Holiday Inn Charleston-Riverview by IHG

Reviews

• TP

  Tony Pin

  6 days ago
  3.0
  My wife and I stayed here on our vacation. Seemed like a good place to stay. It was close to all the things we wanted to do in Charleston. The room was not bad but it needs some updating. The door that led to the balcony was permanently closed which was a old rusty piece of metal screwed from the door to the door frame. The room overall wasn't bad. It looks like they just did some very basic "updates/upgrades" but did them as cheap as possible so the quality of the work showed. The bed was not real comfortable. I felt like I kept rolling to the center all night. The pillows were not comfortable either. The soft one was so soft you might as well not even had a pillow under your head. The firm one was a little better but not much. We also found it to be very loud from all the traffic. There was all kinds of traffic noise till like 1am-2am. It sounded like it was right in the room at times.
• MM

  Mystic Mrs

  Mar 3, 2026
  4.0
  Rooms are on smaller side from the design of hotel. Moved rooms from rust in bathtub and slow draining drain. Request Better views if you request closer to elevator. Only one EV charger and the space is compact and very small. For the price will probably stay at a newer Holiday Inn next time.
• RC

  Ryan Campbell

  Mar 2, 2026
  2.0
  The floors in the room were filthy, the TV was burnt out and only showed tints of blue. The location is good, but getting in and out of the parking lot was a bit hectic at times depending on bridge traffic. I notified the staff about the floors and the TV and they assured me it would be fixed, but it never was. Luckily we were barely in the room (really only to sleep and bathe), but the floors were really gross. The whole hotel needs a complete overhaul and renovation. The floor sloped near the window and felt unsafe.
• JS

  Joan Siebels

  Feb 19, 2026
  3.0
  We have stayed at this location many times over the past four years. We loved the retro feel of the rooms, the price and the rooftop restaurant. The last time we were there the end of 2025 it had significantly gone downhill. It needs a restoration. It is now dirty (especially the elevators), drywall cracking, carpets old, bathrooms with paint and trim chipped everywhere, dingy curtains and the parking lot is muddy when it rains. The staff seems uninterested and bothered. This is a Charleston landmark that needs a complete overhaul.
• KD

  Katie Dalton

  Feb 16, 2026
  2.0
  Check-In: Fri Feb 13, 2026 Check-Out: Mon Feb 16, 2026 Hotel: Holiday Inn Charleston-Riverview Address: 301 Savannah Hwy, Charleston, SC US Good afternoon, Holiday Inn by IHG. My name is Katie Dalton, and I was recently a guest at the Holiday Inn Charleston-Riverview in Charleston, SC. While I enjoyed the location of the hotel and the amenities provided, there were other incidents that occurred during my stay that I was not content about. I arrived at the hotel on Friday February 13th, 2026, at approximately 8:45 PM. When I entered the parking lot, the parking lot was dark due to no lighting making it difficult for me to bring my luggage into the hotel. When I walked to the front door to check-in, the right entrance door was out of service, but no sign was provided on the door. Furthermore, I continued to walk towards the front counter where no one was there to greet me. I then noticed that the wallpaper near the counter was falling off of the wall. However, the lady that checked me in was nice and accommodating. Once I checked-in, I walked towards the elevator to find that the right elevator was out of service as well. The inside of the elevator also had damaged flooring. I stayed on the eleventh floor in room 1105. When I got off the elevator, I was appalled by what I endured. There was a Corona bottle sitting next to the elevator making the scenery unsightly. I then opened up the door to my room to find it to be outdated and not accurate like the pictures presented online. The lamp shades next to the bed were stained, the bathroom drain came apart, and the lights were dim. Furthermore, I was not impressed with the rooms in the hotel. As far as my comfortability, I had an incident that occurred on Sunday February 15th, 2026, at approximately 12:51 AM. There was a guest that started banging on my door intoxicated. He continued to bang on the door until I opened the door and asked him to please stop. All in all, my stay was not adequate. To further express my concerns, I have attached photos of evidence. Thank you! Sincerely, Katie Dalton