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Genetti Hotel, SureStay Collection by Best Western

4.3
(1405 reviews)

Business Details

200 W Fourth St, Williamsport, PA
17701, United States
(570) 326-6600
http://bestwestern.com

About

HotelSureStay
At the Genetti Hotel, SureStay Collection by Best Western in Williamsport, PA, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.

Location

Genetti Hotel, SureStay Collection by Best Western
200 W Fourth St, Williamsport, PA
17701, United States

Hours

Reviews

4.3
1,405 reviews
5 stars
800
4 stars
359
3 stars
130
2 stars
51
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly at the front desk and during breakfast.

Room Conditions

Numerous reviews indicated that the rooms are outdated and in need of maintenance, with issues such as cleanliness, plumbing, and outdated furnishings.

Breakfast Quality

The complimentary breakfast received high marks from guests, often described as excellent and a highlight of their stay.

Location

The hotel is well-located in downtown Williamsport, making it convenient for guests to explore local attractions.

Historic Charm

Guests appreciated the historic charm of the hotel, though some found it too dated and in need of renovation.
  • DD
    David
    4 days ago
    4.0
    I had to leave before breakfast and asked if they offered a brown bag breakfast and was told no. The last hotel l stayed at did. Very disappointed.
  • EB
    eva butler
    Feb 23, 2026
    1.0
    I booked 2 rooms a month ago through priceline.com for this hotel. I prepaid both rooms on priceline.com. When I arrived they could only find 1 of the 2 rooms I bought for that weekend. I had the reservation numbers and printouts where I payed for them both at the same time. They refused to let me have the 2nd room and I ended up paying for a 3rd room. This was for the weekend so I ended up paying 650.00 for 3 rooms. The desk person told me to call priceline for a refund. I did. Priceline told me to get into contact with the hotel. I did. The Genetti Hotel told me that they could not refund me. Please please please. Either refund me or call priceline and do what you need to do for me to get a refund and or let me have a free 2 night stay for reimbursement. It just doesn't seem right to prepay for 2 rooms and then have to pay for a 3rd one when I had the confirmation number and reservation numbers and receipts that I already paid for it............. I just want a refund. Priceline said when they call you all no one answers.
  • FN
    Fred Newlon
    Feb 11, 2026
    3.0
    It's a very nice place if your into history and nostalgia, but the rooms are small and the shower area is almost non existent. The people are nice and the burgers are excellent (highly recommend).
  • ES
    Eric Shark
    Jan 13, 2026
    5.0
    Belle expérience dans cet hôtel qui est un véritable voyage dans le temps d'une époque où l'on prenait son temps pour les belles choses. L'intérieur d'un charme désuet possède tout le confort. L'accueil est chaleureux, presque familial. L'hôtel possède un véritable bar où il fait bon aller boire un verre le soir et y grignoter un morceau pour se détendre avant de reprendre la route le lendemain. Ne changez rien.
  • OO
    olu omokeji
    Dec 27, 2025
    3.0
    A good hotel. Quite big and relaxing.

Frequently Asked Questions About Genetti Hotel, SureStay Collection by Best Western

What are the check-in and check-out hours at Genetti Hotel, SureStay Collection by Best Western?

Genetti Hotel is open 24 hours every day, allowing flexible check-in and check-out times.

Is free WiFi available at Genetti Hotel, SureStay Collection by Best Western?

Yes, free WiFi is available throughout the hotel.

Brand Certified Facts from Genetti Hotel, SureStay Collection by Best Western

Genetti Hotel, SureStay Collection by Best Western partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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