Holiday Inn Columbia - Downtown by IHG

4.2
269 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Less than 10 miles from Columbia Metropolitan Airport, Holiday Inn Columbia – Downtown blends boutique charm with comfort, convenience, and exceptional Southern hospitality to provide an unforgettable hotel stay in historic downtown Columbia. Our boutique hotel is situated within walking distance of the South Carolina State House, Soda City Market, and the Columbia Art Museum. Just one mile from campus, our hotel near the University of South Carolina, Benedict College, and Allen University, is the ideal destination for visiting parents and prospective students. Catch a South Carolina Gamecocks football game at the nearby Williams-Brice Stadium or basketball game at Colonial Life Arena. See minor league baseball at Segra Park, visit Riverbanks Zoo and Garden, or enjoy a concert or show at Koger Center for the Arts or Township Auditorium – all nearby. Enjoy the amenities at our hotel in Columbia, SC like a 24-hour fitness center, meeting space, and Business Center. Savor breakfast, dinner, and drinks at our restaurant, Toast to Toast, where kids under 12 eat free. Take advantage of on-site parking and complimentary Wi-Fi throughout your stay. At the end of the day, unwind in our spacious rooms designed for ultimate comfort. Rest assured, we provide everything you need for a memorable stay in South Carolina.

Location

Holiday Inn Columbia - Downtown by IHG
1233 Washington Street, Columbia, SC
29201, United States

Hours

Reviews

4.2
269 reviews
5 stars
174
4 stars
39
3 stars
21
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly mentioning employees like Diante, Olivia, and Brittni for their excellent service.

Cleanliness

Overall, guests found the rooms to be clean and well-maintained, although some reported issues with specific cleanliness concerns.

Parking Issues

Multiple reviews highlighted the inconvenience of parking, including additional fees and the distance to the parking garage.

Noise Complaints

Several guests reported disturbances from outside noise, including traffic and garbage collection, affecting their sleep quality.

Management Concerns

Some customers expressed dissatisfaction with management's handling of complaints and issues, citing unprofessional behavior and lack of accountability.
  • AG
    Amerie Goya
    4 days ago
    5.0
    Wow. I travel for work, so finding a quality hotel worth the money is difficult in Columbia. However Brittini at the front desk is the definition of hospitality and customer service. She was patient and professional with everyone. The rooms are clean, modern and located at a great location. I will be returning
  • MM
    Mike McDonald
    5 days ago
    1.0
    I made a reservation pretty much a month in advance to Nov 19th. My reservation was cancelled dued to funds not available on the card on file. So I called the hotel to asked why and the front desk agent told me that my reservation was cancelled cause funds was not available in that card. She told me to go back in a redo the reservation so I did that. And a few minutes my card was done again. So my card and account has two insufficient charges. So I called her and told her that I was going to add the funds and so I added 78 dollars. Get to the hotel they tell me that u will be charge $100 deposit and $157 for for both night.. the two front desk clerk was very rude. Asked to speak to the manager and I couldn’t. Would not recommend this hotel to any one…
  • BS
    Bridget Shannon
    Nov 9, 2025
    5.0
    The staff were extremely professional and friendly. When our coffee maker in the room was not working properly they immediately replaced it with a brand new one. The breakfast was actually quite good. It’s a clean hotel that is within walking distance to good restaurants and cultural events.
  • ER
    Erin Reichert
    Nov 8, 2025
    5.0
    We come to Columbia for a large conference of high schoolers each year and we specifically request this hotel every year. The staff is extremely kind and responsive. The hotel is clean and quiet. It is a great location right off the heart of downtown near the statehouse. Jodi and her staff go the extra mile and were very friendly with all of our large group.
  • EA
    Ellen Andreoletti
    Nov 7, 2025
    5.0
    We are in Columbia on a school trip for Youth In Government with over 120 kids, teachers, & chaperones. I am one of the chaperones, and have had the best stay at this hotel. The staff is always friendly and helpful. There are a lot of moving parts with this type of group, which can be challenging, but the staff keeps up with all of it! The rooms are also spotless and cleaned daily. Well done, Holiday Inn Express Columbia Downtown! Looking forward to our school trip next year.

Frequently Asked Questions About Holiday Inn Columbia - Downtown by IHG

What attractions are nearby?

The hotel is near popular attractions like the South Carolina State House, Columbia Museum of Art, and Soda City Market. Many of these attractions are within easy walking distance!

Does Holiday Inn Columbia – Downtown have a fitness center?

Yes, Holiday Inn Columbia – Downtown features a 24-hour fitness center equipped with treadmills, ellipticals, free weights, yoga balls, and more—perfect for staying active at any hour.