Hilton Garden Inn Aiken

Reviews

• WA

  William Andrews

  Feb 18, 2026
  5.0
  Great cheeseburger. Way off the interstate. Nice room.
• HG

  Heather Gorney

  Feb 16, 2026
  1.0
  The only perk is the location with lots of places near to shop and eat. The first room I was given had something looking like vomit on the side of the bedside table- I asked for someone to come clean it rather than move rooms- I opened my door when they knocked and was handed rags and a spray bottle to clean it up myself. Someone else’s dried on vomit. I asked the gentleman if he was going to come in and clean and was told “that’s not my job.” I asked to speak to a manager- there wasn’t any on site and wouldn’t be for the remainder of the weekend. They moved us to another room after I went to the front desk. This room had candy wrappers under the bed (found when my headphone bounced under it), empty bottle caps in the bathroom along with black curly hairs- my daughter and I are blond and dried pee around the toilet. Speaking of toilet it ran about every hour with a high pitched squeal. I called corporate customer service to report all of this and was told that reimbursement, etc. were up to the hotel AFTER I check out. This morning I received an email from corporate offering 20,000 points- that’s it. Not even enough to cover a one night stay somewhere. I asked for a reimbursement instead and they have mailed me a check that can take up to 30 days to arrive. I asked if the manager of the hotel was going to reach out as I requested and they told me to call the hotel. Not a great hotel experience.
• TS

  Thomas Schmidhuber

  Feb 11, 2026
  4.0
  Enjoyed the stay in the Hilton Garden Inn Aiken. The nearby mall offers good opportunities for eating and buying groceries, within one mile there are plenty of other options for food. Besides that, the price of the place is comparably high for what they offer. Especially during winter time it is impossible to heat the room properly.
• LW

  Lutherina Walk

  Feb 10, 2026
  4.0
  Nice small hotel. Breakfast not included. Across from a mall with plenty of average eateries nearby. Was quiet.
• AA

  Alli Amen

  Dec 19, 2025
  1.0
  Do Not Trust This Hotel With Your Belongings I am extremely disappointed in my experience with Hilton Garden Inn Aiken about the lack of accountability and trust when it comes to "misplacing" personal belongings. Approximately 30 minutes after checking out, I realized my airpods were missing and immediately called the hotel to report it. I provided all requested information and was told someone would follow up if they ever came across them. No one ever did. Weeks later, I checked find my iphone and saw my airpods clearly located at someone’s home address. I reached out to hotel management and received no help, they actually didn't follow up at all. After following up again, the airpods quickly re-appeared at the hotel. I was told, “We found them! Want them back?” regardless of the fact that someone else had been using them, which raises hygiene concerns since they go inside your ear. When trying to come to a resolution, I was met with a rude response, no accountability, and zero attempt to reach a solution. No offer to clean them, replace them, or take responsibility for the mishap in any way. Oh and to add context, my last name was printed directly on the case, so there is no mistaking these for someone else's. This experience has completely depleted my trust to stay in this hotel. If you value knowing that your belongings will not grow legs and walk off the property, I would strongly reconsider staying here. Mistakes happen, I get that, it's how they are handled that is most important and this ball was certainly dropped.

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