Located in Laval,QC, the Best Western Laval-Montreal is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the hotel for its cleanliness and well-maintained rooms.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and accommodating service, others reported poor customer service experiences.
Breakfast Quality
The breakfast was frequently mentioned, with some guests enjoying the variety, while others found it lacking in quality and selection.
Safety Concerns
Several reviews raised serious safety issues, particularly regarding vehicle thefts from the parking lot and inadequate security measures.
Room Comfort
Guests had varied experiences with room comfort, with some noting issues like uncomfortable beds and poor room layouts.
GA
Ginger Ale
5 days ago
4.0
Good location, clean place
FN
Fares Nour
Nov 15, 2025
3.0
Usually, i used to enjoy my journey but last time the room has strong humidity smell and the breakfast was really poor compared to before !
DB
David Berube
Nov 9, 2025
1.0
- Supplies are not refilled (no tissue, One pack of coffee condiments.
- Bathtub had hair innthe drain and the anti slip strip at the bottom of the tub were dirty.
Image of the room during my book as different than the one I received.
- Toilet is is peeling and the plastic is getting into my leg.
- Breakfast food at 0900am on weekend was cold (scramble eggs and sausage)
At 28000 point for one night is robbery.
This is not my first bad experience with this hotel, but this is my last. I wouldn't recommend to stay there
JB
Julie B.Savard
Sep 21, 2025
3.0
Très propre.
Le déjeuner était triste comme une rentrée d'école.
KS
Karo st-pierre
Sep 17, 2025
5.0
Belle hôtel pour famille, piscine assez confortable (l'eau était bien temperé) et les déjeuners sont variés.