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Best Western Inn

3.8
(1033 reviews)

Business Details

1808 W LUCAS ST, Florence, SC
29501, United States
(843) 678-9292
http://bestwestern.com

About

HotelBest Western
Located in Florence,SC, the Best Western Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Inn
1808 W LUCAS ST, Florence, SC
29501, United States

Hours

Reviews

3.8
1,033 reviews
5 stars
413
4 stars
284
3 stars
133
2 stars
84
1 star
119

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and bathrooms, although some reported issues with bugs and unclean linens.

Staff Service

Feedback on staff service was mixed; while some guests highlighted friendly and accommodating staff, others reported rude or unhelpful interactions.

Breakfast Quality

The breakfast offerings received varied reviews, with some guests enjoying the selection while others found it disappointing and lacking in variety.

Location

The hotel is conveniently located near the interstate and various dining options, but some guests expressed concerns about the surrounding area and safety.

Renovation Needs

Several reviews noted that the hotel is dated and in need of renovations, particularly regarding decor and some amenities.
  • LM
    Leslie Mitchell
    Feb 19, 2026
    1.0
    My husband and myself stayed here last week . We are truck drivers and usually get a 2 bed room so we can spread out and relax . Night one we slept in the same bed , night 2 I chose to sleep in the other bed ... pulled the covers back and there was a brown substance on the sheets and on the underside of the blanket . It was late we chose not to call the front desk ( our fault ) I just took the sheets and blanket off the bed and put them in the floor for the housekeeper..... trying to be nice . Upon reviewing our credit card bill they kept the security deposit .... we called and spoke to the front desk who told us the charge was for the damage to the sheets and blanket ..... that we did not do again our fault for not reaching out to the front desk in the middle of the night . We were informed that they do not typically wash the blankets they just change out the sheets . Never have I ever been charged a security deposit at any hotel . Staying in them is a common practice for us because we are on the road a lot . We have stayed in some no tell motels and some very very nice places . I will definitely not recommend this place to anyone
  • HH
    HOSSTIL
    Jan 24, 2026
    5.0
    Clean, simple, and friendly staff
  • CC
    CY
    Jan 3, 2026
    5.0
    Location is great, just off the interstate and has some restaurants nearby. Room is recently renovated and spacious. Restroom is clean and functional. Beds are the most comfortable that I have in similar tier of hotels. Sound proof is super. Breakfast place is small and chaotic at times. Parking is plenty.
  • ML
    Martin Layman
    Jan 2, 2026
    5.0
    Rooms were comfortable. TV was a good flat screen. Restaurants are near. Interstate ramps are close. Many gas stations are near. The staff is friendly and helpful. Plenty of coffee, and the breakfast is good and plentiful. Good value.
  • MS
    Michelle Sincerbox
    Dec 31, 2025
    3.0
    Stayed one night on the way through. The place was okay. The room we stayed in was toward the back of the hotel. We had our dogs. The pros, cost, area for dogs to potty, clean linens and bedding, entry door goes directly outside (also nice with dogs), breakfast was good and it was close to anything you need. The room was in need of extensive renovations. Floors and baseboards were cracked which made them look dirty. The stairs were metal and loud when people went up and down which did occur in the middle of the night, 1:30 am. Garbage was picked up in the very early hours and because of where our room was it was very loud. The "hotel" next door was a bit sketchy too.

Frequently Asked Questions About Best Western Inn

Is pets allowed at Best Western Inn in Florence, SC?

Yes, pets are welcome at Best Western Inn, and dogs are allowed on the property.

Does Best Western Inn in Florence offer free Wi-Fi to its guests?

Yes, the hotel provides free internet access for guests both in rooms and the business center.

Brand Certified Facts from Best Western Inn

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Certified March 01, 2026Yext Knowledge Graph
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