greenville I-385 Inn & Suites offer free Wi-Fi for guests?
Yes, free Wi-Fi is available for all guests at Best Western Plus Greenville I-385 Inn & Suites.
What are the check-in and check-out hours at Best Western Plus Greenville I-385 Inn & Suites?
The hotel is open 24 hours every day, allowing flexible check-in and check-out times.
Where is Best Western Plus Greenville I-385 Inn & Suites located?
It is located at 831 Congaree Rd, Greenville, SC 29607, USA.
What amenities are available in the guest rooms at Best Western Plus Greenville I-385 Inn & Suites?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge ideal for drinks and snacks.
Is there a fitness facility at Best Western Plus Greenville I-385 Inn & Suites?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
Are there any special offers available for guests at Best Western Plus Greenville I-385 Inn & Suites?
Yes, guests who stay for 2 nights receive a $50 Best Western Gift Card as a special offer.
Which nearby hotels are close to Best Western Plus Greenville I-385 Inn & Suites?
Nearby hotels include Comfort Inn & Suites, Crowne Plaza Greenville-I-385-Roper Mtn Rd, and Days Inn by Wyndham Greenville.
What nearby dining options can guests visit around Best Western Plus Greenville I-385 Inn & Suites?
Guests can enjoy dining at nearby places like Ruth's Chris Steak House and Strossner's Bakery, Cafe & Deli.
What recreational activities are available near Best Western Plus Greenville I-385 Inn & Suites?
Guests can visit Verdae Park for outdoor activities or enjoy bowling and dining at Spare Time Greenville nearby.
How can automotive services near Best Western Plus Greenville I-385 Inn & Suites benefit guests?
Guests have access to nearby automotive dealers and service centers like Dick Smith Hyundai of Greenville and Hyundai Service Department for vehicle needs.
Brand Certified Facts from Best Western Plus Greenville I-385 Inn & Suites
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