Business Details
About
HotelBest Western
Located in Drummondville,QC, the Best Western Hotel Universel Drummondville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Hotel Universel Drummondville
915 Rue Hains, Drummondville, QC
J2C 3A1, Canada
Hours
Reviews
4.1
1,892 reviews
5 stars
865
4 stars
650
3 stars
214
2 stars
76
1 star
87
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, though some noted issues with bathrooms and outdated decor.
Service
The staff received positive feedback for being friendly and accommodating, although there were some complaints about service inconsistencies.
Amenities
The pool and hot tub were highlighted as enjoyable features, but some guests expressed disappointment over the lack of complimentary breakfast and issues with noise.
Value
Several reviews mentioned that the pricing seemed high for the amenities offered, particularly the absence of breakfast and outdated room features.
- GBGilles Breton2 days ago5.0Best roadtrip stop from Rochester, NY to Quebec City. I drive up once a year from Rochester to Quebec to visit family and this hotel is in the ideal location. The front desk is always friendly and I love that there are pet-friendly rooms for my dog. There is a large, gated parking lot in the back, which is always a plus for my truck. The rooms are very clean and quiet, the beds are comfortable, and there are a lot of nice amenities like an indoor pool and hot tub. The Pacini restaurant is in the hotel: convenient and great food. They serve my favourite duck pizza. I will definitely be back next year!
- PCParlons Crime4 days ago5.0Je suis aller à cette hôtel le soir de mon mariage, très belle chambre, excellent service! Le personnel est très professionnel et à l’écoute. Je recommande:)
- SDSylvain DemersJan 5, 20261.0Ont prend la penne d'appeler et de poser des questions comme: " Est-ce qu'on peux apporter notre chien? " Réponse: "Oui". Ont réserve une chambre avec accès à la piscine. Ma mère arrive sur placeet m’appel pour me dire : "Pas le droit d'animaux dans les chambres qui on accès à la piscine!" PAS FORT LA PERSONNE QUI PREND LES RÉSERVATIONS ! Je suis rester chez moi ! Pas près de rappeler là !
- PMPatrick MainvilleJan 1, 20263.0Belle hôtel propre. Chambre a besoin de rénovation, belle piscine, le jour de mon séjour beaucoup d’enfants , pour une fin semaine détente je choisirai un autre hôtel.
- SSSimon St-CyrDec 27, 20252.0Cet hotel n'est pas accomodant pour les enfants. Pour un séjour entre adulte ça va. Une limite de 10 personnes dans la piscine, aucun enfants de moins de 18 ans sont accepté dans le spa. J'aurais bien compris quand il y a beaucoup d'adulte ou le soir, mais le matin a 8h, c'est désert.
Frequently Asked Questions About Best Western Hotel Universel Drummondville
Where is Best Western Hotel Universel Drummondville located?
The hotel is located at 915 Rue Hains, Drummondville, QC, J2C 3A1, Canada.
What are the operating hours of Best Western Hotel Universel Drummondville?
The hotel is open 24 hours a day, 7 days a week.
Does Best Western Hotel Universel Drummondville offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi access for guests.
Is there a concierge service available at Best Western Hotel Universel Drummondville?
Yes, concierge service is available to assist guests.
Does Best Western Hotel Universel Drummondville have an on-site restaurant?
Yes, the hotel has a restaurant available for guests.
What promotions does Best Western Hotel Universel Drummondville currently offer?
Stay 2 nights and receive a $50 Best Western Gift Card.
How can I contact Best Western Hotel Universel Drummondville by phone or fax?
You can call the hotel at +1 819-478-4971 or fax at +1 819-474-6604.
What nearby restaurants can guests visit near Best Western Hotel Universel Drummondville?
Guests can visit Restaurant La Verrière, a breakfast and brunch restaurant located nearby.
Are there any professional services near Best Western Hotel Universel Drummondville?
Yes, BNI Sigma Drummondville, offering professional and community services, is located near the hotel.
How can nearby places aid in my visit to Best Western Hotel Universel Drummondville?
Nearby restaurants like Restaurant La Verrière offer convenient dining options, and professional services such as BNI Sigma Drummondville provide local business connections, enhancing your stay experience.