Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Devonne and Helena.
Cleanliness Issues
While some guests reported clean rooms, others experienced issues with cleanliness, including dirty bathrooms, unpleasant odors, and maintenance problems.
Noise Levels
Several reviews highlighted significant noise disturbances from adjacent rooms and hallways, impacting guests' sleep quality.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking or unsatisfactory.
Maintenance Concerns
Guests noted various maintenance issues, including humidity problems, malfunctioning amenities, and the need for general upkeep.
MM
Modu ali Mallam
4 days ago
5.0
location was perfect.
JJ
Jimmy Jean
Oct 26, 2025
5.0
Excellent stay. Staff were friendly and ready to help.
WL
Wyatt LaCombe
Sep 23, 2025
1.0
Walked in to my room after check in, used razor on the sink, nasty. Took a shower and this giant cricket thing is drowning next to me.
JB
Jessica Bailey
Sep 15, 2025
5.0
Extremely clean and the Ladies at the desk and cafe was very sweet and kind and helpful 😊 we're definitely making this Holiday Inn Express our #1 stay every time we visit!!! We stayed in room #102 and it was the cleanest we've ever seen.
CS
Cynthia Spires
Aug 31, 2025
2.0
The overall hotel building was very humid. Staff was trying to help by using fans, but the building still felt humid. Hotel rooms had the same feeling where the bed sheets felt wet because of the humidity.
Frequently Asked Questions About Holiday Inn Express & Suites Camden-I20 (Hwy 521) by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Camden-I20 (Hwy 521) by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel provide free breakfast to guests?
Yes, the hotel offers a free buffet breakfast for guests.
Is there a fitness center available at the hotel?
Yes, a fitness center with equipment like a treadmill is available free of charge.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this property.
What COVID-19 sanitation measures does the hotel have in place?
The hotel uses commercial grade disinfectants, provides sanitizer, enhances cleaning in common areas and guest rooms, and staff are trained in hand washing and cleaning procedures.
Are there accessibility features for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible.
Can guests store their baggage after check-out?
Yes, baggage storage services are available at the hotel.
Is the hotel located near any convenient dining options?
Yes, nearby dining options include Waffle House for breakfast, Popeyes Louisiana Kitchen for chicken, Hunt Brothers Pizza, and various other restaurants like Fatz Southern Kitchen and Groucho's Deli.
Where can guests find nearby gas stations or convenience stores?
Guests can find several nearby gas stations and convenience stores such as Circle K, Mobil, Marathon Gas, BP, Corner Pantry, and Refuel for fuel and quick shopping needs.
Are there nearby transit options for guests traveling to Holiday Inn Express & Suites Camden-I20?
Yes, the Greyhound Bus Stop located at McDonald's is nearby, providing convenient bus service for travelers.