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InterContinental Montreal by IHG

4.4
(2768 reviews)

Business Details

360 Saint Antoine Ouest, Montreal, QC
H2Y 3X4, Canada
(514) 987-9900
https://www.ihg.com/hotels/us/en/montreal/yulhb/hoteldetail

About

HotelLuxury HotelWedding VenueConference CenterBusiness Meeting LocationsIntercontinental Hotels
Perfectly located for business or leisure, the InterContinental Montreal is connected to Montreal Convention Centre and stunning views overlooking Old Montreal and the old port. Nearby you’ll find many places to explore in the old city of Montreal, including Notre-Dame Basilica. Upon your return, enjoy signature cocktails at the Sarah B. bar, relax in our salt-water lap pool or sample the sumptuous menu at Osco! Restaurant. Retire to a spacious guest room, knowing every comfort is provided.

Location

InterContinental Montreal by IHG
360 Saint Antoine Ouest, Montreal, QC
H2Y 3X4, Canada

Hours

Reviews

4.4
2,768 reviews
5 stars
1,765
4 stars
672
3 stars
164
2 stars
75
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.

Room Condition

Numerous reviews mentioned that the rooms are dated and in need of renovation, with some guests expressing disappointment over maintenance issues.

Location

The hotel is consistently noted for its excellent location, making it convenient for exploring downtown and Old Montreal.

Service Issues

Several guests reported poor customer service experiences, particularly regarding communication and handling of issues.

Renovation Plans

The hotel is undergoing renovations, which some guests noted as necessary due to the aging facilities.
  • JR
    Jorge Rgz
    Feb 18, 2026
    2.0
    Está en remodelación, hasta el próximo año tiene servicio
  • DE
    Daniel Epstein
    Jan 27, 2026
    1.0
    DO NOT STAY AT THIS HOTEL, the staff steals from you and then shovels steaming BS on you in the form of very weak excuses, and then they make YOU pay for the return of your belongings! ***Response to Hotel's comments*** How incompetent is your "supervisor" that s/he would take my toiletry bag but leave my hand cream (which was immediately next to the bag), along with my charger and wet wipes, and let the hotel bathrobe on the hook in the bathroom?!?! You need to stop making excuses. Your housekeeping team has a THIEF on it, FIX THAT and you won't have to make ridiculous EXCUSES, that only make you seem terribly incompetent! PLUS THEY MAKE ME PAY FOR THE RETURN OF MY ITEMS!!!! WHAT A BLOODY NERVE!!!!!!!! Your hotel STINKS, your management is ROTTEN, and you have at least one THIEF on staff. Great Job TEAM! My toiletry bag was missing after housekeeping went through the room. Front desk suggested they thought I had checked out. Then why did they leave my hand cream, wet wipes and charger where I'd left them? They also left the bathrobe in the bathroom. Bizarre thing to take, my toiletries. Front desk provided me with a toothbrush and paste, but I don't feel comfortable staying where thieves lurk on staff.
  • DL
    Danielle Lima
    Jan 22, 2026
    5.0
    This hotel is beautiful. They are shutting down to renovate and I can see where the rooms are somewhat dated. But it’s still very beautiful, the staff were extremely friendly, and it was in the perfect location for us. Looking forward to visiting again when they reopen!
  • JA
    Julien A
    Jan 21, 2026
    4.0
    Prix honnête et excellent emplacement. Toutefois, de nombreux détails sur la chambre étaient défaillants: évier qui ne s'écoule pas bien, seulement une robe de chambre, zone mouillée en permanence sous le tapis près de l'entrée et, malgré un espace très spacieux, un mobilier très daté et une organisation de l'espace peu fonctionnelle.
  • LL
    Let’s Play Life
    Jan 20, 2026
    5.0
    I had the pleasure of visiting this beautiful hotel during my vacation, and it was truly a memorable experience. From the moment I arrived, I was amazed by the breathtaking scenic views and the thoughtfully designed structure that blends elegance with comfort. A special appreciation to the artists and creators behind this masterpiece — your vision, creativity, and attention to detail are clearly reflected in every corner of the property. The architecture and artistic elements feel alive and tell a story, making the stay feel unique and inspiring rather than just another hotel visit. What stood out the most was how beautifully the hotel reflects the best of Canadian culture — warmth, respect for nature, creativity, and hospitality. The harmony between natural surroundings and modern design creates a peaceful and welcoming atmosphere that truly captures the spirit of Canada. Thank you to the entire team and artists for creating such a remarkable space. This place is not just a hotel, but an experience that stays with you long after you leave. Highly recommended for anyone who values art, culture, and natural beauty.

Frequently Asked Questions About InterContinental Montreal by IHG

Is parking available at InterContinental Montreal by IHG?

Yes, we provide onsite parking for our guests at InterContinental Montreal by IHG. Valet parking services may also be available. Please inquire with the front desk or check our website for specific parking options and fees.

Does InterContinental Montreal by IHG offer Wi-Fi services?

Yes, complimentary Wi-Fi is available in public areas and guest rooms. Please ask at the front desk for login details upon check-in.

Brand Certified Facts from InterContinental Montreal by IHG

This information is certified by InterContinental Montreal by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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