Location
The hotel is conveniently located near Old Montreal and Chinatown, making it easy for guests to explore the area.
Cleanliness
There were multiple complaints about the cleanliness of the rooms and bathrooms, with reports of dirty floors and unclean bedding.
Service Issues
Guests reported inconsistent service, including delays in room readiness, poor housekeeping, and unresponsive staff.
Breakfast Experience
The breakfast buffet received mixed reviews, with some praising the variety while others noted it was often crowded and poorly managed.
Safety Concerns
Several reviews highlighted safety issues related to the hotel's proximity to a homeless shelter, making some guests feel uncomfortable.