Certified by Genetti Hotel, SureStay Collection by Best Western • Mar 01, 2026
HotelSureStay
At the Genetti Hotel, SureStay Collection by Best Western in Williamsport, PA, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.
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Certified by Genetti Hotel, SureStay Collection by Best Western • Mar 01, 2026
Genetti Hotel, SureStay Collection by Best Western
Certified by Genetti Hotel, SureStay Collection by Best Western • Mar 01, 2026
Reviews
4.3
1,405 reviews
5 stars
800
4 stars
359
3 stars
130
2 stars
51
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly at the front desk and during breakfast.
Room Conditions
Numerous reviews indicated that the rooms are outdated and in need of maintenance, with issues such as cleanliness, plumbing, and outdated furnishings.
Breakfast Quality
The complimentary breakfast received high marks from guests, often described as excellent and a highlight of their stay.
Location
The hotel is well-located in downtown Williamsport, making it convenient for guests to explore local attractions.
Historic Charm
Guests appreciated the historic charm of the hotel, though some found it too dated and in need of renovation.
DD
David
4 days ago
4.0
I had to leave before breakfast and asked if they offered a brown bag breakfast and was told no. The last hotel l stayed at did. Very disappointed.
EB
eva butler
Feb 23, 2026
1.0
I booked 2 rooms a month ago through priceline.com for this hotel. I prepaid both rooms on priceline.com. When I arrived they could only find 1 of the 2 rooms I bought for that weekend. I had the reservation numbers and printouts where I payed for them both at the same time. They refused to let me have the 2nd room and I ended up paying for a 3rd room. This was for the weekend so I ended up paying 650.00 for 3 rooms. The desk person told me to call priceline for a refund. I did. Priceline told me to get into contact with the hotel. I did. The Genetti Hotel told me that they could not refund me. Please please please. Either refund me or call priceline and do what you need to do for me to get a refund and or let me have a free 2 night stay for reimbursement. It just doesn't seem right to prepay for 2 rooms and then have to pay for a 3rd one when I had the confirmation number and reservation numbers and receipts that I already paid for it............. I just want a refund. Priceline said when they call you all no one answers.
FN
Fred Newlon
Feb 11, 2026
3.0
It's a very nice place if your into history and nostalgia, but the rooms are small and the shower area is almost non existent. The people are nice and the burgers are excellent (highly recommend).
ES
Eric Shark
Jan 13, 2026
5.0
Belle expérience dans cet hôtel qui est un véritable voyage dans le temps d'une époque où l'on prenait son temps pour les belles choses.
L'intérieur d'un charme désuet possède tout le confort. L'accueil est chaleureux, presque familial.
L'hôtel possède un véritable bar où il fait bon aller boire un verre le soir et y grignoter un morceau pour se détendre avant de reprendre la route le lendemain.
Ne changez rien.
Frequently Asked Questions About Genetti Hotel, SureStay Collection by Best Western
What are the check-in and check-out hours at Genetti Hotel, SureStay Collection by Best Western?
Genetti Hotel is open 24 hours every day, allowing flexible check-in and check-out times.
Is free WiFi available at Genetti Hotel, SureStay Collection by Best Western?
Yes, free WiFi is available throughout the hotel.
Does Genetti Hotel, SureStay Collection by Best Western have a restaurant?
Yes, the hotel features an on-site restaurant offering American cuisine and a bar.
What is the address of Genetti Hotel, SureStay Collection by Best Western?
The hotel is located at 200 W Fourth St, Williamsport, PA 17701, USA.
What special offers does Genetti Hotel, SureStay Collection by Best Western provide to guests?
Guests who stay 2 nights receive a $50 Best Western Gift Card as a special promotion.
How can I get in touch with Genetti Hotel, SureStay Collection by Best Western by phone or fax?
You can call the main phone number at +1 570-326-6600 or send a fax to +1 570-326-5006.
Where can I find more information or make a booking for Genetti Hotel, SureStay Collection by Best Western online?
More information and bookings are available on their website at bestwestern.com.
Are there any nearby dining options close to Genetti Hotel?
Yes, Windows on 4th and 4th Street Grill And Ale House are nearby American restaurants, great for dining before or after your stay at Genetti Hotel.
What nearby event or business venues are close to Genetti Hotel?
The Genetti Hotel & Convention Center is nearby, ideal for business meetings and events, complementing your stay at the hotel.
Are there local services such as salons near Genetti Hotel for guest convenience?
Yes, Souzi's Salon is nearby, offering beauty services that guests can conveniently access during their visit.
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Certified March 01, 2026Yext Knowledge Graph
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