Business Details
About
Hotel
Located in Charleston,SC, the Best Western Charleston Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
1,598 reviews
5 stars
797
4 stars
407
3 stars
158
2 stars
87
1 star
149
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including reports of cockroaches, mold, and dirty bathrooms.
Staff Attitude
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude and unhelpful interactions.
Room Condition
Many guests noted that the rooms were outdated and in need of maintenance, with issues like broken fixtures and poor air conditioning.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed it, others found it lacking in variety and quality.
Location and Value
The hotel is conveniently located near downtown Charleston and offers good value for the price, but guests expressed concerns about safety and noise.
- GJGreg JamesNov 17, 20255.0Nice rooms for the price. Good location but traffic on the Savanah Hwy is heavy. Good luck turning left out of the hotel. Clean and quiet in the back despite traffic out front.
- CCCoupon Cutie CandreyNov 4, 20255.0I enjoyed my stay. Room was clean and cozy. Customer service was excellent. Only downside was they were unable to take tap pay and no cash as I was traveling and didn't have my debit card but I got it figured out. Other than that, great place to stay for a few days.
- JMjohn MetzgerOct 30, 20252.0When we arrived in the afternoon the gal at the front desk was not in a good mood. Upon entering I started small talk with her as I was walking through the doors and she wasn't having it. She wanted to get through her script and get rid of me as soon as possible. When we checked out 2 days later the lady at the desk was very pleasant and kind and courteous! The motel style rooms were redone and visually looked good, however, our room had many broken things and very difficult to get fresh air since they closed off the balconies and the sliding door was replaced with glass. These type of air conditioners in the wall just so you know do not bring in outside air unless they have the special type that are very expensive. Because of this the room did not air out very well and it was smelly. Thankfully they didn't pour a bunch of deodorant perfume in there which I am allergic to. Also when we arrive there was a dead bird out on the balcony platform it must have hit the window. Unless it just happened, you would think the maid would tell somebody. But like I said it may have happened after the maid finished. Who knows? We will not be returning to this place.
- DODarcie OsborneOct 28, 20253.0Good value overall. We always appreciate the mini fridge and microwave. But there were some issues. The window faced the pool which was nice to look at, but while there was a small ledge that would have allowed room for a cute little balcony, not only was there no door but the window didn't even open! Consequently the room was a bit stuffy. The carpet was also damp and almost sticky feeling. We finally found out why. One of the sinks was leaking, and my husband's slipped and almost fell because of the water on the floor. And one of my absolute biggest pet peeves in hotels - light switches outside the bathroom, and no separate fan without a light! Why!?! This is so inconvenient - if you have to turn on the bathroom light at night (would rather just be able to turn on the fan only), it inconveniences anyone else in the room. There was also someone in the parking lot playing extremely loud music in their car for quite a while, but someone at the front desk did take care of that issue fairly quickly after we called though.
- KKKateryna KuznetsovaOct 21, 20254.0This hotel was the best animal friendly hotel in our last family trip! ❤️ 🐾 Quality service, friendly staff, good breakfast. Rooms are a little bit old but clean and smells fresh. I can recommend it to anyone traveling with their furry family members
Frequently Asked Questions About Best Western Charleston Inn
Does Best Western Charleston Inn allow pets?
Yes, pets are welcome at Best Western Charleston Inn.
Is smoking permitted on the property of Best Western Charleston Inn?
No, the property is smoke-free.
Is Wi-Fi available at Best Western Charleston Inn and is there a charge?
Free Wi-Fi is available for all guests at Best Western Charleston Inn.
What are the operating hours of Best Western Charleston Inn?
The hotel is open 24 hours daily, every day of the week.
Where is Best Western Charleston Inn located?
It is located at 1540 Savannah Hwy, Charleston, SC 29407, United States.
What is the phone number to contact Best Western Charleston Inn?
You can reach them by phone at +1 843-571-6100.
What amenities and services does Best Western Charleston Inn offer?
The hotel provides a peaceful, clean, and comfortable stay with free internet access in rooms and business center, prioritizing cleanliness and value with superior customer service.
Are there other hotels near Best Western Charleston Inn where I can stay?
Yes, Sleep Inn Charleston - West Ashley is a nearby hotel you might consider for your stay.
How can nearby physical therapy services help guests at Best Western Charleston Inn?
Guests recovering from injuries or needing health support can visit Select Physical Therapy, a nearby facility offering health and medical services.
Can visiting nearby locations improve my visit to Charleston while staying at Best Western Charleston Inn?
Yes, in addition to comfortable accommodations, exploring nearby hotels or health facilities like Sleep Inn Charleston - West Ashley and Select Physical Therapy can enhance your visit experience.