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Best Western Plus Poconos Hotel

3.7
(1244 reviews)

Business Details

2647 Route 715, Tannersville, PA
18372, United States
(570) 629-4100
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Poconos Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Poconos Hotel will stand out among other hotels in Tannersville,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Poconos Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Poconos Hotel
2647 Route 715, Tannersville, PA
18372, United States

Hours

Reviews

3.7
1,244 reviews
5 stars
508
4 stars
302
3 stars
163
2 stars
95
1 star
176

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly at the front desk and during breakfast service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests reporting bugs and unpleasant odors.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others found it limited and overcrowded.

Room Conditions

Guests noted that rooms were often small and outdated, with issues such as plumbing problems and uncomfortable beds.

Location Convenience

The hotel is well-located for accessing local attractions, but some guests mentioned noise from nearby highways.
  • JM
    Joseph Mattei
    5 days ago
    1.0
    They gave me a room that was being fixed. I had to go all the way downstairs to change that room upgrading me to a Jacuzzi when I filled up the Jacuzzi there was men’s sperm floating in the Jacuzzi. I took a shower when I took the towel to dry off I picked it up a bunch of hair and dust came out absolutely disgusting and then they wake me up at 7 o’clock in the morning and tell me that they lost my credit card information and they want me to come downstairs to give it to him again. I don’t know how the hell you guys have five stars unless you’re having your employees write your reviews disgusting rude ruined my entire day.
  • NR
    Niurca Rodriguez
    Feb 23, 2026
    5.0
    Very good hotel and location perfect around the corner from shopping outlets and 6min from Great wolf lodge loved it
  • CS
    Collin Smith
    Feb 18, 2026
    4.0
    This hotel was great, it had very reasonable service with comfortable rooms and a heated pool. The only bad thing is you can hear other people easily, but this is still a great hotel that I would recommend.
  • WW
    Willis
    Feb 7, 2026
    2.0
    I visited the kitchen during my stay and saw a staff member, Jen, coughing repeatedly without covering her mouth while around food. She appeared visibly sick, which was extremely unsanitary and concerning. I felt unsafe and left without finishing my meal. Sick staff should not handle food, or at minimum should wear a mask and follow basic hygiene. Food safety is critical, and this experience was disappointing. I hope management addresses this immediately.
  • LM
    Leon Mcdanels
    Jan 28, 2026
    3.0
    I stayed here with my wife and kids and overall had a good experience. The room was clean and well maintained, and housekeeping did a great job throughout our stay. The front desk staff, especially Anny, was friendly, welcoming, and dressed professionally, which made check-in smooth and pleasant. One thing I did notice was a woman with purple hair in the kitchen area who later went outside to smoke marijuana. I saw her and could smell it afterward, which felt a bit inappropriate given the family-friendly environment. Aside from that, everything else went well and the hotel was comfortable for a family stay.

Frequently Asked Questions About Best Western Plus Poconos Hotel

What amenities does the Best Western Plus Poconos Hotel offer to guests?

The hotel offers free breakfast, free WiFi, a fitness center, spacious work desks, and in-room mini fridges for extended stays.

Is the Best Western Plus Poconos Hotel a smoke-free property?

Yes, the hotel is a smoke-free property.

Brand Certified Facts from Best Western Plus Poconos Hotel

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Certified March 01, 2026Yext Knowledge Graph
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