Brand Certified
Best Western Laval-Montreal
4.0(1340 reviews)
Certified by Best Western Laval-Montreal • Mar 01, 2026
Business Details
3655 Autoroute Des Laurentides, Laval, QC
H7L 3H7, Canada
Certified by Best Western Laval-Montreal • Mar 01, 2026
(450) 681-9000
Certified by Best Western Laval-Montreal • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Laval-Montreal • Mar 01, 2026
About
Certified by Best Western Laval-Montreal • Mar 01, 2026
HotelBest Western
Located in Laval,QC, the Best Western Laval-Montreal is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Laval-Montreal • Mar 01, 2026
Hours
Certified by Best Western Laval-Montreal • Mar 01, 2026
Reviews
4.0
1,340 reviews
5 stars
573
4 stars
442
3 stars
161
2 stars
57
1 star
107
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests praised the cleanliness of the hotel, others reported issues with dirty rooms and bathrooms, including hair in the bathtub and unclean furniture.
Service Quality
Customer service experiences varied widely; some guests highlighted friendly and accommodating staff, while others reported rude and unhelpful interactions, particularly regarding complaints.
Safety Concerns
Multiple reviews raised serious safety issues, including car thefts from the parking lot and inadequate security measures, leading to a lack of trust in the hotel's ability to protect guests.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking in taste and freshness.
Room Comfort
Guests had mixed feelings about room comfort, with some noting issues like uncomfortable beds, poor sound insulation, and odd room layouts.
- KLKevin Lemelin4 days ago5.0Merveilleux!!! Très belle chambre! Très propre!
- MRMarie christine RouleauJan 13, 20261.0Chambre et déjeuner impeccables. Par contre, à éviter pour les groupes depuis l’arrivée du nouveau directeur. C’est le jour et la nuit comparativement à l’ancienne directrice. Il ouvre parfois une section habituellement fermée, mais reste là à nous surveiller constamment. Puis, sans avertissement, il crie et ferme la section en exigeant que nous quittions immédiatement. Ayant séjourné ici avec une équipe sportive auparavant, le service était alors beaucoup plus professionnel et respectueux.
- PGPatricia GaudreaultJan 12, 20261.0Le gérant très impoli et hystérique qui nous accuse de fraude car nous avons un courriel avec son nom qu’il ne se souvient pas avoir envoyé! Avons eu recours à la police pour le calmer
- KTKathryn ThibaultJan 3, 20265.0Très bon service et très acceuillant
- DGDavid GagnéDec 27, 20254.0Hotel que je qualifie de correct pour dormir. Petite piscine qui nous a semblé + ou - bien entretenue mais correct pour la baignade. Les déjeuner sont bons. Ça fait le tour des activités disponibles. Bref, fait la job sans plus. Chambre Correct, fenêtre mal isolée mais chauffage disponible, salle de bain usée mais quand même propre. Pourrais être moins dispendieux selon moi mais...... Correct
Frequently Asked Questions About Best Western Laval-Montreal
Where is Best Western Laval-Montreal located?
The hotel is located at 3655 Autoroute Des Laurentides, Laval, QC, H7L 3H7, Canada.
What are the operating hours of Best Western Laval-Montreal?
Best Western Laval-Montreal is open 24 hours every day of the week.
Does Best Western Laval-Montreal offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available for all guests at Best Western Laval-Montreal.
What kind of internet access does Best Western Laval-Montreal provide?
Best Western Laval-Montreal provides free internet access both in guest rooms and the business center.
What promotion is currently offered by Best Western Laval-Montreal?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
How does Best Western Laval-Montreal ensure guest satisfaction?
The hotel prioritizes cleanliness, value, and superior customer service to meet and exceed guest expectations.
Which hotel near Best Western Laval-Montreal offers resort and auditorium facilities?
Hôtel Chateauneuf Laval is a nearby hotel that offers resort and auditorium facilities.
How can guests visiting Best Western Laval-Montreal enjoy nearby accommodations?
Guests can consider staying at Hôtel Chateauneuf Laval nearby, which also offers resort amenities and an auditorium.
What nearby points of interest can guests visit before or after their stay at Best Western Laval-Montreal?
Guests can explore Hôtel Chateauneuf Laval nearby, known for its resort environment and event spaces, enhancing the travel experience.
How can guests contact Best Western Laval-Montreal?
Guests can contact the hotel via phone at +1 450-681-9000 or by fax at +1 450-681-2501.
Brand Certified Facts from Best Western Laval-Montreal
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