At the Best Western Plus Reading Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Reading Inn & Suites will stand out among other hotels in Shillington,PA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Reading Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mike, Debra, and Houria for their exceptional service.
Cleanliness
While some guests reported clean and well-kept rooms, others noted issues with cleanliness, including musty odors and dirty bathrooms.
Breakfast Quality
The breakfast received positive feedback for variety and quality, with Houria being specifically mentioned for her excellent management of the breakfast area.
Room Conditions
Several reviews pointed out issues with room conditions, including uncomfortable beds, outdated decor, and maintenance problems like leaks and pests.
Pet-Friendly
The hotel is appreciated for being pet-friendly, accommodating guests traveling with pets, which is a significant draw for many customers.
MW
Myke Wilson
Dec 26, 2025
1.0
This place was very poor all around! From the botched reservation to the stay itself! Will definitely be looking for other accommodations in the future
PS
Pam Stumhofer
Dec 21, 2025
5.0
West had a 2 night stay due to losing electricity at home and everything was wonderful. We have a golden retriever and they welcomed us with her.
The rooms are very nice, clean, and cozy. Mike at the front desk helped us with everything we needed and was so nice to talk with! Definitely enjoyed our stay and willbreturn.
MM
mike
Dec 12, 2025
5.0
I’m impressed with this BestWestern in Shillington . All ways feel welcome here as the employees are great especially Debra .I left my cell phone in the uber and she contacted my wife and had her call my cell and the driver answered her and brought it back to the hotel, this act of kindness saved me a lot of grief. Thanks Debra.
I have stayed here many times in the last 3 years, the rooms are always clean and well kept with great breakfast. I feel like I am family when I stay here . Most employees at the desk have been here since I started staying here . Also thank you Kyle for making sure I have a place to stay when I come up to work at Ray Barton’s
SV
Sherri Vizzuett
Dec 9, 2025
2.0
Very dated facility. Questionable cleanliness being the strong smell of disinfectant. Very unfriendly and unaccomidating staff. Bath towels so thin, I thought were toilet paper. Weird bed covering like a blanket that never looked to be washed. Just unappealing over all.
HZ
Heather Zimmerman
Dec 2, 2025
5.0
My dad stays here when visiting me and absolutely loves this hotel. It is always clean, friendly and caring staff, and he gets a good night's sleep there. Great breakfast too. They deserve a 10 out of 10.