Crowne Plaza Providence-Warwick (Airport) by IHG

4.3
2581 reviews
Special Events

About

Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Renovated Hotel near Downtown Providence Just a short drive from downtown Providence, our newly renovated business hotel in Warwick, RI, features modern, pet-friendly rooms and suites. You'll also enjoy great amenities during your stay, including complimentary Wi-Fi, free parking, a Fitness Center, and 45,000 square feet of customizable event space. Furthermore, our hotel provides guests with a complimentary hotel airport shuttle to and from T.F. Green International Airport. Guests staying at Crowne Plaza Providence-Warwick (Airport) can browse the wide array of shops at Warwick Mall after spending time in historic Providence, exploring Rhode Island's breathtaking coastline and beaches, or touring Brown University or the impressive mansions in Newport.

Location

Crowne Plaza Providence-Warwick (Airport) by IHG
801 Greenwich Ave., Warwick, RI
02886, United States

Hours

Reviews

4.3
2,581 reviews
5 stars
1,455
4 stars
714
3 stars
219
2 stars
75
1 star
118

What are people saying?

AI-generated from recent customer reviews

Staff Service

Mixed reviews on staff service; while some guests praised individual staff members for their friendliness and helpfulness, others reported rude behavior and poor customer service from front desk and housekeeping.

Cleanliness

Overall, guests appreciated the cleanliness of the rooms and hotel facilities, though there were multiple complaints about housekeeping not adequately cleaning rooms during stays.

Amenities

The hotel offers good amenities including a restaurant, bar, and shuttle service, but some guests noted issues such as the pool being out of order and lack of room service.

Location

The hotel is well-located near the airport and other attractions, making it convenient for travelers.

Noise Issues

Several guests reported noise disturbances from events and housekeeping, impacting their overall experience.
  • NN
    Nilo
    Nov 17, 2025
    5.0
    Best hotel in the Rhode Island and Connecticut area. Super comfortable beds and the breakfast is delicious. Hotel is clean the minute you walk in and the rooms were spotless.
  • LE
    LENIER ESPERANZA
    Nov 11, 2025
    5.0
    Absolutely amazing!!! The food there is great and so is the service. Katina our server made our night. I recommend this place for everyone who wants to enjoy a great experience along with great food and the set up watch perfect.
  • KK
    Kaylyn
    Nov 11, 2025
    5.0
    Very clean hotel room, comfy bed, and it looked exactly like the photos on the website. Absolutely loved the bathroom. Great location. My bf and I had fun in the pool, perfect swim temperature. Reasonable price.
  • AA
    Adeline A
    Nov 3, 2025
    2.0
    Very rude staff from the front desk check in associates, to housekeeping, to basic customer service individuals. Housekeeping enters your room without permission - even if you have the do not disturb sign, front desk associates not even willing to help guests find a roller cart to bring up their luggage and tossing the room key across the counter to them, discourteous associates answering the front desk phone and generally poor manners and not at all helpful. Really disappointing that a hotel of this stature could care less about the comfort, safety, and privacy of their guests Do not book here period, but especially don’t make the mistake we did and book three weeks. Completely ruined our trip.
  • CG
    Carl Garcia
    Nov 2, 2025
    5.0
    Very nice hotel in a great location close to the airport. Although the accommodation were very nice, what impressed me the most was the service that I received from Thomas Downing in guest services. He was friendly, professional, and really went out of his way to make sure my stay was pleasant, which it was. That’s going to be my go to place whenever I’m traveling in that area.

Frequently Asked Questions About Crowne Plaza Providence-Warwick (Airport) by IHG

Is there free Wi-Fi available at Crowne Plaza Providence-Warwick (Airport) by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Providence-Warwick (Airport) by IHG for guests.

What is the cancellation policy at Crowne Plaza Providence-Warwick (Airport) by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.