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About
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The best of two worlds...Western comfort with a touch of the Orient.
When you're looking for the ideal hotel downtown Montreal, choose the Holiday Inn Montreal Centre-ville Downtown, which is a landmark offering easy access to historic, cultural and shopping attractions in the city.
Corporate guests appreciate our location because our hotel is across the street from the Palais des Congres-Convention Centre and Place d'Armes subway station, nearby businesses and 20 minutes from the airport. The hotel features a newly upgraded complimentary fiber-optic high-speed wireless Internet access and 16 meeting rooms with over 14,000 sq ft of flexible space.
Guests traveling to Montreal love our hotel's location next to Chinatown and 1 block from Old Montreal's attractions and shops. Enjoy countless things to do in Montreal.
Few Montreal hotels offer the deluxe amenities and fine dining you'll find here. Our restaurant, Chez Chine, is reputed for its excellent Asian and Continental cuisine. With an enviable location, superb service and an outstanding multilingual staff, there is no better downtown Montreal hotel than ours.
Hotel License number: 603536
Location
Holiday Inn Montreal Centreville Downtown by IHG
999 Rue Saint-Urbain, Montreal, QC
H2Z 0B4, Canada
Hours
Reviews
4.1
2,373 reviews
5 stars
1,013
4 stars
840
3 stars
311
2 stars
94
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many guests praised the friendly and helpful staff, with specific mentions of individuals like Pierre and Jie Hau for their exceptional service.
Location
The hotel is well-located in Chinatown, close to major attractions, restaurants, and public transport, making it convenient for tourists.
Room Condition
Several reviews noted that the rooms are outdated and in need of renovation, with issues like musty smells and noisy air conditioning units.
Cleanliness Issues
Some guests reported cleanliness problems, including bugs in rooms and unclean carpets, which detracted from their overall experience.
Elevator and Parking Concerns
Multiple reviews highlighted issues with the elevators, particularly in the parking garage, causing inconvenience for guests.
- STShagun Thakur4 days ago5.0We originally planned to stay for three nights but ended up extending our trip by two more. Pierre was phenomenal in helping us with the extension; his hospitality, charisma, and genuine warmth were truly a breath of fresh air. We’ve stayed at many places, but this location has been the best by far. If you stay here and have the chance to meet Pierre, let him know how amazing he is. He made our entire experience unforgettable. Highly recommend!
- DHDavid HanNov 16, 20251.0One of the worst experiences and hotels I have ever had a chance to stay. The staff are all disgruntled so they take it out on their visitors. Also nevermind that they all seem confused. I can go on which include broken printers, bathroom fans, a labyrinth of stairs, and awful breakfast. The only thing it has going for it is the location and the koi fish which you need daze at to calm your frustrations. Try another stay closer but I would not go back to this place.
- JRJennifer RobinsonNov 14, 20251.0Terrible experience with a hockey tournament. Happy to take 1000s of dollars for 16 families to stay here but won’t allow parents to drink their own alcohol discretely in mugs in a separately booked party room in the basement not causing any problems? Security literally roaming halls, barging into rooms, it felt more like a prison. Definitely didn’t feel like guests. I get that hockey tournaments have a bad reputation for bad behaviour but how about you don’t treat people like criminals until they actually do something bad.
- ECEmma ChoucNov 10, 20253.0L’hôtel est bien placé et le personnel est super. Mais, la propreté laisse à désirer !! Nous avions un gâteau 3D à côté du lit, un bouchon de bouteille sous le lit, des poils dans la douche…
- DMDylan MilonNov 5, 20253.0L'emplacement est bien, le personnel est très gentil par contre au niveau de la chambre ce n'est pas du tout à la hauteur de la facture, climatisation vraiment bruyante, rideau de douche sale, poils autour de l'évier. Avis personnel le petit déjeuner à volonté en supplément n'a pas beaucoup de choses à proposer. Hôtel pas à la hauteur du standing malheureusement
Frequently Asked Questions About Holiday Inn Montreal Centreville Downtown by IHG
What are the check-in and check-out times at Holiday Inn Montreal Centreville Downtown?
Check-in time is 4:00 PM, and check-out time is 11:00 AM at Holiday Inn Montreal Centreville Downtown.
Is breakfast available at the hotel?
Yes, breakfast is available at Holiday Inn Montreal Centreville Downtown.
Does the hotel offer free Wi-Fi for guests?
Yes, the hotel provides complimentary Wi-Fi in public areas.
Are pets allowed at the Holiday Inn Montreal Centreville Downtown?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevators.
What fitness and wellness facilities are available at the hotel?
The hotel features a free fitness center with equipment such as ellipticals, free weights, and treadmills, as well as an indoor pool, spa, and hot tub.
Does Holiday Inn Montreal Centreville Downtown have enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, offers additional sanitation in food areas, enhanced cleaning for guest rooms and common areas, and contactless check-in/check-out.
Are there meeting and business facilities available at the hotel?
Yes, the hotel has 16 meeting rooms with over 14,000 sq ft of flexible space and a business center.
What nearby places can guests visit for dining around the hotel?
Guests can enjoy dining at nearby restaurants such as Chez Chine, Beijing Restaurant, Maison Guang Zhou, M. Poisson, Restaurant Ruby Rouge, and Sammi & Soupe Dumpling, all offering diverse Asian cuisines.
How can guests access public transit near the Holiday Inn Montreal Centreville Downtown?
The hotel is conveniently located near Place d'Armes subway station, making it easy for guests to travel around Montreal.