Business Details
About
HotelBest Western
Located in Fort Mill,SC, the Best Western Carowinds is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
758 reviews
5 stars
332
4 stars
209
3 stars
85
2 stars
37
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms and common areas were clean, although some reported issues with bugs and unclean conditions in certain rooms.
Customer Service
Customer service experiences varied widely; some guests praised the staff for being friendly and accommodating, while others reported rude behavior and unhelpful responses.
Breakfast Quality
The breakfast offerings received consistent criticism for being limited and unappetizing, with several guests expressing disappointment.
Location
The hotel is conveniently located near Carowinds, making it a popular choice for visitors to the amusement park.
Maintenance Issues
Multiple reviews highlighted maintenance problems, including broken amenities, issues with room cleanliness, and malfunctioning equipment.
- SMSusan Melnyk5 days ago2.0Hotel is fine. Sketchy surroundings.
- JPJasper PhamDec 7, 20255.0Wonderful clean rooms and wonderful service with a smile!
- JMJim MeierOct 28, 20251.0Very rude staff. Cold coffee and cold eggs. Don't stay here. There are better hotels close by.
- FCFrank COct 26, 20255.0The hotel staff are very kind and courteous, the breakfast is always fresh each morning, and the common areas are kept very clean, room service does a wonderful job, the room and the hotel is a bit dated, it could use some renovations but it’s nice to have a bit more of a classic feel, it’s cozy. I felt very safe here and it’s quiet at night. Thank you Best Western Carowinds! A wonderful stay.
- SDScott DavisSep 20, 20251.0Breakfast is horrible, I eat once, got sick in my stomach within a hour, tried to give it another chance and the gravy, if that’s what it is, was cold, eggs, cold, when I said something, I was told, “put it in the microwave”, wow! My vehicle was broken into to (rear window broken out), and when I reported it to the desk, I was told, “what do you want me to do about it”. Are you kidding? How about I’m so sorry this happened to you on property, anything but, “what do you want me to do about it”. Or maybe, we can help with video once you get the police involved. Wow! Rooms are dirty, don’t wear white socks in the rooms. Maids are good but you’ll need to speak Spanish if you need something. Pretty cold at desk and language barrier for sure. It’s rough, but it’s not like it’s the Marriott. Hopefully it’s a short stay and you’ll get through it. Park in front, under lights and be sure and lock your doors, even then, you’re not safe. Recommend not leaving ANYTHING in your car. TV goes in and out with a can’t find signal, I said something and got the shoulder shrug, like except it or it is what it is. If you only want a bed and coffee for breakfast while paying premium prices, you’ll be fine here…..
Frequently Asked Questions About Best Western Carowinds
What amenities are available at Best Western Carowinds?
The hotel offers free breakfast, free Wi-Fi, a fitness center, and is a smoke-free property.
What are the operating hours of Best Western Carowinds?
The hotel is open 24 hours a day, seven days a week.
Is internet access available at Best Western Carowinds?
Yes, free Wi-Fi is available for guests to use throughout their stay.
Is the Best Western Carowinds a smoke-free property?
Yes, the property is designated as smoke-free.
Where is Best Western Carowinds located?
It is located at 3675 Foothills Way, Fort Mill, SC 29708, United States.
Does Best Western Carowinds offer any special promotions?
Yes, guests who stay 2 nights receive a $50 Best Western Gift Card.
What dining options are available near Best Western Carowinds?
Panchito's Mexican Grill, a Tex-Mex and Mexican restaurant, is a nearby dining option for guests.
Are there any churches near Best Western Carowinds?
Have Faith in God Christian Ministries, a church, is located nearby and may be of interest to visitors.
How can nearby places like Panchito's Mexican Grill enhance my stay at Best Western Carowinds?
After your visit, you can enjoy authentic Mexican cuisine at Panchito's Mexican Grill located nearby.
What is the contact information for Best Western Carowinds?
You can reach the hotel by phone at +1 803-548-8400 or visit their website at http://bestwestern.com.