Business Details
About
HotelBest Western
Located in Shippensburg,PA, the Best Western Shippensburg Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Shippensburg Hotel
125 WALNUT BOTTOM RD, Shippensburg, PA
17257, United States
Hours
Reviews
3.8
769 reviews
5 stars
323
4 stars
216
3 stars
98
2 stars
47
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and unvacuumed floors.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported poor customer service and issues with management.
Amenities and Facilities
The hotel features a heated pool and hot tub, which received positive feedback, but there were complaints about the cleanliness and maintenance of these facilities.
Breakfast Quality
The breakfast service was generally well-received, though there were instances of inconsistency and complaints about the food quality.
Value for Money
Guests noted that the hotel offers reasonable rates, but many felt that the overall experience did not meet their expectations for cleanliness and service.
- JHJamie HydeDec 20, 20255.0Great value, easy off I81. Freshly redone in 2025 according to the staff. Clean modern rooms. HVAC controls worked great lots of adjustment options. Our room was nice no issues. Bright lobby, large breakfast room .
- ARAisha RobinsonDec 14, 20254.0My room was ok, it looks like the place was recently updated. There are no elevators so be prepared to walk your luggage up steps if you're on the 2nd floor. My sheets looked like they weren't changed...good thing I packed my own bedding. There are 3 very very small pillows on each bed...so bring you own pillows if you're a pillow person...I stayed there for 3 days and every morning before 7am staff would open my door I'm guessing it was the cleaning staff...that certainly tested my patience...It wasn't a bad stay but not good enough for me to stay there again unless I absolutely had no other choices.
- CCC CDec 7, 20255.0Surprisingly nice and clean. The hot tub, pool, and sauna all worked! (seemingly rare these days) Staff was friendly, rooms were clean. 👍🏼 Breakfast, Tea, and coffee.
- SGStanford GbilewonDec 4, 20255.0Quiet environment and good breakfast The rooms services need to do a bit more cleaning.
- KMKimlee MinifieldDec 2, 20251.0I'm a healthcare worker that was not able to make it home because of the weather. It was 0700 and I was turned away. They stated check in is at 3pm. I wasn't trying to get a discount just needed somewhere to lie my head down for 11 hrs til my next shift. I would give a zero if I could. I went across the street to Holiday Inn Express. They let me check right in. Best experience ever. Thanks to the rudeness I found a great hotel I will continue to stay at.
Frequently Asked Questions About Best Western Shippensburg Hotel
Does Best Western Shippensburg Hotel have a hot tub?
Yes, the Best Western Shippensburg Hotel has a hot tub available for guests.
Is free Wi-Fi available at the Best Western Shippensburg Hotel?
Yes, free internet access is provided at the Best Western Shippensburg Hotel, allowing guests to connect conveniently.
Where is the Best Western Shippensburg Hotel located?
The Best Western Shippensburg Hotel is located at 125 Walnut Bottom Rd, Shippensburg, PA 17257, United States.
What are the typical hours of operation for the hotel?
The Best Western Shippensburg Hotel is open 24 hours a day, 7 days a week.
What brands is this hotel associated with?
This hotel is part of the Best Western brand.
Are there any special offers available at Best Western Shippensburg Hotel?
Yes, guests who stay for 2 nights receive a $50 Best Western Gift Card as part of a special promotion.
What services can guests expect at the Best Western Shippensburg Hotel?
Guests can expect cleanliness, value, free internet access, and superior customer service aimed at exceeding expectations.
Is the Best Western Shippensburg Hotel currently open or closed?
The Best Western Shippensburg Hotel is currently open and welcoming guests.
What nearby medical services are available around the hotel?
Nearby, guests can find healthcare providers such as Christopher John Sneider, MD, a surgeon, and Scott Michael Vascik, MD, a pediatrician, offering medical services.
Are there other hotels close to Best Western Shippensburg Hotel?
Nearby, there are other accommodations within the Best Western Shippensburg Hotel category, making it easy for guests to find lodging options in the area.