Graduate by Hilton Providence

Reviews

• LD

  Lynne Damiano

  1 day ago
  5.0
  The Graduate is a stunning wedding venue located in the heart of downtown Providence with classic, Hollywood glam vibes. As a photographer it was a little piece of heaven, the grand staircase and chandelier are perfection and there were so many eclectic and fun spaces to shoot in with my couple. In addition, Elise and her team were so helpful and accommodating, even allowing me to visit a few days before the wedding to preview the rooms. Looking forward to my next event at The Graduate!
• ED

  Erickson Depina

  Feb 15, 2026
  5.0
  ​An absolutely incredible experience from start to finish. I was here for a very special occasion, and the staff—specifically Lea Sunaz at the front desk—went above and beyond to make it perfect. She was amazing to work with and helped secure a Presidential Suite that made the entire weekend unforgettable. ​The hotel itself is stunning and full of character, but it’s the high-level service from people like Leya that sets this place apart. If you want a ‘Presidential’ experience in Providence, this is the place to stay. I’ll definitely be back. Thank you, Leya and the Graduate team!
• KB

  Katherine Benitez

  Feb 8, 2026
  2.0
  I’ve never been to a upscale hotel and have had to use a space heater to stay warm because the heat does not work.. then to go into a freezing shower in a freezing bathroom with freezing floor tile.. Ive been warmer at a motel 6 (1 quarter) of the price… crazy. The building is beautiful but I think it’s time to give it up.. it’s too old to maintain. Obviously.
• DG

  Desire Green

  Feb 1, 2026
  2.0
  We were forced to book at this hotel to compete in cheer comp. The stay was expensive $500 for 2 nights, so my exceptions were high. 1. NO hot water to take a shower! The athletes had to take cold showers 2. NO continental breakfast, unable to charge food to the room 3. The disappointment in my face when the Parking bridge attached to the hotel and the elevators were out of order!!!!!! Forcing you to walk around the parking garage in the freezing cold 4. The hallways, and lobby are freezing 5. There are space heaters all around the lobby 6. One worker laughed and said they don’t t know how the hotel is even still open, it’s old with many issues 7. Game room charged to play pool and golf stimulator was out of order 8. No microwave in the rooms Being a cheer mom is already expensive, and being forced to book at a expensive hotel that is substandard is outrageous 5.
• MM

  Mary Mann

  Jan 31, 2026
  2.0
  Pros: great location, cute decor, big suites, 2 king beds Cons: heat didn't work, shower temperature never got above lukewarm, maintenance was not helpful When we got into our room the heat was off and it was 50 degrees. Hours after turning the heat on, it still had only gotten to 57. There were 2 units in our suite, 1 was blowing warm air and the other was blowing cold air. After calling the front desk, they sent a maintenance tech that basically said there was nothing that could be done about it, the issue was building-wide, and gave us a space heater. I had to send my husband down to the lobby to ask for extra blankets because it's not safe to run a space heater while sleeping and it was below freezing outside. The next day I attempted to take a shower in the morning and the water never got above barely lukewarm, despite being turned all the way up. I tried again later in the day with the same result. Having a room that is 1. clean 2. climate controlled to my preference And 3. has the option for a hot shower Are the extreme bare minimum when I rate hotels. This only hit 1 out of 3 requirements and that was a major bummer.

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