About
Hotel
At the Best Western Plus Gatineau-Ottawa Downtown you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Gatineau-Ottawa Downtown will stand out among other hotels in Gatineau,QC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Gatineau-Ottawa Downtown will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Gatineau-Ottawa Downtown
131 Rue Laurier, Gatineau, QC
J8X 3W3, Canada
Hours
Reviews
3.6
1,591 reviews
5 stars
523
4 stars
462
3 stars
269
2 stars
128
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Quality
Staff friendliness received mixed reviews, with some praising helpfulness while others reported rudeness and poor customer service.
Cleanliness Issues
Numerous complaints about room cleanliness, including dirty bathrooms, stained linens, and reports of bed bugs.
Amenities and Facilities
Guests noted a lack of basic amenities like coffee makers and microwaves in rooms, and issues with gym equipment and pool cleanliness.
Parking Difficulties
Parking was frequently mentioned as a challenge, with limited spaces and difficult access reported by several guests.
Location
The hotel’s location was generally appreciated for its proximity to downtown attractions, though some found the surrounding area less appealing.
- JTJacqueline ThibaultNov 10, 20255.0Mention spéciale à Amber qui m’a donné un excellent service ce matin à la réception. Malgré un changement de salle de conférence de dernière minute, elle m’a aidé rapidement et efficacement, ce qui va grandement m’aider dans ma réunion d’aujourd’hui. Service exceptionnel, merci beaucoup!
- SESteve EddyOct 28, 20252.0I booked the hotel mostly for its location. I’ve used Best Western’s several times but I would not stay here again unless it was the only option. There is no coffee make, kettle, microwave etc in the room although there is a fridge. The bathroom door barely closes as it hits the bathroom vanity, super poorly thought out. The website mentions nice views, well, I had a view of old rundown houses and buildings. Staff was nice, they are the only upside to this hotel.
- DDdstuOct 23, 20254.0An older Best Western hotel with fine rooms. Parking is a bit tricky as the front and the back fills up quickly during the evenings and if you come back late it will not be easy to park. Rooms are fine for the price, but the inside definitely shows its age. Perfect for short stays or if you need to get around the downtown area often.
- EWElizabeth WestOct 21, 20252.0Comfortable beds but that's about it. Gym equipment is busted, barely any parking, front desk doesn't answer the phone, gym equipment doesn't work. Overall poor quality and poorly managed
- MMMarco MeninOct 18, 20252.0Hotel al di sotto degli standard della sua fascia di prezzo. Camera ampia ma polverosa, con una brutta moquette. La mia camera in tre giorni non è stata rifatta, né gli asciugamani cambiati. Quando ho chiesto di stampare la carta di imbarco, mi è stato risposto che avevano esaurito la carta. Nel complesso un servizio scadente
Frequently Asked Questions About Best Western Plus Gatineau-Ottawa Downtown
Where is the Best Western Plus Gatineau-Ottawa Downtown located?
The hotel is located at 131 Rue Laurier, Gatineau, QC, J8X 3W3, Canada.
What are the check-in and check-out hours at the Best Western Plus Gatineau-Ottawa Downtown?
The hotel operates 24 hours a day, 7 days a week.
Does the Best Western Plus Gatineau-Ottawa Downtown offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests.
Does the Best Western Plus Gatineau-Ottawa Downtown have fitness facilities?
Yes, the hotel has an in-house fitness room to help you keep up your workout routine while on the road.
Is there a restaurant available at the Best Western Plus Gatineau-Ottawa Downtown?
Yes, the hotel features an on-site restaurant.
What amenities are included in guest rooms at the Best Western Plus Gatineau-Ottawa Downtown?
Guest rooms include a spacious work desk, free internet access, and a mini fridge ideal for drinks and snacks, especially for extended stays.
Are there any nearby cafes for guests to visit around the Best Western Plus Gatineau-Ottawa Downtown?
Yes, Cafe 131 is a nearby cafe and coffee shop where guests can enjoy meals or coffee before or after their visit.
How can guests use the nearby Cafe 131 when staying at the Best Western Plus Gatineau-Ottawa Downtown?
Guests can visit Cafe 131 for casual dining or coffee breaks, which is conveniently located near the hotel, making it easy to grab a quick bite or relax with a beverage.
Is the Best Western Plus Gatineau-Ottawa Downtown part of a recognized hotel brand?
Yes, it is part of the Best Western Plus brand, known for quality hotels and superior customer service.
Are there special offers guests can take advantage of at the Best Western Plus Gatineau-Ottawa Downtown?
Yes, guests who stay for 2 nights can receive a $50 Best Western Gift Card.