Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The best of two worlds...Western comfort with a touch of the Orient.
When you're looking for the ideal hotel downtown Montreal, choose the Holiday Inn Montreal Centre-ville Downtown, which is a landmark offering easy access to historic, cultural and shopping attractions in the city.
Corporate guests appreciate our location because our hotel is across the street from the Palais des Congres-Convention Centre and Place d'Armes subway station, nearby businesses and 20 minutes from the airport. The hotel features a newly upgraded complimentary fiber-optic high-speed wireless Internet access and 16 meeting rooms with over 14,000 sq ft of flexible space.
Guests traveling to Montreal love our hotel's location next to Chinatown and 1 block from Old Montreal's attractions and shops. Enjoy countless things to do in Montreal.
Few Montreal hotels offer the deluxe amenities and fine dining you'll find here. Our restaurant, Chez Chine, is reputed for its excellent Asian and Continental cuisine. With an enviable location, superb service and an outstanding multilingual staff, there is no better downtown Montreal hotel than ours.
Hotel License number: 603536
Location
Holiday Inn Montreal Centreville Downtown by IHG
999 Rue Saint-Urbain, Montreal, QC
H2Z 0B4, Canada
Hours
Reviews
4.1
2,397 reviews
5 stars
1,021
4 stars
844
3 stars
313
2 stars
95
1 star
124
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near downtown and Chinatown, making it convenient for sightseeing.
Staff Service
Many reviews highlight the friendly and helpful staff, with specific mentions of individuals who provided exceptional service.
Cleanliness Issues
Several guests reported cleanliness problems in rooms, including bugs and unclean bathrooms, which detracted from their overall experience.
Aging Facilities
The hotel shows signs of aging, with outdated rooms and maintenance issues, such as broken elevators and noisy air conditioning.
Security Concerns
Some guests expressed discomfort with hotel security practices, particularly during group stays, feeling harassed rather than welcomed.
- IPIndah Patricia5 days ago1.0Hidden parking fee , elevator was not working properly and only the receptionist area has good lighting. The rest of the area was very poor .
- SSS. SummersJan 2, 20264.0Cool spot, I like the restaurant and koi pond. The fish look happy. I will say when I got into my room it hadn't been vacuumed. Staff were really nice.
- YLYuan LIUDec 30, 20254.0Holiday Inn Centre-Ville is conveniently located in the back of Montreal's Chinatown, minutes' walk to downtown and steps from Place d'Armes metro station. My room is not very big, but is well maintained, clean and comfortable. It also has a wonderful view toward the world-famous Notre-Dame Basilica which is one block away. The staff is very courtious and quick to answer to our needs. My room doesn't have a walk-in cloths cabinet, not exactly good for winter travel. Interestingly, the TV is not a "smart" TV - not that it matters. The real drawback of this hotel is mediocre sound isolation. Not that the room is noisy. But when the next door talks loudly, you hear a faint rumble. Some of onsite third party facilities could use better maintenance. The ATM at street level was dysfunctional throughout our stay. The laundry room has a poster telling users to use an app and pay by credit card. But the machines are not even connected. This Holiday Inn always features its mini indoor Chinese garden in posters. But Chinatown is its real attraction. While you are in Chinatown, be sure to check out dragon's beard candy that you cannot find anywhere else in the continent. Next to a metro station is another real advantage. If you don't have to, do not bring or rent car. Montreal downtown is pedestrian friendly, not to say the underground city. To go out, metro and other public transportation are extremely convenient and comfortable. Why pay for the high parking fees? (If you are willing to download Bixi app, cycling is another very good option. It has a very dense station network.) In our week-long stay, we only rented car once for day-use to get to some hard to reach corners such as la Maison Rose (Pink House).
- SHSamantha HicksDec 27, 20255.0The hosts were friendly and kind. The interior was magnificent with fish pools and bridges. The breakfast was delicious and the location was in a prime spot for great local restaurants.😃
- JWJ WDec 22, 20251.0BUG BITES during stay! I stayed here for two nights and unfortunately experienced bug bites during my stay. Follow-up was slow and inconsistent, and the hotel relied on a post checkout inspection to deny responsibility. Very disappointing handling for a major brand. If you’re particularly sensitive to hygiene or health related issues, you may want to think twice before choosing this property. I personally wouldn’t risk taking anything unwanted away from a stay like this.
Frequently Asked Questions About Holiday Inn Montreal Centreville Downtown by IHG
What are the check-in and check-out times at Holiday Inn Montreal Centreville Downtown?
Check-in time is 4:00 PM, and check-out time is 11:00 AM at Holiday Inn Montreal Centreville Downtown.
Is breakfast available at the hotel?
Yes, breakfast is available at Holiday Inn Montreal Centreville Downtown.
Does the hotel offer free Wi-Fi for guests?
Yes, the hotel provides complimentary Wi-Fi in public areas.
Are pets allowed at the Holiday Inn Montreal Centreville Downtown?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevators.
What fitness and wellness facilities are available at the hotel?
The hotel features a free fitness center with equipment such as ellipticals, free weights, and treadmills, as well as an indoor pool, spa, and hot tub.
Does Holiday Inn Montreal Centreville Downtown have enhanced cleaning and safety measures?
Yes, the hotel uses commercial-grade disinfectants, offers additional sanitation in food areas, enhanced cleaning for guest rooms and common areas, and contactless check-in/check-out.
Are there meeting and business facilities available at the hotel?
Yes, the hotel has 16 meeting rooms with over 14,000 sq ft of flexible space and a business center.
What nearby places can guests visit for dining around the hotel?
Guests can enjoy dining at nearby restaurants such as Chez Chine, Beijing Restaurant, Maison Guang Zhou, M. Poisson, Restaurant Ruby Rouge, and Sammi & Soupe Dumpling, all offering diverse Asian cuisines.
How can guests access public transit near the Holiday Inn Montreal Centreville Downtown?
The hotel is conveniently located near Place d'Armes subway station, making it easy for guests to travel around Montreal.