Business Details
About
HotelWedding VenueBusiness Meeting Locations
Start your day the Holiday Inn Express way with our complimentary full hot breakfast! Nearby businesses include U.S. Steel, Bechtel Bettis, GE and STAT MedEvac. Jefferson Hospital and Allegheny County Airport are also in close proximity to us. If you are looking for hotels near Kennywood Amusement Park, look no further. This awesome park offers rides and entertainment that the entire family can enjoy. The area also abounds with excellent shopping, such as The Waterfront and Station Square. After an afternoon of shopping, head over to Rivers Casino, where you can enjoy an evening on the gaming floor and a delicious meal at one of their restaurants. Carnegie Science Center, PNC Park and Heinz Field are also just a few miles away. Whether you're working out in the Fitness Center or working online with our free high-speed, wired and wireless Internet, the West Mifflin Holiday Inn Express and Suites
Location
Holiday Inn Express & Suites Pittsburgh West Mifflin by IHG
3122 Lebanon Church Road, West Mifflin, PA
15122, United States
Hours
Reviews
4.1
534 reviews
5 stars
290
4 stars
121
3 stars
71
2 stars
15
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Conduct
Multiple reviews highlighted unprofessional behavior from staff, particularly the manager, with reports of rudeness and dismissive attitudes towards customer concerns.
Cleanliness Issues
While many guests praised the cleanliness of the rooms, several reviews noted significant cleanliness issues, including unvacuumed areas and dirty linens.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking in protein options and freshness.
Room Comfort
Guests generally found the rooms comfortable, but there were complaints about noise levels and issues with amenities like air conditioning and bathroom size.
Value for Money
Many customers felt the hotel offered good value for the price, citing clean rooms and decent amenities, though some noted the location was not ideal.
- SNSean NicklosNov 7, 20255.0The service was great. Upon arrival, they showed us around and gave us a complementary projector to be able to stream a high school football game happening tonight back home. Everything was great. Thank you so much.
- CMCrystal MNov 7, 20255.0The staff went above and beyond, from arrival to departure. Karina at the front desk was super friendly and quickly got us checked in. Nicole and Crystal did a fabulous job with housekeeping for our room. Would definitely recommend to anyone
- CNCordaro NesbyNov 7, 20255.0The overall experience was well worth it. I enjoyed myself the family had a good time, not too far from the city of Pittsburgh witch was a plus. Really great price.
- VMVee MackNov 5, 20253.0Place is somewhere to stay but they don’t have a pool breakfast is later and most people are waking to go Pittsburgh it would be nice to have breakfast at 0600 not 730! There’s nothing but a McDonalds and Taco Bell around. Both are slow with making food. Area seems dangerous lots of random people walking around at night! Hotel uses most of the extra spaces for conferences so that not what a family needs more just business.
- JWJanice WalshOct 27, 20251.0I was woken up at 2:00 am to the strong smell of something melting...like plastic on something hot...coming out of the AC/Heater unit. I called the front desk to report the smell. The woman's response was "Ok..." I said someone needs to come and look at it to make sure it is not going to catch on fire, or I'm not breathing something toxic. Her response: "Well, we're fully booked, so I don't know what can be done." I said what can be done, is someone can come look at it! The woman finally wandered down and claimed she didn't really smell anything and offered me a box fan...to blow the potentially toxic fumes around the room, apparently. Unprofessional and completely unacceptable response. Never again.
Frequently Asked Questions About Holiday Inn Express & Suites Pittsburgh West Mifflin by IHG
What accessibility features does Holiday Inn Express & Suites Pittsburgh West Mifflin offer?
The hotel provides accessible parking and is mobility accessible to accommodate guests with mobility needs.
Is breakfast included at Holiday Inn Express & Suites Pittsburgh West Mifflin?
Yes, the hotel offers a complimentary full hot buffet breakfast to all guests.
Does the hotel have a fitness center?
Yes, there is a free fitness center available for guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are pets allowed at Holiday Inn Express & Suites Pittsburgh West Mifflin?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have any policies or amenities related to COVID-19 sanitation?
Yes, the hotel uses commercial-grade disinfectant, has enhanced cleaning in common areas and guest rooms, offers hand sanitizer, ensures employees are trained in cleaning and hand washing, and disinfects or discards plastic keycards.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are there any local shuttle services offered by the hotel?
Yes, the hotel offers a local shuttle service for guest convenience.
What nearby attractions can guests visit during their stay?
Guests can visit Kennywood Amusement Park for family fun, explore shopping at The Waterfront and Station Square, enjoy gaming and dining at Rivers Casino, or check out Carnegie Science Center, PNC Park, and Heinz Field, all just a few miles away.
What nearby services and facilities can support business travelers during their stay?
Nearby businesses include U.S. Steel, Bechtel Bettis, GE, and STAT MedEvac. Jefferson Hospital and Allegheny County Airport are also close by, providing convenient options for business travelers and healthcare visitors.