Business Details
About
HotelHilton
Explore the history and Southern hospitality of Aiken, SC! The Hilton Garden Inn Aiken is located in one of South Carolina's top golf communities and the heart of thoroughbred country. The hotel is 3.5 miles away from historic downtown Aiken and ten minutes from the Aiken Municipal Airport. We are a few miles from Augusta National Golf Club, site of the annual PGA Masters event.
There are many attractions in Aiken including the Aiken racing museum, the Aiken History Museum, Hopeland Gardens, and the Rye Patch. While walking through the historic downtown guests enjoy the many shops and local dining options as well as beautiful scenery.
*****Everything. Right where you need it*****
Location
Hours
Reviews
4.3
595 reviews
5 stars
353
4 stars
144
3 stars
46
2 stars
23
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting their helpfulness and hospitality.
Room Conditions
Numerous reviews mentioned issues with room cleanliness, outdated furnishings, and maintenance problems, including reports of bugs and unpleasant odors.
Trust and Security
Several guests expressed concerns about the safety of their belongings, citing incidents of theft and mishandling of personal items.
Dining Experience
While some guests enjoyed the food and breakfast options, others were disappointed that breakfast was not complimentary and noted issues with food service.
Overall Cleanliness
Feedback indicated a need for improved cleanliness in both rooms and common areas, with multiple mentions of dirty elevators and hallways.
- RRRandyDec 21, 20255.0The beds were very comfortable
- GJGen JDec 20, 20254.0Enjoyed the dinning, the hospitality, but unfortunately was only to dine... didn't stay. Very lovely inside.
- AAAlli AmenDec 19, 20251.0Do Not Trust This Hotel With Your Belongings I am extremely disappointed in my experience with Hilton Garden Inn Aiken about the lack of accountability and trust when it comes to "misplacing" personal belongings. Approximately 30 minutes after checking out, I realized my airpods were missing and immediately called the hotel to report it. I provided all requested information and was told someone would follow up if they ever came across them. No one ever did. Weeks later, I checked find my iphone and saw my airpods clearly located at someone’s home address. I reached out to hotel management and received no help, they actually didn't follow up at all. After following up again, the airpods quickly re-appeared at the hotel. I was told, “We found them! Want them back?” regardless of the fact that someone else had been using them, which raises hygiene concerns since they go inside your ear. When trying to come to a resolution, I was met with a rude response, no accountability, and zero attempt to reach a solution. No offer to clean them, replace them, or take responsibility for the mishap in any way. Oh and to add context, my last name was printed directly on the case, so there is no mistaking these for someone else's. This experience has completely depleted my trust to stay in this hotel. If you value knowing that your belongings will not grow legs and walk off the property, I would strongly reconsider staying here. Mistakes happen, I get that, it's how they are handled that is most important and this ball was certainly dropped.
- EJEric JepsonNov 11, 20252.0Well I am in my second room here at the Hilton Garden Inn as I type this review. The first room smelled so bad I just couldn't stay in it. I was going to check out but was offered this room. TV is broken and the rooms with an 11 are right next to elevators and they are loud! I work for a big company in Aiken and will make sure to steer my coworkers and visitors away from this location. Have to go back to one of the Marriott properties here in town. Just can't stay here again and I thought I found my go to hotel for my request visit to Aiken.
- DHDan HanleyNov 9, 20251.0Bed bug bites after stay
Frequently Asked Questions About Hilton Garden Inn Aiken
What are the check-in and check-out times at Hilton Garden Inn Aiken?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Aiken offer free parking?
Yes, the hotel offers free self-parking for guests.
Are pets allowed at Hilton Garden Inn Aiken?
Yes, both cats and dogs are allowed at the hotel, making it a pet-friendly property.
Is Hilton Garden Inn Aiken accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking and elevators.
What fitness and recreational facilities are available at Hilton Garden Inn Aiken?
Guests have free access to the fitness center equipped with elliptical machines, treadmills, free weights, and weight machines. There is also one outdoor pool available.
Is breakfast available at Hilton Garden Inn Aiken?
Yes, breakfast is available at the hotel.
Are digital or contactless services available at Hilton Garden Inn Aiken?
Yes, the hotel offers contactless check-in and check-out, as well as digital guest room keys for convenient access.
Can guests find a convenience store within Hilton Garden Inn Aiken?
Yes, there is a convenience store available on the property for guest needs.
What nearby entertainment options are available for guests at Hilton Garden Inn Aiken?
Guests can visit nearby venues such as Regal Aiken Mall and Aiken Regal Cinema for movies and entertainment, both located close to the hotel.
How can guests traveling to Hilton Garden Inn Aiken use nearby transportation or shopping centers?
While the hotel does not offer airport shuttle services, it is conveniently located just ten minutes from Aiken Municipal Airport. Guests can also shop and dine at the nearby Eastgate Shopping Center, which includes Publix Super Market and Publix Pharmacy.