Located in Montreal,QC, the Best Western Ville-Marie Montreal Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
The hotel is praised for its excellent location, being close to downtown attractions, restaurants, and public transport.
Staff Service
Many reviews highlight the friendly and helpful nature of the staff, contributing positively to the overall experience.
Room Quality
Feedback is mixed regarding room quality; while some rooms are clean and spacious, others are noted as outdated or noisy.
Noise Issues
Several guests reported significant noise disturbances from adjacent rooms and plumbing, impacting their comfort.
Cleaning Standards
There are concerns about cleanliness, with some guests reporting unclean items in their rooms and issues with maintenance.
MN
MUMBI NDUNGU
1 day ago
1.0
Stay at you own risk, my friends and I stayed here during the summer. The room we stayed at had a bedbug infestation. It was terrible that my friend had huge bedbug bites that needed treatment.
CL
Claudie Larochelle
Nov 14, 2025
3.0
Bruyant ( intérieur et extérieur). Pas rénové depuis longtemps. Tapis dans la chambre et balayeuse non utilisé récemment. Impossible d'ajuster température de la chambre. Alarme incendie déclenché par un surplus de fumée du restaurant.
LC
Leo and Davern Cook
Nov 11, 2025
5.0
Travelled along with my daughter for a year of study at McGill.
Hotel stay was perfect as it was in close proximity to everything we needed.
We also encouraged visiting friends to stay at hotel as well.
RB
Rachael B
Nov 4, 2025
5.0
Really fantastic experience! the room was lovely, the location was perfect and the service was really quick, efficient and helpful! We only stayed for the weekend but it was so wonderful, and I'd love to stay again :)
OP
Olivier Paiement
Nov 4, 2025
2.0
Besoins d'amour, calorifère qui a fait la guerre et défectueux à mon arrivé j'ai gelé la première nuit
Il m'avait dit que j'aurais un vue si je prenais une chambre avec un lit king, c'est complètement faux j'ai eu une minuscule fenêtre sale qu'on voit juste un building l'autre côté