Business Details
About
HotelHampton Inn
aily Mandatory Charge includes: Destination Marketing Fee.
Welcome to the Hampton Inn & Suites Fort Mill hotel. Every inviting guest room features a clean and fresh Hampton bed®, mini-refrigerator, microwave and flat-screen HDTV. Stay connected with free WiFi access, and work anywhere with the convenient lap desk. Select a studio suite for a wet bar and sitting area with sofa bed, ideal for families. Accessible rooms are also available.
Wake up to Hampton’s free hot breakfast or grab a free On the Run™ Breakfast Bag. Our 24-hour convenience shop stocks beverages and snacks, and Baxter Village restaurants are a short walk from our Fort Mill hotel. Sip coffee in our Perfect Mix Lobby, featuring a community table for mingling with colleagues and stylish seating for curling up with a book. Unwind in the outdoor pool after a day at Carowinds, and visit our lushly landscaped patio. Our Fort Mill, SC hotel offers a 24-hour fitness center, and guest passes are available from the Baxter Village YMCA. Extended-stay guests will appreciate on-site laundry services.
Prepare for a presentation in the 24-hour business center with printing services and A/V equipment rental. With 1,300 sq. ft. of versatile event space including an Executive Boardroom and two meeting rooms, this Fort Mill hotel can host any social or corporate event.
Friendly service, clean rooms and comfortable surroundings every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton®.
Location
Hampton Inn & Suites Fort Mill
1520 Carolina Place Drive, Fort Mill, SC
29708, United States
Hours
Reviews
4.5
717 reviews
5 stars
499
4 stars
134
3 stars
40
2 stars9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Miguel and Candace, received high praise for their friendliness and professionalism, while others reported rude or unhelpful interactions.
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including mold in bathrooms, unclean linens, and inadequate housekeeping.
Breakfast Quality
The breakfast offerings were generally well-received, though some guests noted a lack of variety and issues with food replenishment.
Management Concerns
Several guests expressed dissatisfaction with management's responsiveness to complaints, particularly regarding billing and service issues.
Room Comfort
While some guests found rooms spacious and comfortable, others reported issues with bed quality and room maintenance.
- DEDakota EavesDec 18, 20255.0Miguel is the best worker I’ve ever ran into at a hotel great costumer service helped me out with everything i needed really is a great guy and a awesome employee here
- KCKevin ChaseDec 18, 20255.0Miguel at the front desk was exceptionally friendly and professional. The room was really clean and comfortable. The location is ok but there are some decent places to eat nearby. It’s silly there are no sidewalks to get to the restaurants but I reckon that’s not the hotels fault.
- JFJamie F.Nov 29, 20255.0Had a great experience at this hotel. Everyone was so friendly and joyful. The breakfast was delicious. It’s a convenient stop when driving from NY to FL. My pets were welcomed with a gift bag. 10/10 can’t recommend enough.
- DCDeva Collins-NashNov 26, 20251.0***Not sure how this Hampton has a 4.5 rating when there have been so many negative reviews over the past year. While we appreciate the response on this review from this Hampton Inn. Asking us to call is quite idiotic. We've called many times and was always told that the manager, @lli$on, would call us back. It never happened. Why is it different now? Our stay at the Hampton Inn in Fort Mill was incredibly disappointing. The hotel itself is just “okay” — not the nicest, not the worst — but the customer service and billing experience were completely unacceptable. We asked to have our room charges placed on our corporate credit card and the pet fee on our personal card. Instead, they charged the pet fee to BOTH cards. When we asked them to correct it, they didn’t. We were promised calls from the manager on three separate occasions, and she never reached out. It ultimately took five days — and far too much follow-up — before Hilton finally corrected the billing. To make matters worse, we were repeatedly told the mistake was our fault, and the man who answered the phone actually laughed every time we called. We’ve been loyal Hilton Diamond Members for over 15 years in the past, so we know how Hilton used to treat their customers. Unfortunately, that level of respect is no longer there. This Hampton Inn was by far the worst experience we’ve ever had, and we’ll now be exploring loyalty with another brand.
- MJMarqael JordanNov 15, 20255.0Miguel at the front desk was super nice and assisted me with my room needs. I would recommend this location on service alone!
Frequently Asked Questions About Hampton Inn & Suites Fort Mill
What time is check-in and check-out at Hampton Inn & Suites Fort Mill?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hampton Inn & Suites Fort Mill offer free WiFi?
Yes, free WiFi is available in public areas and there are public internet terminals.
Is Hampton Inn & Suites Fort Mill pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Are there any fitness facilities available for guests?
Yes, a free 24-hour fitness center with equipment like an elliptical machine, free weights, and treadmill is available.
Does the hotel provide parking and is it free?
Yes, self-parking is available and is free of charge.
Is breakfast included with a stay at Hampton Inn & Suites Fort Mill?
Yes, a free buffet breakfast is provided, including Hampton’s free hot breakfast and On the Run™ Breakfast Bag.
Are there meeting or event spaces available at the hotel?
Yes, the hotel offers 1,300 sq. ft. of event space including an Executive Boardroom and two meeting rooms.
What accessibility features does the hotel have?
The hotel has accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Can I rent a car or use shuttle services at Hampton Inn & Suites Fort Mill?
No, car rental, airport shuttle, and local shuttle services are not offered at this hotel.
What nearby places of interest can I visit around Hampton Inn & Suites Fort Mill?
Nearby you can visit Baxter Village with local restaurants, Carowinds amusement park, and the Viking’s Axe sports bar for entertainment and dining before or after your stay.
Is there a convenient way to get spare keys made near the hotel?
Yes, minuteKEY and Minute Key locksmith services are located nearby for quick key duplication and locksmith needs.
Are there any nearby hardware or home improvement stores for guest convenience?
Yes, Lowe's Home Improvement and The Carbide End Mill Store are nearby for your hardware and building supply needs during your stay.