Business Details
About
HotelBest Western
Located in Laval,QC, the Best Western Laval-Montreal is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
1,337 reviews
5 stars
573
4 stars
441
3 stars
160
2 stars
57
1 star
106
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests praised the cleanliness of the hotel, others reported issues such as unclean rooms and bathrooms, including dust and hair in the tub.
Service Quality
Customer service experiences varied widely; some guests highlighted friendly and accommodating staff, while others reported rude or unhelpful interactions.
Safety Concerns
Multiple reviews mentioned serious safety issues, including car thefts from the parking lot and inadequate security measures.
Breakfast Quality
The breakfast received mixed reviews, with some guests finding it satisfactory while others criticized it for being poorly managed and lacking variety.
Room Comfort
Guests expressed dissatisfaction with room comfort, citing issues like uncomfortable beds, poor sound insulation, and odd room layouts.
- KTKathryn ThibaultJan 3, 20265.0Très bon service et très acceuillant
- DGDavid GagnéDec 27, 20254.0Hotel que je qualifie de correct pour dormir. Petite piscine qui nous a semblé + ou - bien entretenue mais correct pour la baignade. Les déjeuner sont bons. Ça fait le tour des activités disponibles. Bref, fait la job sans plus. Chambre Correct, fenêtre mal isolée mais chauffage disponible, salle de bain usée mais quand même propre. Pourrais être moins dispendieux selon moi mais...... Correct
- NNNatDec 2, 20253.0My stay at this hotel was extremely disappointing. The room was not properly cleaned, with dust on the furniture and stains on the bedsheets. The bathroom smelled bad and the water pressure was terrible. The walls were so thin that I could hear noise from the hallway and other rooms all night, making it impossible to sleep. The photos online were completely misleading compared to what we actually got. Even the basic amenities were poorly maintained, and the staff seemed uninterested in helping when we reported the issues. For the price we paid, the overall experience was unacceptable. I would not recommend this hotel to anyone looking for comfort or quality.
- FNFares NourNov 15, 20253.0Usually, i used to enjoy my journey but last time the room has strong humidity smell and the breakfast was really poor compared to before !
- DBDavid BerubeNov 9, 20251.0- Supplies are not refilled (no tissue, One pack of coffee condiments. - Bathtub had hair innthe drain and the anti slip strip at the bottom of the tub were dirty. Image of the room during my book as different than the one I received. - Toilet is is peeling and the plastic is getting into my leg. - Breakfast food at 0900am on weekend was cold (scramble eggs and sausage) At 28000 point for one night is robbery. This is not my first bad experience with this hotel, but this is my last. I wouldn't recommend to stay there
Frequently Asked Questions About Best Western Laval-Montreal
Where is Best Western Laval-Montreal located?
The hotel is located at 3655 Autoroute Des Laurentides, Laval, QC, H7L 3H7, Canada.
What are the operating hours of Best Western Laval-Montreal?
Best Western Laval-Montreal is open 24 hours every day of the week.
Does Best Western Laval-Montreal offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available for all guests at Best Western Laval-Montreal.
What kind of internet access does Best Western Laval-Montreal provide?
Best Western Laval-Montreal provides free internet access both in guest rooms and the business center.
What promotion is currently offered by Best Western Laval-Montreal?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
How does Best Western Laval-Montreal ensure guest satisfaction?
The hotel prioritizes cleanliness, value, and superior customer service to meet and exceed guest expectations.
Which hotel near Best Western Laval-Montreal offers resort and auditorium facilities?
Hôtel Chateauneuf Laval is a nearby hotel that offers resort and auditorium facilities.
How can guests visiting Best Western Laval-Montreal enjoy nearby accommodations?
Guests can consider staying at Hôtel Chateauneuf Laval nearby, which also offers resort amenities and an auditorium.
What nearby points of interest can guests visit before or after their stay at Best Western Laval-Montreal?
Guests can explore Hôtel Chateauneuf Laval nearby, known for its resort environment and event spaces, enhancing the travel experience.
How can guests contact Best Western Laval-Montreal?
Guests can contact the hotel via phone at +1 450-681-9000 or by fax at +1 450-681-2501.