Certified by Holiday Inn Laval - Montreal by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Guests love Holiday Inn Laval Montreal for its authentic service and central location.Ideally located less than 25 minutes from Downtown Montreal, YUL Montreal-Trudeau International Airport, and from the gateway to the magnificent Laurentians, the Holiday Inn® Laval Montreal is in the heart of downtown Laval, off of the Highway A-15 & A-440, within walking distance to Laval’s largest shopping center, the Carrefour Laval, with close proximity to the many year round outdoor activities & attractions the region has to offer. Our services and accommodations are designed to meet all of your needs, with both comfort and convenience in mind, making the Holiday Inn® Laval Montreal THE perfect place for business and leisure travellers.
Location
Certified by Holiday Inn Laval - Montreal by IHG • Mar 01, 2026
Certified by Holiday Inn Laval - Montreal by IHG • Mar 01, 2026
Reviews
4.0
1,309 reviews
5 stars
517
4 stars
478
3 stars
183
2 stars
66
1 star
65
What are people saying?
AI-generated from recent customer reviews
Renovation Issues
Numerous guests reported significant disturbances due to ongoing renovations, including loud construction noise starting as early as 5 AM, which made it difficult to sleep.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness, including unclean bathrooms and rooms, with some guests expressing concerns about hygiene standards.
Service Quality
While some guests praised the friendly and accommodating staff, others reported poor service experiences, including issues with booking and communication.
Amenities Discrepancies
Guests were disappointed by the lack of advertised amenities, such as a functioning pool and complimentary breakfast, which were not available during their stay.
Room Condition
Many reviews noted that the rooms were outdated and in need of renovation, with some guests mentioning uncomfortable furnishings and poor air quality.
CM
C M
Feb 23, 2026
2.0
They are renovating and had crew doing construction at 5am… ridiculous. Also overpriced compared to other holiday inns and no complimentary breakfast.
CK
Coco Frutti Kingston
Feb 21, 2026
1.0
I checked in at approximately 10:00 PM and was assigned Room 601. Upon entering the room, I discovered there was a connecting door to Room 615, which was actively under construction and renovation. Additionally, Room 701 upstairs was also undergoing construction.
Starting at approximately 6:00 AM, loud drilling, hammering, and floor work began directly beside and above my room. The noise was extreme and continuous, making sleep completely impossible. As a result, I developed a severe headache and was forced to leave the hotel early, as the conditions were unlivable.
In addition to the noise, there was a strong and unpleasant odor coming from the construction room next to mine, which entered my room through the connecting door. This created an unhealthy and unacceptable environment for a paying guest.
I want to be very clear:
I stayed in the room for only 8 hours (10:00 PM to 6:00 AM)
I was never informed that construction would be occurring next to or above my room
I have video and photographic evidence fully documenting the noise, construction, and conditions
While the hotel offered a 50% discount, this is not an adequate resolution given the circumstances. I paid for a quiet, clean, and comfortable stay and received none of those. Being placed beside active construction—especially with a connecting door—shows a serious lack of judgment and guest care.
I am therefore requesting a FULL REFUND for this stay.
This experience has left me extremely disappointed, particularly as a loyal IHG customer who consistently chooses Holiday Inn properties. I expect this matter to be taken seriously and resolved promptly.
RR
Reymigio
Feb 19, 2026
1.0
Travaux de rénovation du bâtiment à 7 heures du matin devant ma fenêtre
MD
Michael Donovan
Feb 11, 2026
5.0
Great hotel 🏨. Excellent location. Would definitely recommend this place. Will return.
AA
AYMAN
Jan 24, 2026
3.0
The room itself is good and clean, which is appreciated. However, the view was very bad because the windows were covered. The service was also not good and needs improvement. Overall, cleanliness is a strong point, but better service and a proper view would make the stay much better.
Frequently Asked Questions About Holiday Inn Laval - Montreal by IHG
What are the check-in and check-out times at Holiday Inn Laval - Montreal?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Holiday Inn Laval - Montreal offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Laval - Montreal?
Dogs are allowed, but cats and other pets are not permitted.
Is breakfast included or available at the hotel?
Breakfast is available at the hotel.
Does the hotel provide facilities for business travelers?
Yes, the hotel has a business center and multiple meeting rooms available.
Is Holiday Inn Laval - Montreal accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and an elevator.
What health and safety measures are in place at Holiday Inn Laval - Montreal?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, contactless check-in and check-out, and provides sanitizer.
Are there any electric vehicle charging stations at the hotel?
Yes, an electric charging station is available at the property.
What nearby shopping options are available to guests at Holiday Inn Laval - Montreal?
Guests can visit the large Carrefour Laval shopping center nearby, which includes stores like Liquidation Manteaux Duvet/ Montréal and GUESS for clothing, as well as Jeff de Bruges for chocolates and ice cream.
What public transit options are near Holiday Inn Laval - Montreal?
The hotel is close to Terminus Le Carrefour, a major bus station in Laval, making it easy for guests to access local public transportation.
Are there dining options near Holiday Inn Laval - Montreal?
Yes, several restaurants are nearby including Chez Lionel, La Cage Aux Sports gastropub, and La Grigliata, offering a variety of dining experiences within walking distance.
Brand Certified Facts from Holiday Inn Laval - Montreal by IHG
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