Business Details
About
Hotel
Daily Mandatory Charge includes: 2% Tourism Fee. Industrial meets nautical at our Hilton Garden Inn Providence. As the only waterfront hotel in the Providence area, we offer rooms with stunning harbor views as well as convenience to water activities. Located on the trendy East Side of the city, youll find plenty of dining and shopping options on Wickenden Street, within walking distance of our property.
Start your day with your choice of a delicious breakfast options at our on-site restaurant or grab something to go from our Suite Shop, open 24-hours. Sip your morning coffee on the outdoor patio with soft seating and waterfront views.
Our rooms are designed with your needs in mind. From the plush hypoallergenic pillows to evening room service, 42-inch HDTVs and complimentary WiFi, we cover it all. Plan your next event at our Providence hotel in the flexible 1,052 sq. ft. of meeting space with on-site catering and A/V equipment available.
Location
Hours
Reviews
4.1
1,022 reviews
5 stars
513
4 stars
273
3 stars
122
2 stars
47
1 star
67
What are people saying?
AI-generated from recent customer reviews
Location
Guests appreciated the hotel's proximity to parks, breweries, and waterfront views.
Cleanliness
Rooms were generally reported as clean, but some guests noted unpleasant odors and issues with maintenance.
Service
Staff were often described as friendly and helpful, though some guests experienced poor customer service and management issues.
Noise Levels
Many guests complained about noise from the highway and HVAC systems, affecting their sleep quality.
Parking Fees
Guests expressed dissatisfaction with the additional parking fees, feeling they should be included in the room rate.
- HRHaas RegenNov 17, 20254.0Really fantastic hotel. Parking is complicated but safe and reliable. Unfortunately my review lost 1 star because the breakfast is not included.
- GNGuy NNov 16, 20253.0Night checking staff could've been better but checkout in the morning went well
- RQRose QuintilianoNov 15, 20255.0The hotel was truly breathtaking! The reception when I walked in was commendable and set the tone for a phenomenal stay. They gratefully acknowledged me as a valued customer, complemented by a thoughtful gift bag. The room was fabulous, boasting a stunning view of the harbor. I visited the bar and savored a delicious drink. Although breakfast was not included, it was nothing short of amazing. You could have included the breakfast, but I wasn't sure if I would be hungry. The server was an absolute delight. They had continental breakfast, buffet... all delicious. The bartender was amazing, got to love Italians. He was from Sicily and he was so pleasant! Made my day! Should I say night... he was cheerful, friendly and deserving of a promotion!!
- RSRonald SivoNov 13, 20255.0The hotel has some interesting contrasts. Housekeeping is the star. The hotel is impeccably clean. Give the gals a nice raise for a job well done, because cleanliness must be absolutely the number one priority of a hotelier. The front desk agent who handled my evening check-in was lovely. The next morning I asked the day shift agent about making copies. She told me they didn't have one. "Sorry". (Uh, this hotel lists "copiers" as an amenity). I had read in the reviews that the highway side was noisy, so I requested Harborside... for a whopping $75 more per night. Outside the elevators there's a window which overlooks that highway and the noise was distinct, so yes, all of the reviews about noise on that side of the hotel is true. The hotel management acknowledges that with a "not responsible for noise". I would never stay here again unless it faces the harbor. Don't like the fluorescent lighting in the rooms. The food and the bartender were excellent, but $45 for a burger and two glasses of so-so wine is steep. That's before the tip, which was generous because of the bartender's hospitality. Only working ice machine was on the 5th floor. Location is great, only 7 or 8 dollars to downtown with Uber. Lastly, don't trust map apps for shopping. I tried to find a couple of places that had closed permanently, but were still appearing on the app. I still give it five stars...
- RSRoberta StewartNov 13, 20255.0I Love a Hilton Hotel and this place didn't fail me! I was close to my location for my Convention, which was Great! The food in the restaurant was good, the rooms were great and I felt safe there! I had a small issue with my sink and it was resolved quickly! The Staff were great and my interaction was minimal for checking in and out, which was great as well!
Frequently Asked Questions About Hilton Garden Inn Providence
What are the check-in and check-out times at Hilton Garden Inn Providence?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Providence provide free Wi-Fi?
Yes, complimentary Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at Hilton Garden Inn Providence?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel and is there a fee?
Self-parking is available for free to guests.
Does the hotel offer any dining options?
Yes, there is one on-site restaurant and a 24-hour convenience store called the Suite Shop.
Are the hotel facilities accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and elevators, and is fully mobility accessible.
Is there a fitness center available at Hilton Garden Inn Providence?
Yes, the fitness center is available free of charge for guests.
What nearby parks can guests visit while staying at Hilton Garden Inn Providence?
Guests can enjoy India Point Park, India Point Park Playground, Tockwotton Park, Cabral Park, Fox Point Playground, and Seekonk River, all within easy reach for outdoor activities and relaxation.
Are there any local breweries or bars near Hilton Garden Inn Providence?
Yes, guests can visit Narragansett Brewery, a nearby brewery and bar, or enjoy drinks and dining at Harbor Grille which offers American cuisine and a bar.
What local attractions and dining options are near the hotel?
Nearby you will find the Rhode Island Seafood Festival, several restaurants such as Gardel, Noodles 102, Pizza Marvin, Roma Capoccia, Aleppo Sweets, and cafes like West Shore Coffee Bar and The Castro Cafe and Pizzeria. These provide great opportunities to explore local cuisine and entertainment during your stay.