Business Details
About
Hotel
At the Best Western Plus Poconos Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Poconos Hotel will stand out among other hotels in Tannersville,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Poconos Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
3.7
1,224 reviews
5 stars
497
4 stars
299
3 stars
161
2 stars
92
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently described as friendly and accommodating, with several positive mentions of individual employees.
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, bathrooms, and linens.
Billing Problems
Several customers reported issues with overcharging and disputes regarding billing, leading to frustration.
Facilities Condition
The hotel was noted to be outdated and in need of repairs, with complaints about plumbing and room conditions.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking in variety or quality.
- LKLarry Kaufman5 days ago4.0Since the reviews are so mixed, I feel compelled to share my own. Stayed there last night. The front desk card reader took multiple tries before it worked. The door key card took multiple tries before it worked. Beyond that the room was of normal size for your basic chain Motel and clean. The hot breakfast was very good.
- RDRyan DoughertyOct 24, 20255.0I stayed here for 3 nights a few weeks ago and couldn't have been happier with the accomodations!! Very clean and they have a full hot breakfast buffet which had great food and a plethora of options. Most importantly; they have a top-notch and friendly staff across the board!! DeAndre, Ronald and Andrea at the front desk were super helpful and even loaned me a charger since my luggage was lost and didn't arrive for a day or two after my check-in. Jen who oversees the breakfast buffet, and also does housekeeping is super sweet and she definitely deserves a raise because she is on her game and aside from her hospitality she is always moving and working hard on something every time I saw her!! Would highly recommend if you're in this area; as the reasonable price to the services and accommodations received is second to none!! I will definitely stay here again the next time I'm in the area!!
- KJKiki JonesSep 28, 20253.0During an overnight visit to the Poconos, we needed basic lodging as we were attending a small wedding. We opted for the best western due to proximity to the ceremony and reception venues. The room is relatively small, but was equipped with a mini fridge, microwave, AC/Heat, television, etc. The bathroom is small. The door nearly touches the toilet. If you’re traveling with a family, more than 1 person cannot fit at a time. The shower water was hot, that’s a plus. However the faucet had visible build up and the tub had rust stains. If we were staying more than a night, I would have requested another room. We didn’t use any other facilities such as the pool or breakfast. We didn’t trust the ice machine, and I certainly didn’t trust the coffee in the lobby. The hotel itself is located in a quiet area, without traffic noise. Would I stay again? No. Was it fine for a brief overnight stay, sure.
- JDJosh DSep 24, 20255.0Always had a good time here the pool was a little dirty last time but it’s usually good.
- RCRumba ConditioningSep 16, 20255.0Nice
Frequently Asked Questions About Best Western Plus Poconos Hotel
What amenities does the Best Western Plus Poconos Hotel offer to guests?
The hotel offers free breakfast, free WiFi, a fitness center, spacious work desks, and in-room mini fridges for extended stays.
Is the Best Western Plus Poconos Hotel a smoke-free property?
Yes, the hotel is a smoke-free property.
What are the reception or business hours of the Best Western Plus Poconos Hotel?
The hotel is open 24 hours a day, seven days a week.
Where is the Best Western Plus Poconos Hotel located?
It is located at 2647 Route 715, Tannersville, PA, 18372, USA.
Does the Best Western Plus Poconos Hotel provide facilities for business travelers?
Yes, all guest rooms include spacious work desks and free internet access to support business travelers.
Can guests keep up with their workouts during their stay at the hotel?
Yes, the hotel features an in-house fitness center for guests to maintain their workout routines.
What are some nearby places of interest for guests staying at the Best Western Plus Poconos Hotel?
Guests can visit nearby attractions such as Camel Beach Water Park, Pocono Mountains Vacation Bureau, and The Diner At Tannersville for dining.
Are there convenient dining options near the hotel?
Yes, nearby dining options include Burger King, Tandoor Palace (Indian restaurant), and Barley Creek Taproom, a pub with a golf course.
Where can guests refuel or pick up convenience items near the hotel?
Several gas stations and convenience stores are close by, including Onvo, Shell, Mobil, Exxon & Mobil Stations, and Chohan Inc.
Does the hotel have an online presence where I can learn more or book a room?
Yes, you can visit the hotel's website at http://bestwestern.com and find them on Facebook at BWPLUSPoconosHotel.