Holiday Inn Express & Suites Greenville-Spartanburg(Duncan) by IHG
4.2459 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Our newly renovated hotel, Convenient to GSP AirportSituated not far from the Blue Ridge Mountains, the Holiday Inn Express® & Suites Greenville - Spartanburg (Duncan) is located 15 minutes from the cities of Greenville and Spartanburg, just off I-85 and near the Tyger River Sports Complex, Upward Sports, and BMW/Performance Center. Corporate travelers are sure to appreciate our modern facilities, which include a Business Center with print services. Other amenities include an 800-sq-ft meeting room, so you can give your presentation while at the hotel's property. In Duncan, SC, you'll also find yourself close to major companies, including BMW, Cryovac, Dräxlmaier, Hayssen, Magna Seating, Ritrama, Lear Corporation and Michelin.If you're in the area for leisure, be sure to check out Hollywild Animal Park's fun-filled safari ride. You can also stop by the BMW plant and test drive a luxury car, or you can spend a sunny afternoon at Shipwreck Cove, a family-friendly waterpark. Since our hotel's location is near Greenville, SC, too, it's easy to attend exciting events at the Bon Secours Wellness Arena.We're proud to provide complimentary high-speed, WIFI throughout our hotel. Head to Greenville, SC with your hunger satisfied thanks to the free Express Start Breakfast Bar's hot items, such as eggs, biscuits and bacon. An indoor pool and whirlpool are a few of the amenities we offer. Book today and take advantage of great deals!
Location
Holiday Inn Express & Suites Greenville-Spartanburg(Duncan) by IHG
275 Frontage Road, Duncan, SC
29334, United States
Hours
Reviews
4.2
459 reviews
5 stars
266
4 stars
101
3 stars
50
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness in rooms and common areas, including unclean bathrooms and lobby floors.
Staff Service
While some guests praised the friendly and helpful staff, others experienced poor service and unprofessional behavior from certain employees.
Amenities
The hotel offers a range of amenities including a pool and breakfast, but there were complaints about the quality and availability of these services.
Room Quality
Guests generally found the rooms comfortable and well-equipped, though some noted issues with outdated features and maintenance.
Management Issues
Several reviews highlighted dissatisfaction with management's responsiveness and customer service, leading to negative experiences for some guests.
- SHSergio HarrisOct 14, 20251.0I booked this hotel after being on the road since 3 am because it looked to have good reviews. I immediately was skeptical when looking at the outer appearance of the hotel. When I entered, there was a long wait due to a new software being used by the hotel and everyone having to manually check back in. I didn’t find this too much as an issue however, it gave me extra time to observe the uncleanliness of the lobby floors. After I was given my key, I went to my room and housekeeping was still cleaning my room and asked if I could wait 3 minutes for her to finish. Once she was done, I observed the vinyl wood floors coming up in the corner of the entrance. The bathroom was not clean at all with hair remnants over the sink, toilet, and shower. The bedding looked old and worn out as if the hotel does not purchase new bedding for its guests. I checked out immediately. These standards for people who spend their money and need a good nights rest are unacceptable. I do not recommend lodging here. How a hotel keeps its grounds is a reflection on how it feels about its customers. I would give this a 0 if I could.
- OSOscar SanchezOct 14, 20254.0A 10 minutos del aeropuerto
- JRJeremiah RussellSep 29, 20255.0Clean we had a problem with our room they fixed it right away
- JRJack RSep 1, 20255.0great hotel
- BOBen O'DonnellJul 18, 20255.0Great hotel! Great Seevice! Highly Recommend!
Frequently Asked Questions About Holiday Inn Express & Suites Greenville-Spartanburg(Duncan) by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Greenville-Spartanburg (Duncan)?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at the hotel?
Yes, the hotel offers a free Express Start Breakfast Bar with buffet options including hot items like eggs, biscuits, and bacon.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, is mobility accessible, and has an elevator for guest convenience.
Are pets allowed at Holiday Inn Express & Suites Greenville-Spartanburg (Duncan)?
Yes, both cats and dogs are welcome at the hotel.
What fitness amenities does the hotel offer?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Is the hotel safe and clean regarding COVID-19 or other health concerns?
Yes, the hotel uses commercial grade disinfectants, employs trained staff for cleaning and hand washing, has enhanced cleaning in common areas and guest rooms, and provides sanitizer. Contactless check-in/out is also available.
Does the hotel offer digital or contactless key options?
Yes, digital guest room keys are available for contactless access.
Are there any nearby attractions or facilities where guests can enjoy leisure activities?
Yes, guests can visit Hollywild Animal Park for a safari ride, test drive luxury cars at the BMW plant, or enjoy Shipwreck Cove, a family-friendly waterpark.
What nearby transportation options are available to help guests reach the hotel?
Nearby, there is a Greyhound Bus Stop located at the Pilot Travel Center, making public transit accessible for travelers arriving in the area.
Are there convenient nearby dining options for guests staying at the hotel?
Yes, nearby fast food restaurants like Wendy's and Hardee's, as well as Cracker Barrel Old Country Store offering breakfast and southern cuisine, are available for guests.