Location.com logo
Brand Certified

Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead

3.8
(1189 reviews)

Business Details

301 West Waterfront Drive, West Homestead, PA
15120, United States
(412) 462-4226
https://www.hilton.com/en/hotels/pitwhhx-hampton-suites-pittsburgh-waterfront-west-homestead/

About

HotelHampton Inn
Stay at the Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead and youll find yourself in the town of West Homestead, within minutes of the dining, shopping, and entertainment, just 7 miles from downtown Pittsburgh. Have fun at the Waterfront Dining and Shopping complex right across from the hotel. Dont miss out on the areas fascinating history explore the many historical pieces that are spread out over the Waterfront Complex. Its all within easy reach of the Hampton Inn & Suites Pittsburgh/West Homestead. Once you've arrived at our hotel in West Homestead, PA, you'll enjoy our range of great amenities and our friendly service. Take advantage of free WiFi access in your guest room and join us each morning for Hamptons free hot breakfast. Hold your important meeting or event for up to 50 guests in our Meeting Rooms. With a fitness center and indoor pool, its easy to maintain your exercise regime while you're on the road. Drop by the lobby for complimentary tea or coffee at any time there's always a friendly team member on hand if you would like some advice on what to see and do while you're in town.

Location

Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead
301 West Waterfront Drive, West Homestead, PA
15120, United States

Hours

Reviews

3.8
1,189 reviews
5 stars
556
4 stars
283
3 stars
118
2 stars
78
1 star
154

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty bathrooms, unvacuumed rooms, and unaddressed maintenance issues.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude behavior and poor customer service, particularly from management.

Location and Amenities

The hotel is well-located near shopping and dining options, with nice views of the river, but amenities like breakfast and room features were often criticized.

Room Conditions

Guests frequently mentioned that rooms were outdated, poorly maintained, and not up to the expected standards of the Hilton brand.
  • CS
    Charles Swayne
    Jan 2, 2026
    5.0
    Great breakfast a and coffee
  • A
    יעקב לחר
    Jan 1, 2026
    5.0
    מיקום מצוין ליד נהר מונונגלה שמאפשר הליכה לאורכו בטבע מרהיב ובין מרכזי הקניות של הווטר פרונט. חנייה בשפע וקפה/תה חינם בלובי לכל אורך שעות היום. ארוחת בוקר טובה כולל וופל בלגי. חדר מרווח ומודרני. צוות שירותי.
  • KH
    Kelly Harner
    Dec 18, 2025
    4.0
    Location is phenomenal, my view has the river. Walking distance to a lot of shopping, the stacks, and places to eat. As for the room, although it wasn't the best upon arrival, Danieal (front desk) came immediately and addressed the issue. She went above and beyond including cleaning things housekeeping didn't, made sure my son was comfortable with the stay, greeted everyone with a big smile upon arrival and exiting of the building! No other worker said anything to us. Complimentary breakfast was delicious!
  • LK
    Lauren Kay
    Dec 9, 2025
    2.0
    Checked in on 12-6 with my sister and three young children. We had a 2 Queen Suite with a pull out sofa. We checked in later, around 7pm after visiting Kennywood's Holiday Lights. When we got to our room, there was a damp spot on the carpet between the beds which was poorly cleaned vomit. There was also splatter on the wall beside the bed, and behind the side table. The room smelled like vomit, and my sister stepped in the pile. We called the front desk, and they offered to clean it (eww), or give us a new room, we opted for the new room, but it was a smaller room, only 2 Queen beds, no pull out, so we all squeezed into the two beds for the night. Was still charged $216.60 for the smaller room, despite the website showing rates as low as $120 before fees/taxes. My sister came down with a stomach bug the next day. Will never be staying here again, and could not recommend despite the great location. It's a shame.
  • BB
    Benjamin Barker
    Dec 9, 2025
    1.0
    Worst Hilton experience I've ever had. The person who gave me my room must've not liked me for some reason because my room was awful. Very dirty with stains on everything. The rooms were very hot (somehow? It's December) so I needed to use the AC which was as loud as a lawnmower. I could not sleep with it on OR off. It sounded very broken (see video). Doors do not work properly and are extremely difficult to open. And to top it all off I had a couple arguing so loudly that it felt like they were in my room at 3 am. Luckily, the late night staff gave me another room which was much better. But that begs the question, why didn't they give me the decent room from the beginning?

Frequently Asked Questions About Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead

What accessibility features are available at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead?

The hotel offers accessible parking and an accessible elevator to ensure comfort for guests with mobility needs.

Is breakfast provided at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead?

Yes, a free hot breakfast is available each morning for guests.

Brand Certified Facts from Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead

Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: