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About
HotelWedding VenueConference Center
It is our pleasure to welcome you to Candlewood Suites Bluffton-Hilton Head . Whether you are traveling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide you a room that is clean and comfortable, with friendly attentive service, at a value-conscious price. We are 100% nonsmoking.
We want you to enjoy every day of every stay. Our professional and friendly staff is committed to ensuring your stay to be both enjoyable and comfortable. We are a short drive to downtown Bluffton, USCB, Sun City, and the upcoming Latitudes at Margaritaville. Nearby points of interest include Parris Island, Hilton Head Brewery, Hilton Head Distillery, Hilton Head Beaches, downtown Beaufort and Savannah . Thank you again for choosing Candlewood Suites Bluffton-Hilton Head . We hope that you will continue to use our hotel for your lodging needs in the Bluffton-Hilton Head area and look forward to seeing you on your next trip.
Candlewood Suites hotels are extended-stay properties. Housekeeping service is provided every seven days. If you need fresh towels or additional supplies please stop by the front desk. Candlewood Suites hotels do not serve breakfast every morning due to the fact every room has a full kitchen in the room. However, we have several options in our Candlewood Cupboard for purchase. There are also several restaurant options in the vicinity and within walking distance.
Location
Candlewood Suites Bluffton-Hilton Head by IHG
5 Young Clyde Court, Bluffton, SC
29909, United States
Hours
Reviews
3.9
639 reviews
5 stars
308
4 stars
161
3 stars
63
2 stars
41
1 star
66
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including musty smells, dirty carpets, and unclean bathrooms.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported poor service and unprofessional behavior from certain employees.
Maintenance Problems
Guests frequently mentioned maintenance issues such as malfunctioning elevators, plumbing problems, and outdated facilities.
Room Quality
Several reviews noted that rooms were damp, poorly maintained, or not as described, leading to dissatisfaction.
Location and Amenities
The hotel is conveniently located near restaurants and shopping, but lacks essential amenities like breakfast and reliable Wi-Fi.
- PMPhillip MaruskaNov 9, 20255.0Staff is great
- EMEddie MadelineOct 22, 20251.0Do not under any circumstances stay here. Before we got to the elevator we were overwhelmed by the smell. It smelled like dog piss and cheap carpet shampoo. Once in the room, everything felt damp. We all had terrible headaches after ten minutes. We left, and to their credit the refunded us without issue. Stay at the Best Western two minutes away. Much much nicer
- JMJames MaxwellOct 20, 20251.0Other recent reviews are spot on. This hotel is disgusting, and I’m a diamond member, so Ive spent a lot of time in IHG hotels. Mold everywhere in the room, Ive included a few rushed pictures i took on my way out. Stuff (ear wax and/or snot?) smeared all over the walls. Entire hotel smells musty. The hotel was out of coffee the day I was there. The staff is all super nice, maybe even the nicest I’ve encountered in any hotel this year, but that doesn’t make up for the fact that the room is not fit for habitation. I was promised a points refund to make up for how bad the stay was, but it was never sent. Some decent restaurants in the same parking lot is a nice bonus.
- TAtravis armesOct 5, 20254.0Front desk was great
- SWsarah whiteSep 27, 20251.0The entire building smells musty as they recently had water damage. Our rooms rug and bed were soaked with moisture as were many of the other rooms. It was disgusting. The lady working the front desk was very kind and tried to find a room that wasn’t filled with moisture but unfortunately the entire building was damp.
Frequently Asked Questions About Candlewood Suites Bluffton-Hilton Head by IHG
What are the check-in and check-out times at Candlewood Suites Bluffton-Hilton Head?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Is Candlewood Suites Bluffton-Hilton Head a pet-friendly hotel?
Yes, both cats and dogs are allowed at the hotel.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there any fitness facilities available on-site?
Yes, there is a free fitness center available for guests, including elliptical machines and treadmills.
Is housekeeping service provided daily at this hotel?
Housekeeping is available but provided every seven days. Fresh towels and supplies can be requested at the front desk.
Does Candlewood Suites Bluffton-Hilton Head provide contactless check-in or check-out options?
Yes, contactless check-in and check-out are available for guests' convenience and safety.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has features such as accessible parking and an elevator.
What nearby attractions can guests visit at Candlewood Suites Bluffton-Hilton Head?
Guests can visit nearby places such as Argent Lakes Clubhouse (which offers lake activities and a dance club), Hilton Head Beaches, and downtown Beaufort and Savannah for sightseeing and entertainment.
Are there local restaurants or bars near the hotel where guests can dine or relax?
Yes, nearby eateries include Daddy O's Beer and Wine (a liquor store and coffee shop) and Okatie Ale House, which offers American cuisine and a bar setting, perfect for dining or relaxing after your day.
How can guests access healthcare or medical services near Candlewood Suites Bluffton-Hilton Head?
Guests have access to nearby medical facilities like Hughes Dental Group SC, Palmetto Eye Specialists, and Carolina Eyecare Physicians, providing dental, eye care, and other health services.