Business Details
About
Hotel
Immerse yourself in local history and university traditions at Graduate by Hilton Providence. A downtown landmark, our storied hotel offers inspired guest rooms, a lobby bar and restaurant, coffee shop, and all our signature Graduate touches. Explore the best of PVD and stay within walking distance of the town’s major colleges and universities.
Daily Mandatory Charge includes: Destination Charge with premium guest internet access; daily $10 food and beverage credit for use in all hotel outlets; bicycle rentals. Mandatory Charge also includes a Providence Tourism Improvement District Assessment.
Location
Hours
Reviews
4.1
2,309 reviews
5 stars
1,228
4 stars
588
3 stars
223
2 stars
99
1 star
171
What are people saying?
AI-generated from recent customer reviews
Location
Guests frequently praised the hotel's central location, noting its proximity to restaurants, shopping, and attractions.
Staff Service
While some guests appreciated the friendliness of the staff, many reviews highlighted issues with understaffing and lack of responsiveness to guest needs.
Room Conditions
Numerous reviews mentioned that the rooms were outdated, with issues such as peeling paint, cleanliness concerns, and inadequate heating/cooling systems.
Amenities
Guests expressed disappointment over the lack of basic amenities, such as on-site dining options and proper parking services, which were not clearly communicated.
Noise Levels
Many guests reported significant noise disturbances from outside, indicating that soundproofing was inadequate for a hotel in a busy downtown area.
- JEJessica ElledgeJan 6, 20263.0Be aware the heat in the rooms does not go above 67-68 degrees in the winter. Hilton told us that was within the acceptable range for their hotels. It is otherwise a lovely hotel and we appreciated the front desk staff despite the freezing cold room.
- TKThomas KopaczynskiDec 28, 20255.0Great location - spacious room - awesome drinks and delicious breakfast sandwiches. Close to everything and very walkable. Stayed a few times before and will be going back and soon. Great customer service.
- THThomas HarringtonDec 24, 20251.0We decided to put together a last second holiday getaway to one of our favorite cities, Providence RI We had a gift certificate for the Graduate Hotel that was 2 years old but the certificate stated that it would never expire. We made a reservation with the booking company listed online and were instructed to bring the actual gift certificate when we registered. Upon arrival I handed the gift certificate to the receptionist and was told that they no longer honored gift certificates with the Graduate since they were now owned by Hilton (Honors, certainly a misnomer there) I remained calm telling the receptionist that I was certain that she must be mistaken and requested to see the manager. I was told she was also the night manager and there was nothing she could do. “What about the booking company telling me to just bring the gift certificate” I queried. I was told that I should take up with the booking company, the one listed on their website. In the midst of our discussion my wife asked if she could use the bathroom and was told by another receptionist “she could try the one up one level if it is open” What an incredibly awful experience. We had reservations at a restaurant, Bellinis with another couple and no longer live in RI so going back home was not an option I knew that Bellinis was in the ground floor of the Beatrice Hotel so I called them explaining our dilemma and they instructed us to come over and they would find a nice room for us. The rest of the night went even better than planned after such a disastrous start We are Hilton Honors members and have always been happy with our hotel experience. I will never step foot inside the Graduate Hotel in Providence and recommend to everyone to do the same
- CCCoryDec 17, 20255.0I got a little worried when I looked at reviews *after* I booked the hotel room, but we had a great stay. People saying the rooms were dirty, had peeling paint, etc. may be correct but come on. You're in Providence. This isn't Manhattan, or the Hamptons. It's a little rough around the edges and I thought that was part of the charm. The building is historic and the location was amazing. The outside noise didn't bother us one bit, but let's just say the walls are paper thin😳lol. I'd take a half star off because the rate for the weekend was super high.
- EMEmily McAuleyDec 12, 20255.0Great location and fantastic service. The hotel was all dressed up for the holidays and it did not disappoint. Loved the room upgrade as a Hilton traveler and so enjoyed the extra space to unwind. Coffee shop was busy and coffee was good. Bar was great for a quick drink before the big night out.
Frequently Asked Questions About Graduate by Hilton Providence
What types of parking options are available at Graduate by Hilton Providence?
The hotel offers both self-parking and valet parking options, including accessible parking for guests with mobility needs.
Are pets allowed at Graduate by Hilton Providence?
Yes, pets are welcome with a $25 per night fee.
Is breakfast available at Graduate by Hilton Providence?
Yes, breakfast is available for guests at the hotel.
Does Graduate by Hilton Providence provide bicycle rentals?
Yes, complimentary bicycle rentals are available for guests.
What are the check-in and check-out times at Graduate by Hilton Providence?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Is there free Wi-Fi available at Graduate by Hilton Providence?
Yes, free Wi-Fi is available in public areas along with accessible public internet terminals.
Does the hotel offer any fitness or wellness facilities?
Yes, a free fitness center is available for guest use. However, there is no spa or massage service on premises.
Are there any restaurants or bars within the hotel?
Yes, the hotel has one restaurant and a bar available for guests.
What nearby dining options are available close to Graduate by Hilton Providence?
Nearby dining options include Mroshoshibachi for Japanese cuisine, McCormick & Schmick's Seafood Restaurant for seafood and steaks, Poindexter Coffee for café fare, and Reiners Bar & Game Room for bar and cocktail experience. These offer a convenient variety of choices for guests exploring the area.
What local attractions or services are near Graduate by Hilton Providence that guests might visit?
Guests can visit The Spa @ The Providence Biltmore and The Norwich Spa at Graduate Providence for wellness services, as well as the Providence District Court and City of Providence community center. These provide opportunities for relaxation and local engagement within walking distance of the hotel.
How can guests get around or rent vehicles nearby Graduate by Hilton Providence?
Car rental agencies such as Avis Rent A Car and Budget Rent A Car are located nearby, facilitating easy vehicle rental for guests looking to explore Providence and surrounding areas.