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Best Western Greenville Airport Inn

3.8
(1522 reviews)
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Business Details

5009 PELHAM RD, Greenville, SC
29615, United States
(864) 297-5353
http://bestwestern.com
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About

HotelBest Western
Located in Greenville,SC, the Best Western Greenville Airport Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Greenville Airport Inn
5009 PELHAM RD, Greenville, SC
29615, United States

Hours

Reviews

3.8
1,522 reviews
5 stars
618
4 stars
418
3 stars
217
2 stars
98
1 star
171

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including reports of bed bugs, cockroaches, and unclean bathrooms.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported rude behavior, particularly from management.

Renovation Concerns

The hotel is undergoing renovations, but many guests noted that the ongoing construction and outdated facilities negatively impacted their stay.

Breakfast Quality

The breakfast received mixed reviews, with some guests appreciating the variety while others found it lacking in quality.

Location and Value

The hotel is conveniently located near the airport, but many guests felt that the overall value did not meet their expectations due to cleanliness and service issues.
  • SS
    suzette
    Feb 13, 2026
    1.0
    Yes cause i called police and he saw me how is was wearing..he said i was naked like u said..that day i only asked u if my food delivery was in the fromt desk and you began to act like a weirdo
  • JD
    John Damazio
    Jan 31, 2026
    2.0
    do not deal with these people , rooms are old ,day staff are unfriendly, hard to understand , therefore you get what they thought you said, no going back.
  • MW
    Myron Weeks
    Jan 27, 2026
    5.0
    Had a great stay! Nice clean rooms! Awesome front desk service.
  • SP
    Sonya Parkins
    Jan 25, 2026
    1.0
    It's 12:23, I just woke up itching. I grabbed my phone's flashlight and found two BED BUGS. No question about it. I took five pictures and beyond a shadow of a doubt, I am being bitten by BED BUGS. Now I cannot sleep. I have bites all over .me. I just pulled the sheets down and they are in the crevices and seams of the sheets and bedding. I know for a fact these are real BED BUGS bc I lived in a duplex once ten years ago and had Hispanic neighbors and they came from their unit into ours. I am now a professional regarding this disgusting topic. There is an ice storm outside we will likely be snowed or iced in this BUG infested room. Also, you cannot just change blankets and spray down a room, every morsel of clothing has to be destroyed, curtains , bedding, everything. The room must be heat treated in upwards of 100 degrees to kill these bugs and even then they find a way to survive. They will be informed immediately and I can assure you once we leave and if I stop back by and knock on this room's door, someone will answer. They will have it re-rented the day we leave. The BUGS are full adult size so they have been here, reproducing for a while. This is not from someone staying just one night. I'm UTTERLY DISGUSTED!!
  • FC
    Frances Chevalier
    Jan 9, 2026
    1.0
    Horrible experience! Roaches, water in the shower luke warm, water turned off with no notice while I was in the shower all lathered up, it was a horrible experience. I have shared a picture on my previous review with the construction happening right in front of my door!
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Frequently Asked Questions About Best Western Greenville Airport Inn

Does Best Western Greenville Airport Inn provide free Wi-Fi to guests?

Yes, the hotel offers free Wi-Fi access for all guests.

Is there an airport shuttle service available at Best Western Greenville Airport Inn?

Yes, the hotel provides an airport shuttle service for guests.

Brand Certified Facts from Best Western Greenville Airport Inn

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Certified March 01, 2026Yext Knowledge Graph
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