Business Details
About
HotelWedding VenueBusiness Meeting Locations
The Holiday Inn Express & Suites® West Chester hotel is ideally located in the heart of Chester County. This West Chester, PA hotel is minutes from West Chester University of Pennsylvania, Lincoln University, Cheyney University of Pennsylvania, Brandywine Battlefield Park, Brandywine River Museum of American art and Longwood Gardens, the world's premier horticultural display garden. Additional nearby points of interest include Chaddsford Winery, one of the top East Coast wineries; Winterthur Museum & Country Estate mansion and garden tour; QVC Studio Park tour of the world's largest electronic retailer; Devon Horse Show and Country Fair, the country's oldest and largest outdoor multi-breed horse show: and Valley Forge National Historical Park.This Pennsylvania hotel is also close to numerous corporate centers including American Home Products Corporation, Wyeth Pharmaceuticals, Amkor Technology Inc., QVC Network, Siemens Medical Systems, Unisys, Decision One Corporation and Exelon Corporation. A variety of restaurants are located in the surrounding area.Upscale amenities and features include free high-speed Internet access in all rooms, free local calls, free newspaper, and free coffee. Your morning breakfast is full of hot and delicious options, making breakfast at the Holiday Inn Express & Suites West Chester the perfect way to start your day.
Location
Holiday Inn Express & Suites West Chester by IHG
1310 Wilmington Pike, West Chester, PA
19382, United States
Hours
Reviews
4.0
515 reviews
5 stars
256
4 stars
134
3 stars
51
2 stars
22
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several reviews highlighted problems with cleanliness, including reports of roaches, dirty bathrooms, and unkempt public areas.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, there were also complaints about poor customer service and management responsiveness.
Breakfast Quality
Guests expressed disappointment with the breakfast offerings, citing shortages and poor food quality during their stays.
Renovation Disruptions
Numerous reviews mentioned ongoing renovations that caused noise and inconvenience, with some guests feeling misled about the state of the hotel.
Room Condition
Feedback indicated a mix of experiences with room conditions, with some guests appreciating the renovated rooms while others reported maintenance issues and outdated furnishings.
- AVAnne VilelloNov 15, 20253.0I would have given 5 stars except for 2 inconveniences . Clock locked in position, unable to position my cpap on this bedside table (right side table and I sleep on right side) No coffee machine so I have to be dressed for getting my 1st cup of coffee.
- CRC RSep 18, 20255.0Good place to stay overall. The breakfast was delicious with many pastries and hot food options. It was pretty quiet, the pillows were large and comfortable, and the water pressure in the shower was nice. The fitness room is surprisingly big and well stocked with different weights. They don't have a hot tub but they do have a small indoor pool.
- RHRobert T. HauptvogelSep 6, 20255.0Great stop clean beautiful great staff and quiet I would definitely stay there again
- RURomeo UddinSep 4, 20255.0Rishi at the front desk was a great member of the team. The smell of the lobby as soon as you enter her was very good. The rooms were nearly renovated highly recommended.
- GJGreg JonesAug 25, 20253.0Shower did not drain, shower tub valve did not completely work, ac very noisy and raddled
Frequently Asked Questions About Holiday Inn Express & Suites West Chester by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites West Chester?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is free breakfast available at the hotel?
Yes, a free buffet breakfast is available to guests.
Does the hotel have facilities for fitness enthusiasts?
Yes, the hotel offers a free fitness center with elliptical machines and treadmills.
Are pets allowed at Holiday Inn Express & Suites West Chester?
No, pets including cats and dogs are not allowed at the hotel.
Is parking available at the hotel and is it accessible?
Yes, free parking is available and accessible parking options are provided.
What safety and sanitation measures does the hotel have in place?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, high-touch items are removed, and sanitizer is available.
Are there any amenities for business travelers at the hotel?
Yes, the hotel has a business center and provides free Wi-Fi in public areas.
Does the hotel offer any services for families with children?
Yes, the hotel is kid-friendly and kids up to age 19 stay free. Babysitting is not offered though.
What nearby fitness facilities can guests visit?
Guests can visit Q Fitness and Q Fitness Personal Training nearby for additional gym and fitness training options.
Where can I get a car rental service near the hotel?
Enterprise Rent-A-Car is located nearby, offering convenient car rental services for guests.
Are there any places to get a coffee near Holiday Inn Express & Suites West Chester?
Yes, Starbucks is located close to the hotel, perfect for coffee and snacks.