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Holiday Inn Express & Suites White Haven - Poconos by IHG

4.0
(738 reviews)

Business Details

547 PA-940, White Haven, PA
18661, United States
(570) 443-2100
https://www.ihg.com/holidayinnexpress/hotels/us/en/white-haven/avpwh/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Stay Smart at the Best of White Haven, PA HotelsOur White Haven, PA hotel's convenient location places travelers within easy driving distance of Interstates 80 and 476 and Route 940. Our 100% non-smoking Holiday Inn Express® hotel also features top-of-the-line amenities, which ensure a comfortable and pleasant stay in White Haven.Hotel guests appreciate the fact that we are located near some of Pennsylvania's best attractions. In fact, if you are visiting during the winter, we're close to Jack Frost Ski, Big Boulder Ski and Split Rock resorts. In the summer, you can easily visit Split Rock Resort indoor Waterpark and Hickory Run State Park. Adults can visit Mohegan Sun Casino for exciting gaming and fabulous shows, or the whole family can enjoy a trip to the Pocono Indian Museum and the Toy and NASCAR Museum.Business travelers especially love our location in White Haven, PA because the hotel's near major businesses, including Geisinger Hospital, Kings College and Rite Aid. In addition, our hotel offers a 24-hour Business Center with fax, copy and print services, as well as a meeting room, if you need to host a meeting.When staying in White Haven, enjoy our hotel's amenities. After a long day of business or sightseeing, take a swim in the indoor pool or relax and unwind in the whirlpool. Guests can also take advantage of our daily complimentary, hot breakfast. Call our White haven hotel today, and take advantage of our great rates.

Location

Holiday Inn Express & Suites White Haven - Poconos by IHG
547 PA-940, White Haven, PA
18661, United States

Hours

Reviews

4.0
738 reviews
5 stars
373
4 stars
183
3 stars
69
2 stars
42
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Vince and Carmen for their exceptional service.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including dirty rooms, unmade beds, and unsanitary bathrooms, leading to a negative impression of the hotel's upkeep.

Amenities and Comfort

While some guests enjoyed the amenities like the pool and breakfast, others reported issues with noise and maintenance, affecting overall comfort during their stay.

Customer Service Concerns

Several customers expressed dissatisfaction with the handling of complaints and issues, citing unprofessional behavior from staff and poor management responses.

Value for Money

Despite the issues, some guests felt the hotel offered good value for the price, particularly regarding breakfast and location.
  • JN
    Jules Nemeth
    6 days ago
    5.0
    Great stay Highly recommended 👌
  • SM
    Stan Miller
    Feb 20, 2026
    4.0
    This is a property in need of some help. I waited about 10 minutes for the desk clerk to make an appearance even though 3 other staff told him I was waiting. The area as I got off if the elevator had major damage to the wall. The room was ok, but there was some white substance on the ottoman. The pool was very cloudy and the attached hot tub water was brown. There was no way I was going in that.
  • VC
    Vicente Campos
    Feb 12, 2026
    1.0
    Fui por una noche, a mi llegada la habitación no estaba lista aún sabiendo que llegaba a las 2 y llegué a las 3:30 adicional días después me están haciendo un cobro de 150 dólares o sea me están cobrando de nuevo la habitación me parece una estafa de parte de ellos
  • SL
    Samir L
    Feb 7, 2026
    4.0
    Good, clean rooms with newer furniture and fixtures. Only downside was the HVAC system which cycles on and off. I'm sure there was a way to stop that while continuing to maintain the desired temperature, but I didn't know how to do that.
  • WO
    Walt Oshie
    Feb 5, 2026
    3.0
    While the receptionist was pleasant and helpful I was charged much more than the advertised price as well as there two preeminent amenities an Indoor Pool and sauna were both inoperative

Frequently Asked Questions About Holiday Inn Express & Suites White Haven - Poconos by IHG

What is the check-in and check-out time at Holiday Inn Express & Suites White Haven - Poconos?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Holiday Inn Express & Suites White Haven - Poconos.

Is breakfast included during the stay at this hotel?

Yes, a complimentary hot buffet breakfast is available for free to guests.

Brand Certified Facts from Holiday Inn Express & Suites White Haven - Poconos by IHG

Holiday Inn Express & Suites White Haven - Poconos by IHG partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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