Many customers praised the friendly and helpful staff, particularly highlighting individuals like Devonne and Yvonne for their exceptional service.
Cleanliness
While some guests reported clean rooms and common areas, others experienced issues with cleanliness, including dirty bathrooms and unpleasant odors.
Noise Levels
Numerous reviews mentioned significant noise disturbances from adjacent rooms and outside, impacting guests' comfort and sleep quality.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it, while others found it lacking or unsatisfactory.
Maintenance Issues
Several guests noted the need for maintenance and updates in the hotel, including issues with humidity, broken amenities, and overall upkeep.
MS
Mike Sampont
Dec 22, 2025
5.0
The Ladies at the desk Rock! Cleaning ladies and dude do an awesome job. Breakfast lady is one in a million. I was bummed the fridge had no water.
PH
Pam Huvar
Dec 6, 2025
3.0
This was a needed stop as it was dark and raining. We were tired. It was sufficient for our needs. But it is in need of refurbishing. Very noisy between rooms and floors and doors slamming. And even a loud train going by. But the staff was all pleasant and the beds were comfortable
MA
Marty Aftewicz
Nov 25, 2025
5.0
This hotel surprised me. It was exceptionally clean and maintained. The entire staff was friendly, courteous, and knowledgeable, especially Yvonne at the front desk. Breakfast was above average for this hotel category, and I readily recommend this location. If I ever pass through this area in the future, I will select this hotel immediately.
MM
Modu ali Mallam
Nov 20, 2025
5.0
location was perfect.
JJ
Jimmy Jean
Oct 26, 2025
5.0
Excellent stay. Staff were friendly and ready to help.
Frequently Asked Questions About Holiday Inn Express & Suites Camden-I20 (Hwy 521) by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Camden-I20 (Hwy 521) by IHG?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel provide free breakfast to guests?
Yes, the hotel offers a free buffet breakfast for guests.
Is there a fitness center available at the hotel?
Yes, a fitness center with equipment like a treadmill is available free of charge.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at this property.
What COVID-19 sanitation measures does the hotel have in place?
The hotel uses commercial grade disinfectants, provides sanitizer, enhances cleaning in common areas and guest rooms, and staff are trained in hand washing and cleaning procedures.
Are there accessibility features for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible.
Can guests store their baggage after check-out?
Yes, baggage storage services are available at the hotel.
Is the hotel located near any convenient dining options?
Yes, nearby dining options include Waffle House for breakfast, Popeyes Louisiana Kitchen for chicken, Hunt Brothers Pizza, and various other restaurants like Fatz Southern Kitchen and Groucho's Deli.
Where can guests find nearby gas stations or convenience stores?
Guests can find several nearby gas stations and convenience stores such as Circle K, Mobil, Marathon Gas, BP, Corner Pantry, and Refuel for fuel and quick shopping needs.
Are there nearby transit options for guests traveling to Holiday Inn Express & Suites Camden-I20?
Yes, the Greyhound Bus Stop located at McDonald's is nearby, providing convenient bus service for travelers.