DoubleTree by Hilton Wilkes-Barre

Reviews

• JA

  Jasmin Amelia

  Feb 23, 2026
  5.0
  I had an excellent experience at this property. From the moment I arrived, I was welcomed warmly and treated with professionalism. I’ve stayed six times, and each visit has been consistently enjoyable. The hotel is very family-friendly, the beds are comfortable, and the atmosphere truly feels like home. The balcony views, pool area, food, and drinks were all highlights. Its convenient location near Mohegan Sun Casino, as well as nearby Sheetz, Walmart, and TGI Fridays, makes it even more appealing. I would highly recommend this hotel to others.
• RH

  Rhonda Hailey

  Feb 22, 2026
  1.0
  This was literally the worst hotel experience I have ever had — and I paid over $700 for just two days. The room was extremely small and completely unacceptable. There were large flies and ladybugs everywhere. Not one or two — everywhere. It felt dirty and uncomfortable from the moment we walked in. The water never got hot, so showers were miserable. The heat would randomly shut off after running for a while, leaving the room cold. On top of that, the food was disgusting. They didn’t even have ice available. They claim they’re “under renovation,” but that doesn’t excuse the fact that the power went out for the entire hotel from 7 AM to 10 AM. No electricity at all. We had to walk up to our rooms — mine was on the 6th floor — and when I finally got there, I couldn’t even get into my room because the key system didn’t work without power. For the amount of money charged, this experience was completely unacceptable. I would not recommend this hotel to anyone. Absolutely disappointing from start to finish.
• AH

  Anton Hill

  Feb 22, 2026
  5.0
  The room was spacious, we'll furnished, and full of all the necessary amenities. I like the size of our bathroom as well. The staff was pleasant.
• LB

  Lisa Brown

  Feb 21, 2026
  3.0
  I would never ever go back there.. couldn't figure out how to open microwave, wat microwave has a lock on it, the cheap kind!, also they were doing work there from 9am to 5pm, which they worked til 7pm..it was very noisy n disrespectful, they only had jus one regular worker working, no supervisor nor manager there, it was a horrible experience!
• PP

  Pinak Pandya

  Feb 20, 2026
  5.0
  Newly renovated hotel and being converted from holiday inn. When I checked in lobby felt dusty. Elevator buttons weren’t lighting up but were going to assigned floor. Fire door was broken. Sink wasn’t draining. Breakfast was $15 with limited hours of 6-9am but I got it complementary due to status with Hilton. Average breakfast options, may be even very limited options with very salty breakfast potatoes. But in all fairness they just opened this location and still under construction. They have restaurant which opens at 5pm-9/10pm. You can use your Hilton Amex for $50 credit. Prices reflect this fact. Service was excellent and renovated rooms are spacious compared to average double trees. Beds and pillows were comfortable. Walls are bit thin as you can hear footsteps from outside. Once renovations are complete, this will be excellent place to stay. They did make everything right at the checkout so they get five stars in the review. I will definitely return and recommend this hotel if you have gold and above status with Hilton if not probably with average rates you are better off with hotel with free breakfast.