Embassy Suites by Hilton Montreal

4.1
2451 reviews

About

HotelEmbassy Suites
The Embassy Suites Montreal hotel is centrally located at the cornerstone of Old Montreal and the Downtown core and within walking distance from the Financial District, the Port of Montreal, shops, restaurants, museums, exciting nightlife and events for the whole family. Experience the "Joie de Vivre" that Montreal is renowned for at the Embassy Suites Montreal hotel. The Embassy Suites Montreal hotel features 210 spacious suites each equipped with work desk, three telephones including one cordless, voicemail and data port. A hospitality centre in each room includes a microwave, refrigerator and coffee maker. Iron, ironing board and hair dryers are standards in all suites. Most bathrooms feature an oversized whirlpool bath and separate shower. Everything for a reason.™

Location

Embassy Suites by Hilton Montreal
208 Saint Antoine Ouest, Montreal, QC
H2Y 0A6, Canada

Hours

Reviews

4.1
2,451 reviews
5 stars
1,207
4 stars
717
3 stars
237
2 stars
131
1 star
159

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, close to major attractions like Old Montreal and Notre-Dame Basilica.

Service

Many guests highlighted the friendly and accommodating staff, with specific mentions of helpful individuals at the front desk and bar.

Room Quality

While some rooms are spacious and clean, several reviews noted that many rooms are dated and in need of renovations.

Breakfast and Amenities

The complimentary breakfast and happy hour drinks received positive feedback, though some guests mentioned issues with food quality and service during busy times.

Maintenance Issues

Several reviews pointed out maintenance problems, including broken amenities, cleanliness concerns, and noise from ongoing renovations.
  • LC
    Laura Cardy
    2 days ago
    5.0
    I couldn't say enough good things about this hotel. Our family of 4 stayed for 8 days over Christmas. The room size was good and didn't feel crowded for the four of us. The pull out couch was easy to put out and put away which was appreciated. The included drinks and breakfast was a nice touch and meant we could stay cosy in the hotel when we didn't want to venture outside. There was also enough variety in the breakfast that meant we didn't get sick of it. The location was great, an easy walk or metro to everything we needed. Once you cross the road, you can get to most places inside. The staff were friendly and helpful throughout our stay, especially at breakfast and concierge. There were renovations ongoing, but it didn't impact our stay at all. We will stay here again when we're back in Montreal.
  • CM
    Christine Manouk
    6 days ago
    5.0
    very impressed with this hotel. I come to Montreal often for work and usually stay in different hotels for two or three nights, and this one really stands out. The room is huge even though it’s a single. It’s very comfortable and beautifully set up, with a full kitchen, a living room space, and a very spacious bathroom. I’m really enjoying staying in the room right now, it truly feels more like a small apartment than a typical hotel room. The hotel itself feels lively and welcoming. I checked in after work around 6 or 7 p.m. and it’s busy in a good way. The atmosphere is great and the reception staff are very kind and welcoming. I also just had dinner at the restaurant and the server is so sweet. Overall, I’m having a great experience and I would definitely choose to stay here again the next time I’m in Montreal for work.
  • AJ
    Amardeep Joshi
    Jan 5, 2026
    2.0
    I recently stayed at the Embassy Suites by Hilton in Montreal, and unfortunately the experience was far below what I expected from a Hilton property. The room itself was a good size and the sofa bed looked brand new, but that’s where the positives ended. Cold air was coming through the cracks in the window, and when I reported it, the hotel sent a maintenance person who tried to “fix” it by nailing few screws in the wall to push and close the window gap. Unsurprisingly, that didn’t solve anything. For all three nights of our stay, the room temperature stayed stuck at 21°C, and the floor near the window was so cold that we couldn’t even walk on it with socks. With the outside temperature at –12°C, we had to request three extra blankets and cover the window with pillow/blanket just to get through the night. It was genuinely uncomfortable and not what you expect when paying for a hotel stay in winter. On top of that, the hotel has only two elevators, and one of them was out of service for our entire three‑day stay. It took an extremely long time just to get down for breakfast or the evening happy hour. We even tried taking the stairs, but they lead directly outside, so that wasn’t a practical option in freezing weather. I raised all of these issues both during the stay and again at checkout, but the only response I received was a generic “Sorry, we apologize for the inconvenience.” No real solution, no compensation, no sense of urgency. Very disappointing experience overall. I hope the hotel takes this feedback seriously and addresses the heating, insulation, and elevator issues, because this stay was nowhere near Hilton standards.
  • AE
    Amr Ellaithy
    Jan 3, 2026
    4.0
    This hotel is greatly located close by to the old port. The rooms are spacious and well equipped. We booked a suite that came with one bedroom, living, kitchen (fridge, dishwasher, microwave). The hotel hours a happy hour 5-7 pm (drinks and snacks) and a breakfast (eggs, bacon, potatoes, cereals, omelet station). The front desk team was obviously not friendly. Maybe because the hotel was busy
  • FA
    Fernanda Arenásio
    Dec 27, 2025
    5.0
    O hotel é simplesmente incrível e extremamente bem localizado. Conseguimos conhecer muitos pontos de Montréal a pé. Ele fica praticamente ao lado da Catedral de Notre-Dame e conta com bastante comércio, restaurantes e serviços nas proximidades, o que facilita muito a estadia. O restaurante do hotel é excelente, com ótima qualidade, e todos os funcionários foram sempre muito atenciosos, educados e prestativos. O quarto é incrivelmente espaçoso, confortável e bonito; o único detalhe é que achei a temperatura um pouco fria, mas nada que comprometa a experiência. Um dos grandes destaques da estadia foram os drinks gratuitos oferecidos diariamente pelo hotel: dois vouchers por pessoa durante a estadia, o que fez toda a diferença e tornou a experiência ainda mais especial. O café da manhã também é muito bom, variado e saboroso. Foi tudo perfeito! Com certeza me hospedaria novamente se voltasse a Montréal. ⭐⭐⭐⭐⭐

Frequently Asked Questions About Embassy Suites by Hilton Montreal

What accessibility features does Embassy Suites by Hilton Montreal offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included with a stay at Embassy Suites by Hilton Montreal?

Yes, free breakfast is available to all guests staying at the hotel.