Location
The hotel is praised for its prime location in downtown Charleston, with easy access to restaurants, shops, and attractions.
Staff
Many reviews highlight the friendly and helpful nature of the staff, although some experiences with service were inconsistent.
Room Quality
While some guests appreciated the charm and cleanliness of the rooms, others noted issues such as noise, outdated decor, and cleanliness concerns.
Parking
Parking is frequently mentioned as expensive and challenging, with valet service being a common choice despite the cost.
Noise Levels
Several guests reported noise disturbances from both the street and other guests, impacting their overall experience.