Business Details
About
Extended Stay Hotel
Daily Mandatory Charge includes: Providence Tourism Improvement District Fee.
Welcome to Homewood Suites by Hilton Providence Downtown. This modern hotel provides all the comforts of home and an ideal Downtown location in historic Providence. Close to Brown University, the Rhode Island Convention Center, and WaterFire, we grant you easy access to the best area attractions.
Enjoy stunning river or city skyline views when you settle into your comfortable suite. Perfect for extended stays, our hotel offers studio, one-bedroom and two-bedroom suites, all with separate living and sleeping areas. Each suite features a full kitchen and home comforts including a pull-out sofa bed, work desk, HDTV and free WiFi.
Start each day with a complimentary hot full breakfast, and join us Wednesday evenings for our complimentary evening social*. Our suite shop is open 24-hours for snacks, drinks, and essentials. Get work done in our Business Center, enjoy a workout in the Exercise Room, or relax on our outdoor patio. Our Providence hotel offers event facilities perfect for small meetings or intimate dinners.
*Local and state laws apply.
Location
Homewood Suites by Hilton Providence Downtown
5 Exchange Street, Providence, RI
02903, United States
Hours
Reviews
4.4
558 reviews
5 stars
377
4 stars
102
3 stars
30
2 stars
17
1 star
32
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, close to downtown attractions, restaurants, and universities.
Cleanliness
Most guests found the rooms to be clean and well-maintained, contributing to a pleasant stay.
Staff Service
While many reviews highlight friendly and accommodating staff, there are notable complaints about rude or unhelpful front desk service.
Valet Parking Issues
Numerous guests reported significant problems with valet parking, including long wait times and mishandling of vehicles.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety while others criticized the quality and selection.
- SBSimon BradleyOct 28, 20255.0Brilliant - good sized room with a decent view and a super-comfortable bed. Nice breakfast. Friendly staff. Fair priced parking and and a great location to walk around Providence, which turns out to be a really nice place!
- LRLauren RitterOct 23, 20254.0Very nice hotel, comfortable bed, decent pillows. Good location, downtown. Valet was pretty quick too.
- EKEla KurtOct 18, 20254.0Loved the hotel and how close it is to Brown U, but we found bed bugs on our bed, and the toilet design is not very clean to use. Food is ok.
- CFCamille FaroneSep 21, 20255.0I cannot recommend this hotel enough. I chose to stay here due to the location as it was right next to our wedding venue. They provided EVERYTHING I needed as a bride. Before my stay, they answered every question I had and reassured me of everything. Checking into the hotel was easy and I even booked another room last minute since I realized they had conjoining rooms, which was so convenient for us. On the day of the wedding, Hilton went above and beyond. They graciously allowed us a late checkout to finish up getting the bridesmaids hair and makeup done. Once we were ready to go to the church, our trolley we hired never showed up. Hilton truly saved the day and let us use their shuttle service to bring us to the venue as well as bring us back. EVERYONE was surprised how calm and relaxed I was, but I could only feel this way because I felt so taken care of. I had no worries! Thank you so much Hilton Homewood Suites and all of the staff and drivers that really made my day special.
- LGLuke GravesSep 14, 20251.0DO NOT USE THE VALET. Our car was stuck on a lift for over 6 hours and it completely ruined our 1 year wedding anniversary. Denise at the front desk extremely rude; Sergio, the valet, was aggressive and threatened to drive my car off the lift as a solution after hours of waiting for our car. This was the most abysmal, rude, and least hospitable experience of my life and we are still waiting at the hotel. We were scheduled to leave at 9:45 AM it is 3:15 and we are still waiting at this hotel. UPDATE: they towed the car blocking us at 5:30 PM on the day of our anniversary! They signle- handedly ruined all our anniversary plans. It took us another 2 & 1/2 hours to drive home and caused us an unexpected mental exhaustion I’m still feeling a week later. As an update, the General Manager, Brian, has not contacted me after over 10 days. It seems his job duties include ignoring mistreated guests. They have all my contact information. I’ve been hung up on several times by several people at the front desk. If you plan on staying at this hotel, make sure you’re comfortable being treated like irritating worms by the entire staff, unworthy of their time and attention.
Frequently Asked Questions About Homewood Suites by Hilton Providence Downtown
What types of suites are available at Homewood Suites by Hilton Providence Downtown?
Homewood Suites offers studio, one-bedroom, and two-bedroom suites, each with separate living and sleeping areas, a full kitchen, work desk, HDTV, and free WiFi.
Is free breakfast included with a stay at the hotel?
Yes, a complimentary hot full breakfast is available each morning for guests.
What are the check-in and check-out times for the hotel?
Check-in time is 4:00 PM, and check-out time is 11:00 AM.
Does the hotel provide accessible features for guests with mobility needs?
Yes, the hotel provides accessible parking, elevators, and is mobility accessible throughout the property.
Are pets allowed at Homewood Suites by Hilton Providence Downtown?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available for guests?
Yes, parking is available including valet parking services.
What amenities are available for fitness and wellness?
Guests can enjoy a free fitness center and relax on the outdoor patio; however, there is no spa, sauna, or pool on site.
What are the payment options accepted by the hotel?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa payment methods.
What nearby public transport options can guests use to reach the hotel?
Guests can use the Peter Pan Bus Lines at 1 Kennedy Plaza, Providence RI, which is close to the hotel, to conveniently reach the property.
What nearby attractions can guests visit before or after their stay?
Guests can explore the famous WaterFire Providence event, visit Exchange Street Bridge for scenic views, or enjoy tours like La Gondola Providence near the hotel.
Are there nearby dining options around the hotel?
Yes, nearby dining options include Reed Jack Sen, Rebel Lounge & Restaurant, and Koto Asian Restaurant, offering a variety of cuisines.