Our hotel is just half a kilometer from the Montreal Convention Center in the heart of downtown. We are surrounded by restaurants, government offices, museums, theaters, and historic attractions. Subway and bus stations are within three blocks, and we are just off A-720. Our rooftop terrace and expansive meeting spaces are ideal for Montreal events.
The hotel is conveniently located near Old Montreal and Chinatown, making it easy for guests to explore the area.
Cleanliness
There are consistent complaints about cleanliness, with reports of dirty rooms and inadequate housekeeping services.
Breakfast
The breakfast buffet is generally well-received, but often overcrowded and poorly managed, leading to long waits and shortages of food and utensils.
Staff Service
While some staff members received praise for their friendliness and helpfulness, there were numerous reports of poor customer service and unprofessional behavior.
Safety Concerns
Guests expressed discomfort regarding the hotel's proximity to a homeless shelter, with reports of feeling unsafe in the surrounding area.
RR
Ryan
5 days ago
3.0
The drain in the tub backed up. Other than that it was decent, not great.
MS
Maya Savova
Nov 17, 2025
5.0
Amazing customer service, only the breakfast is the same every day.
YV
Yann V
Nov 12, 2025
5.0
Had a wonderful stay at this property.
Ideal location steps away from old Montreal and ste Catherine main street.
Check in staff was friendly and efficient.
Rooms are in excellent condition and spacious. Underground parking with in and out privileges is a great option.
SB
Simon Bradley
Oct 28, 2025
5.0
Great location for walking around. Secure parking at a good rate. Friendly reception staff, great breakfast. Good sized room with super comfortable bed.
Frequently Asked Questions About Hampton Inn by Hilton Montreal Downtown
What accessibility features does Hampton Inn by Hilton Montreal Downtown offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast included with a stay at Hampton Inn by Hilton Montreal Downtown?
Yes, the hotel offers free buffet breakfast to its guests.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What fitness facilities are available at Hampton Inn by Hilton Montreal Downtown?
The hotel features a free fitness center equipped with elliptical machines and treadmills.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
What eco-friendly practices does the hotel follow?
The hotel holds ISO14001 and ISO50001 certifications, uses eco-friendly toiletries, compostable food containers, energy-efficient lighting, and has programs for linen reuse and water-saving toilets.
Is parking available for guests at Hampton Inn by Hilton Montreal Downtown?
Yes, the hotel provides self-parking and accessible parking options for guests.
What nearby public transportation options can help guests reach the hotel?
Subway and bus stations are within three blocks of the hotel, making it easy for guests to access public transit.
What nearby dining options are available near the hotel?
Guests can enjoy a variety of nearby restaurants such as Tiramisu (Italian), Terrasse Carla (restaurant, bar, pub), Le Lotus Bleu (Chinese and Asian), Pho Bang New York (Vietnamese), and Sumo Ramen (Japanese).
Are there any nearby cultural or historical landmarks guests can visit?
Yes, guests can visit the Gate of China Town and explore local museums and theaters surrounding the hotel in downtown Montreal.
What nearby shopping options are available for guests?
Nearby shopping includes Uniprix Clinique Tu Quan Ta (pharmacy and beauty supplies), Tian Hua Collections (bookstore and comic books), Swatow Plaza (shopping center), and G & D Supermarket.