Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Enjoy Gorgeous Waterfront Views of Charleston Harbor. Our beautiful Charleston, SC hotel is conveniently located off Savannah Highway and overlooks the Ashley River. Our location is perfect for guests looking for accommodations near Charleston’s best attractions. Charleston is known for its amazing history, restaurants, and shops. We offer a shuttle service to the historic Downtown Charleston area for your comfort and convenience.
Looking to enjoy a day in the sun? Folly Beach, Sullivan’s Island and Isle of Palms are all within a short drive of our amazing downtown Charleston hotel. Be sure to visit nearby attractions such as the South Carolina Aquarium, Fort Sumter, Magnolia Plantation and Gardens, Charleston City Market, or the USS Yorktown. We are conveniently located only ten miles from the Charleston International Airport. The Holiday Inn Charleston Riverview hotel provides guests with great amenities such as an outdoor pool, 1200-sq ft meeting room, Executive Board Room, a newly renovated Fitness Center, and 24-hour Business Center. Don’t forget to grab dinner and drinks at our on-site Harborview Restaurant and Lounge, located on the top floor of this 14 story Charleston hotel. You are sure to enjoy our spectacular panoramic views of the Charleston city scape and harbor.
Location
Holiday Inn Charleston-Riverview by IHG
301 Savannah Hwy, Charleston, SC
29407, United States
Hours
Reviews
3.9
2,250 reviews
5 stars
987
4 stars
567
3 stars
334
2 stars
146
1 star
216
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and accommodating, with specific mentions of exceptional service from individuals like Alvaro and Kenya.
Cleanliness Issues
Numerous customers reported cleanliness problems, including mold, bugs, and general disrepair in rooms, indicating a need for better housekeeping and maintenance.
Outdated Facilities
Guests frequently noted that the hotel is old and in need of renovation, with dated rooms and facilities that do not meet modern standards.
Location and Views
The hotel is well-regarded for its location and beautiful views, particularly from the rooftop restaurant, which many guests enjoyed.
Service and Management Problems
Several reviews highlighted poor management responses to issues, including billing errors and lack of follow-up on complaints, leading to frustration among guests.
- FTFarah Fallah Toosi6 days ago5.0Tiasha was very patient and attentive at the front desk! I had no phone in my room and when I showed frustration to her she was very kind and patient to accommodate a late check out and understand why I felt the way I did. The location is good and there's enough parking. I also had a large room and was happy with my stay here.
- DSDavid SpruillJan 5, 20265.0A solid mid‑range hotel with clean, comfortable rooms and lovely views of the Ashley River, often praised for friendly staff and a convenient free shuttle to downtown Charleston. The rooftop restaurant and breakfast are highlights. Some guests note dated décor, occasional maintenance issues and traffic noise, but overall it’s a good value just minutes from historic sites.
- JGJoseph GlynnDec 27, 20253.0Kind of old dated rooms. Impossible to walk to anywhere, stuck in front of the bridge. Has a free shuttle to french quarter and market street area. that was nice because parking in the french quarter is crazy hard to get.
- EFEmily FranklinDec 23, 20252.0I have lived in Charleston my whole life. Grew up passing by the round Holiday Inn. Now that I've moved away and came back to visit I had an excuse to stay there and finally see the inside. I was greeted with a broken lobby door. The other door worked so not a big deal. We get to our room, immediately see the wall outlet has blue paint on it because they couldn't be bothered to remove the covers to paint. White paint specks are on everything. Kleenex container, floor, etc. The baseboards are wavy, looking like they are put on with a sticker and they were sloppy attaching them. The bathroom shower tub has rust spots, the shower curtain keeps wanting to gravitate to the middle because they put in the shower rod so badly it dips in the middle. I had to tie the shower curtain to the towel rack to keep the part closest to the shower head closed in an attempt to keep water off the floor. The grout in the tub looks like a really bad DIY job. Smeared around badly. In fact, DIY describes the room in general. Poor quality materials, poorly skilled job all the way around like a cheap landlord. I am extremely upset that this stay I've been waiting for is this much of a letdown. Such a waste of one of the most unique buildings in Charleston. It's like finally going to Disney and it's a some rickety wood rides and a drunk in a mouse suit.
- SDSarah Kalani Wharton, DCDec 19, 20255.0I attended a Holiday Party for my BNI chapter in their Restaurant on the top floor. It was a private catered event hosted by the Holiday Inn. The food was very good and the service was outstanding. I think I'm going to dream about their red rice! This place is known for its one-of-a-kind view in Charleston, which is true, but the food and service were really great, which makes me highly recommend the Holiday Inn Riverview for catered events and parties. Thank you!
Frequently Asked Questions About Holiday Inn Charleston-Riverview by IHG
What time can I check in and check out at Holiday Inn Charleston-Riverview?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free parking and is it accessible?
Yes, free accessible parking is available for guests.
Is breakfast available at the hotel?
Yes, breakfast is available at Holiday Inn Charleston-Riverview.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this hotel.
Does the hotel have a fitness center and what equipment is available?
Yes, there is a free fitness center with elliptical machines, treadmills, and free weights.
What COVID-19 safety and sanitation measures are in place?
The hotel uses commercial-grade disinfectants, enhances cleaning in common areas and guest rooms, removes high-touch items, provides sanitizers, and employs trained staff for cleaning and hand washing.
Does the hotel provide shuttle service to downtown Charleston?
Yes, the hotel offers a shuttle service to the historic Downtown Charleston area for guests' convenience.
Can I find dining options within or near Holiday Inn Charleston-Riverview?
Yes, the hotel has the Harborview Restaurant & Lounge onsite, and nearby you can visit Waffle House and Crab House Seafood Restaurant.
What local attractions are near the hotel that guests can explore?
Nearby attractions include the South Carolina Aquarium, Fort Sumter, Magnolia Plantation and Gardens, Charleston City Market, USS Yorktown, and the Downtown Charleston Battery Park.
How can nearby transportation and tours enhance my stay at Holiday Inn Charleston-Riverview?
Guests can enjoy boat tours like Charleston Yacht Tours and High Tide Harbor Tours, and take advantage of nearby shuttle services and ferry boat companies for easy access to local sites.