Business Details
About
HotelHilton
Recognized as the most environmental friendly hotel in the region of Laval, the Hilton Montreal/Laval hotel is ideally located in the heart of Laval, only 3 kilometers from Montreal's subway and 18.5 kilometers from the international Pierre-Elliott-Tudeau airport. Just few steps away, you will experience amazing shopping, enjoy the latest movies and discover a great variety of restaurants, as well as many local attractions, such as: La Ronde Six flags, Cosmodome, Carrefour Laval, Centre de la nature, Stations de ski, Funtropolis, Centropolis, Parc de la, Riviere-des-Milles-Iles, Golf St-Raphael, SkyVenture.
At our hotel, take advantage of one of our numerous packages.
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Location
Hours
Reviews
4.3
1,406 reviews
5 stars
835
4 stars
370
3 stars
100
2 stars
40
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Service
While many guests praised the friendly and helpful staff, there were notable complaints about rude behavior and poor customer service experiences.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty rooms and poorly maintained facilities, although some guests found the hotel to be clean overall.
Facilities and Amenities
Guests appreciated the comfortable rooms and good dining options, but many expressed disappointment with ongoing renovations and the state of certain amenities like the pool and fitness center.
Value for Money
Many customers felt that the hotel was overpriced for the quality of service and amenities provided, with some citing better alternatives in the area.
Location
The hotel is well-located near shopping and dining options, which was frequently mentioned as a positive aspect of the stay.
- ALAlex Lopez1 day ago5.0Great location for business travel. Restaurant is very good. Rooms are new and comfortable
- DBDidier BeduJan 4, 20265.0Nombreux séjours depuis 4 ans, importantes rénovations cette année, chambres et parties communes très confortables, personnel très agréable.
- YLYi LuoDec 30, 20253.0Very strong smell of newly painted walls in the corridor AND in the rooms.
- MSMajed SalamehDec 17, 20251.0My wife and I arrived around noon, and the receptionist asked us to wait until 3:00 p.m. She told us to wait in the restaurant area. A few minutes later, another receptionist assisted us and gave us a room right away. The swimming area is dangerous and unsafe because it is very slippery. The hot tub smells terrible—like fish. I do not recommend this hotel.
- TTTomDec 11, 20253.0I’m one for tight fitting sheets that stay on the bed at night. The bedsheets are loosely draped and not tight which makes for a jumbled sleep. The hotel is under construction, so it’s kind of a mess at the moment. The executive lounge doesn’t exist due to the construction, but they still offer Diamond member benefits in terms of warm and cold snacks in the dining area and free sodas. The basement floor is solely dedicated to the fitness center, pool, and hot tub which is nice. No having to walk through areas where other people are other than the elevators back to your floor. The breakfast options are fair to good. Much better than U.S. options. Getting service is another story. There’s a sign at the entrance asking to wait for a table, but it takes asking to get help. Otherwise, you’ll wait and watch servers walk by as they just look at you standing there. I learned on the last day, that Diamond members have a seating area different than the regular dining area, but it’s non-service area and you have to do it all. When I asked if I could just sit in the service area, I was told no because they have limited seating.
Frequently Asked Questions About Hilton Montreal/Laval
What accessibility features does Hilton Montreal/Laval offer?
The hotel provides accessible parking and elevators to accommodate guests with mobility needs.
What are the check-in and check-out times at Hilton Montreal/Laval?
Check-in time is at 15:00, and check-out time is at 12:00.
Does Hilton Montreal/Laval offer free Wi-Fi to its guests?
Yes, the hotel offers Wi-Fi in public areas and has public internet terminals available.
Are there dining options available at Hilton Montreal/Laval?
Yes, Hilton Montreal/Laval has two restaurants, including options for vegetarian and vegan meals, as well as a bar.
What wellness and recreational facilities can I enjoy at Hilton Montreal/Laval?
Guests can enjoy a fitness center free of charge, an indoor pool, and a hot tub at the hotel.
Is parking available at Hilton Montreal/Laval and is it free?
Yes, self-parking is available and it is free for guests.
Does Hilton Montreal/Laval have eco-friendly certifications or sustainability programs?
Yes, the hotel holds ISO14001, ISO50001, Green Key, and Hilton LightStay certifications along with recycling and energy conservation programs.
What nearby restaurants can guests visit near Hilton Montreal/Laval?
Guests can explore nearby restaurants such as La Grigliata, Le Quartz Lounge, Torii Sushi Bar, La Fonderie, and Gon Bui Restaurant Bar, offering a variety of dining options including French, Japanese, fondue, and Chinese cuisines.
Are there entertainment or shopping attractions close to Hilton Montreal/Laval?
Yes, nearby attractions include Carrefour Laval shopping center, Centropolis entertainment complex, and movie theaters, which guests can easily visit before or after their stay.
How can guests access public transportation to get to Hilton Montreal/Laval?
The hotel is located only 3 kilometers from Montreal's subway system, making it convenient for guests to use public transit to reach the hotel.