Certified by Genetti Hotel, SureStay Collection by Best Western • May 03, 2026
HotelSureStay
At the Genetti Hotel, SureStay Collection by Best Western in Williamsport, PA, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.
Location
Certified by Genetti Hotel, SureStay Collection by Best Western • May 03, 2026
Genetti Hotel, SureStay Collection by Best Western
Certified by Genetti Hotel, SureStay Collection by Best Western • May 03, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.3
1,413 reviews
5 stars
803
4 stars
362
3 stars
131
2 stars
51
1 star
66
TN
Theresa Neurohr
6 days ago
5.0
The food was so delicious I ordered shrimp and cheesy grits and it was the best I've ever had
RR
Rich R
Apr 12, 2026
1.0
Most unsafe , nasty hotel I’ve ever seen . No stair exit only elevators. No fire exit plans posted anywhere. Mold sputtering from ac unit. I feel sick after staying here
HH
Harleigh Hughes
Mar 29, 2026
3.0
Great location, our room was FREEZING, and the "thermometer" did not work, when I tried to plug in my phone the outlet fell out of the wall, another outlet just didnt work. The bathroom was beyond small. I get that its an old hotel and thats part of the charm, but some basic upgrades like heating and electic could definitely be done. My whole family stayed and some of the rooms were much nicer and redone. However others were similar to ours, seems like Luck of the draw.
IK
Isaac Knepp
Mar 13, 2026
1.0
Serious safety issue — families should be aware.
I checked into this hotel with my pregnant wife and young daughter, and within the first 30 minutes we discovered something that made us immediately cancel our stay.
While getting settled in, our daughter opened a dresser drawer and found loose medication left behind from a previous guest. Thankfully we caught it before she ingested anything, but that could have easily turned into a medical emergency. This is a major housekeeping failure. Something like that should never be missed when a room is cleaned and prepared for the next guest.
After this happened, I looked through reviews from the past year and noticed many similar complaints about cleanliness, maintenance, and the overall condition of the property. Management responses often mention the hotel is “undergoing renovations,” but the property itself feels very outdated and poorly maintained.
On top of that, the elevator button didn’t even work when trying to go down, which made things even more frustrating while traveling with a pregnant wife and small child.
Because of the medication issue alone, we canceled our reservation immediately and moved to a cleaner hotel down the road.
Families traveling with children should be especially cautious here.
I truly wish zero Stars was possible for the review.
DG
Deborah Gibson
Mar 9, 2026
4.0
There was an event on Sunday that I attended and was very disappointed in the bar selections. No non dairy milk to use as a mixer. No sweet wines available. No non cola soft drink available either. Please do better for your events.
Frequently Asked Questions About Genetti Hotel, SureStay Collection by Best Western
What are the check-in and check-out hours at Genetti Hotel, SureStay Collection by Best Western?
Genetti Hotel is open 24 hours every day, allowing flexible check-in and check-out times.
Is free WiFi available at Genetti Hotel, SureStay Collection by Best Western?
Yes, free WiFi is available throughout the hotel.
Does Genetti Hotel, SureStay Collection by Best Western have a restaurant?
Yes, the hotel features an on-site restaurant offering American cuisine and a bar.
What is the address of Genetti Hotel, SureStay Collection by Best Western?
The hotel is located at 200 W Fourth St, Williamsport, PA 17701, USA.
What special offers does Genetti Hotel, SureStay Collection by Best Western provide to guests?
Guests who stay 2 nights receive a $50 Best Western Gift Card as a special promotion.
How can I get in touch with Genetti Hotel, SureStay Collection by Best Western by phone or fax?
You can call the main phone number at +1 570-326-6600 or send a fax to +1 570-326-5006.
Where can I find more information or make a booking for Genetti Hotel, SureStay Collection by Best Western online?
More information and bookings are available on their website at bestwestern.com.
Are there any nearby dining options close to Genetti Hotel?
Yes, Windows on 4th and 4th Street Grill And Ale House are nearby American restaurants, great for dining before or after your stay at Genetti Hotel.
What nearby event or business venues are close to Genetti Hotel?
The Genetti Hotel & Convention Center is nearby, ideal for business meetings and events, complementing your stay at the hotel.
Are there local services such as salons near Genetti Hotel for guest convenience?
Yes, Souzi's Salon is nearby, offering beauty services that guests can conveniently access during their visit.
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