Holiday Inn Express & Suites Pittsburgh West Mifflin by IHG

Reviews

• KK

  Kari Kline

  Dec 19, 2025
  5.0
  Room was very clean, staff friendly & plenty of food in the breakfast bar. Very pleased!
• RR

  Rochelle Ross

  Dec 11, 2025
  1.0
  Absolutely unacceptable experience at this location. My daughter and her friend (one male, one female) booked a room at the Holiday Inn Express in West Mifflin and were told to leave the hotel after only a few hours due to an alleged “odor complaint.” The West Mifflin Police arrived, and officers confirmed there was NO smell, NO evidence of marijuana, and NO illegal activity of any kind. Despite this, the hotel still forced them to vacate and charged them the full room rate plus additional charges totaling over $370. To make matters worse, staff falsely reported that they “refused to leave,” when in reality they complied immediately but needed time because they did not drive and had to wait for an Uber. They were only given 15 minutes to get out, creating an unsafe and unnecessary situation for two young people who were simply trying to pack their belongings and arrange a ride. We also have serious concerns about the way they were treated, considering their age and race, and the complete lack of professionalism shown by the staff. We have reached out to the hotel, as well as to corporate, and have received no response whatsoever. No refund. No explanation. Nothing. This experience was discriminatory, unprofessional, and deeply concerning. I do not recommend this hotel to anyone.
• MM

  Marcos Madrid

  Nov 28, 2025
  1.0
  So me & my wife & 2 kids book my daughter was having here baby qe thought it was a good choice but end up brin a nightmare inspect the room makesure everything is ok it was drity hairs on the floors on the towels I took pic of everything I went back down there & talk 2 the girl Abby there she move us 2 another room we got move to 3 different rooms we were tried & we just stay there @ the last room she put us in the next day I went back there to complain & there lady there told me she couldn't do anything 4 me bc I wasn't a member, what??? & if I was a member they would get me points what am I gonna do with points, I didnt sleep all night bc that was so dusty I have bad allergies she sent a lady 2 clean out room they kept us @ the pool for almost 4 hrs like I was over there pool & the pool had a sign out side the door that read close for maintenance the next day after all of that we said we'll the pool is open went down it was close still so I call & ask they said ohh it will be open in 30 minutes 30 minutes came & left 3 hrs later we call again they told us it was gonna be close 4 the rest of the day we left they told us there were gonna refund our money and they never did there cops coming & goin like if it's a known drug place
• JH

  Joshua Hopper

  Nov 23, 2025
  4.0
  Bed was comfy, hot water was plenty. Clean rooms. Breakfast was good but I would recommend sticking to earlier time like weekday. Parking out front was not much but plenty on side. Would stay again if in area. Bonus for 24 hour coffee station
• VM

  Vee Mack

  Nov 5, 2025
  3.0
  Place is somewhere to stay but they don’t have a pool breakfast is later and most people are waking to go Pittsburgh it would be nice to have breakfast at 0600 not 730! There’s nothing but a McDonalds and Taco Bell around. Both are slow with making food. Area seems dangerous lots of random people walking around at night! Hotel uses most of the extra spaces for conferences so that not what a family needs more just business.

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