Location
The hotel is praised for its excellent location near restaurants, bars, and attractions, making it convenient for guests to explore Charleston.
Staff Service
Many reviews highlight the friendly and accommodating staff, with specific mentions of individuals who provided exceptional service.
Cleanliness
While some guests found the rooms clean and well-maintained, others reported issues with cleanliness, such as stains and mold.
Noise Issues
Several guests complained about noise from nearby bars and clubs, which disrupted their sleep, particularly on weekends.
Parking Concerns
Guests expressed dissatisfaction with the expensive valet parking and limited self-parking options, noting it as a significant inconvenience.