Best Western Ville-Marie Montreal Hotel & Suites

3.9
1653 reviews

About

HotelBest Western
Located in Montreal,QC, the Best Western Ville-Marie Montreal Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Ville-Marie Montreal Hotel & Suites
3407 Peel St, Montreal, QC
H3A 1W7, Canada

Hours

Reviews

3.9
1,653 reviews
5 stars
627
4 stars
601
3 stars
214
2 stars
71
1 star
140

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, close to downtown attractions, restaurants, and public transport.

Staff Service

Many reviews highlight the friendly and helpful nature of the staff, contributing positively to the overall experience.

Room Quality

Feedback is mixed regarding room quality; while some rooms are clean and spacious, others are noted as old, noisy, or in need of maintenance.

Cleanliness Issues

Several guests reported cleanliness problems, including hair in bathrooms and concerns about overall hygiene.

Noise Levels

Guests frequently mentioned noise disturbances from adjacent rooms and outside, impacting their comfort during the stay.
  • HA
    Habib Ahmadi
    3 days ago
    1.0
    Très déçu de voir un hôtel comme, ça pu déjà la cigarette et la réception nous a pas remboursé notre dépôt car il nous a accusé que nous avons fumé dans la salle de bain c’était une mauvaise expérience que j’ai eu dans cette hôtel , je retourne jamais à cette endroit.
  • DH
    David Howson
    4 days ago
    5.0
    From being greeted by Romy at the front desk to Peter remembering past conversations I couldn't have been more impressed with the staff and the hotel. It was clean, well priced and walking distance to restaurants and events like the Bell Centre. You sincerely can't go wrong with the hotel and location if you are visiting Montreal. I look forward to my next opportunity to take in a Hab's game and catch up with the staff again.
  • MS
    Monika Singh
    Dec 17, 2025
    5.0
    Very nice place
  • KK
    Kashish
    Dec 7, 2025
    5.0
    The location is nice, there is a bunch of bars and restaurants in the area. There is also street parking in front of the hotel, so that made our stay comfortable. The front desk staff was nice, check in and check out was easy and hassle free.
  • MM
    Mark Morden
    Nov 25, 2025
    2.0
    This place was pretty bad. We made a list of the things that we didn't like, and I included some photos: -The curtains in our room didnt fully close by design (you heard me right, they're not broken, they just have a huge gap in the middle of the tracks so I hope you like sunlight in the morning). -Upon our arrival, the front desk staff member said he "could tell by the way we were dressed that we would not need valet parking", and that it was full anyway. I don't know what that's supposed to mean or why it was necessary to say that (especially since we were just wearing jeans and sweaters). -One of the two front doors is broken -They put us on the 19th floor which meant that we could only use two of the three elevators. One of those two elevators was broken which meant we were using the back elevator with the cleaners and other staff members. -I asked the front desk where I can get some filtered water. They told me to go to the gym. I go to the gym. It's closed. I go back down to the front desk. They didn't know what time the gym closed and don't have any other places to get water unless you go to the vending machines or the bar. Nice.

Frequently Asked Questions About Best Western Ville-Marie Montreal Hotel & Suites

Where is Best Western Ville-Marie Montreal Hotel & Suites located?

It is located at 3407 Peel St, Montreal, QC, H3A 1W7, Canada.

Is free Wi-Fi available at the Best Western Ville-Marie Montreal Hotel & Suites?

Yes, the hotel provides free Wi-Fi access for guests.