Location.com logo
Brand Certified

Hilton Scranton & Conference Center

4.2
(1584 reviews)
Get DirectionsCallWebsite

Business Details

100 Adams Avenue, Scranton, PA
18503-1826, United States
(570) 343-3000
https://www.hilton.com/en/hotels/scrcchf-hilton-scranton-and-conference-center/
GoogleFacebook

About

HotelHilton
The Hilton Scranton & Conference Center is located in the heart of Scranton and just seven miles from Wilkes-Barre/Scranton International Airport. Our hotel features an indoor saltwater pool, state of the art fitness center and complimentary WiFi. Each room includes modern amenities and suites include a pull-out sofa bed, whirl pool and separate living area. Guests will enjoy complimentary shuttle service to the airport and easy access to local ski resorts and museums. Our hotel is a great choice for your next meeting or special event with 26,000 square feet of meeting space and a 74-seat amphitheater. When you’re hungry, you can enjoy great meals at our on-site dining options Trolley’s Bistro and Casey’s Corner or get a pastry and coffee at Electric City Café.

Location

Hilton Scranton & Conference Center
100 Adams Avenue, Scranton, PA
18503-1826, United States

Hours

Reviews

4.2
1,584 reviews
5 stars
877
4 stars
405
3 stars
133
2 stars
76
1 star
93

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with room cleanliness, including musty odors, dirty carpets, and unclean bathrooms.

Customer Service

While some guests praised the friendly and accommodating staff, others reported poor service experiences, particularly in the breakfast area.

Facilities

Guests noted that the hotel facilities, including the pool and hot tub, were often out of service or not well-maintained.

Room Quality

Several reviews mentioned that the rooms were outdated and in need of renovation, with complaints about old bedding and malfunctioning amenities.

Location

The hotel is well-located in downtown Scranton, with easy access to local attractions and restaurants.
  • RR
    Ray Raftovich
    Feb 19, 2026
    2.0
    Nice place, beautiful clean rooms. Hilton Honors were great accommodating a room for disabled, elderly family member. Front desk staff is lovely and have a warming invitation. Not much else to say. Hot tub was broken. Starbucks is fake. Not really a Starbucks. Breakfast cook has attitude, like he doesn't want to be here or working. Breakfast Buffet food is cold and old already at 645am when the open at 6am. Sausage gravy is water. NOT WORTH $40 . It is a shame, he and the morning experience ruined my stay. This was one of the last trips we will be taking to make sure my relative has wonderful experiences in his golden years. Customer service is important to me and others. After writing my final, in business and Customer service during college, brick and mortar vs future virtual service, and how customer service goes both ways between customer and service provider. This stay makes me not want to stay at another Hilton hotel. I will be removing my Honors membership and see what the future holds. Restaurants in Scranton area are lovely, delicious, very friendly and accommodating. Lots to do. Airbnb or Bed and Breakfast would be a better way to go in this lovely little town.
  • RN
    Rev. Dr. Bernard Nti
    Feb 9, 2026
    5.0
    A go to place to sleep outside my home and bed. Customer service is excellent. I love the breakfast service. The people are so accommodating and lively.
  • EG
    Elliot Godden
    Feb 8, 2026
    5.0
    Absolutely perfect. Clean, decent room service, excellent pool and hot tub. Been my go to throughout the whole of a commercial project i was running.
  • DB
    Dave Barrett
    Feb 3, 2026
    5.0
    I held a couple conventions here with a local organization and everything was perfect. Food was great, rooms were clean, staff was very helpful from the planning to the end. I also attended other events here with various themes.
  • MA
    Michelle Ascolese
    Feb 2, 2026
    1.0
    Booked a room Saturday to get the kids out of the house and let them swim since it's been so cold and they've been stuck in the house. The pool was literally like 120 degrees. I complained to the front desk and they sent the pool engineer to soposedly fix it. He came in tested the water and told me he wasn't sure how to lower the temp, he was going to call his boss. The next morning we went back to the pool in hopes that it was fixed and it was even hotter then the day before. My kids were in the pool for 5 mins and their faces were beat red. Worst experience. My kids were really bummed. Definitely waste of $180.
Read more reviews on Google

Frequently Asked Questions About Hilton Scranton & Conference Center

What are the check-in and check-out times at Hilton Scranton & Conference Center?

Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Scranton & Conference Center.

Is Hilton Scranton & Conference Center pet-friendly?

Yes, both cats and dogs are welcome at Hilton Scranton & Conference Center.

Brand Certified Facts from Hilton Scranton & Conference Center

Hilton Scranton & Conference Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Google
Apple
Yelp Enterprise
+100
Others