Business Details
About
Hotel
Explore the history and Southern hospitality of Aiken, SC! The Hilton Garden Inn Aiken is located in one of South Carolina's top golf communities and the heart of thoroughbred country. The hotel is 3.5 miles away from historic downtown Aiken and ten minutes from the Aiken Municipal Airport. We are a few miles from Augusta National Golf Club, site of the annual PGA Masters event.
There are many attractions in Aiken including the Aiken racing museum, the Aiken History Museum, Hopeland Gardens, and the Rye Patch. While walking through the historic downtown guests enjoy the many shops and local dining options as well as beautiful scenery.
*****Everything. Right where you need it*****
Location
Hours
Reviews
4.3
592 reviews
5 stars
352
4 stars
143
3 stars
46
2 stars
23
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating throughout their stay.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty common areas, bugs in rooms, and unclean linens.
Room Condition
Guests noted that many rooms are outdated and in need of repairs, with issues like stained furniture and broken fixtures.
Breakfast Experience
While some enjoyed the breakfast, many were surprised that it was not complimentary and felt it could be improved.
Customer Service
There were mixed reviews on customer service, with some praising staff responsiveness while others reported issues with management and communication.
- EJEric JepsonNov 11, 20252.0Well I am in my second room here at the Hilton Garden Inn as I type this review. The first room smelled so bad I just couldn't stay in it. I was going to check out but was offered this room. TV is broken and the rooms with an 11 are right next to elevators and they are loud! I work for a big company in Aiken and will make sure to steer my coworkers and visitors away from this location. Have to go back to one of the Marriott properties here in town. Just can't stay here again and I thought I found my go to hotel for my request visit to Aiken.
- DHDan HanleyNov 9, 20251.0Bed bug bites after stay
- BVBig VNov 4, 20255.0Good place to stay in town but not downtown
- BBBurke BrownOct 21, 20255.0We travel to Aiken quite often and always love staying here. Our most recent experience was with the bartender, Shay. She was so welcoming and hospitable. She offered local recommendations and made sure we had everything we needed for our stay, even though it didn’t feel like it was her job. Definitely went above and beyond for us.
- ABAndrew BrysonOct 12, 20255.0I feel like a king in my room. Wonderful hotel. Monica at the front desk, and Julie at the kitchen, were very helpful and kind. Thank you Hilton for such a great hotel.
Frequently Asked Questions About Hilton Garden Inn Aiken
What are the check-in and check-out times at Hilton Garden Inn Aiken?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Aiken offer free parking?
Yes, the hotel offers free self-parking for guests.
Are pets allowed at Hilton Garden Inn Aiken?
Yes, both cats and dogs are allowed at the hotel, making it a pet-friendly property.
Is Hilton Garden Inn Aiken accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking and elevators.
What fitness and recreational facilities are available at Hilton Garden Inn Aiken?
Guests have free access to the fitness center equipped with elliptical machines, treadmills, free weights, and weight machines. There is also one outdoor pool available.
Is breakfast available at Hilton Garden Inn Aiken?
Yes, breakfast is available at the hotel.
Are digital or contactless services available at Hilton Garden Inn Aiken?
Yes, the hotel offers contactless check-in and check-out, as well as digital guest room keys for convenient access.
Can guests find a convenience store within Hilton Garden Inn Aiken?
Yes, there is a convenience store available on the property for guest needs.
What nearby entertainment options are available for guests at Hilton Garden Inn Aiken?
Guests can visit nearby venues such as Regal Aiken Mall and Aiken Regal Cinema for movies and entertainment, both located close to the hotel.
How can guests traveling to Hilton Garden Inn Aiken use nearby transportation or shopping centers?
While the hotel does not offer airport shuttle services, it is conveniently located just ten minutes from Aiken Municipal Airport. Guests can also shop and dine at the nearby Eastgate Shopping Center, which includes Publix Super Market and Publix Pharmacy.