About
Hotel
Located in Sayre,PA, the Best Western Grand Victorian Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
1,088 reviews
5 stars
576
4 stars
276
3 stars
125
2 stars
39
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted issues with unclean facilities, including the pool and hot tub, and inadequate housekeeping.
Staff Service
Customer experiences with staff varied significantly; some guests reported friendly and accommodating service, while others encountered rude and unhelpful front desk staff.
Amenities
The hotel offers a range of amenities, including a pool, hot tub, and breakfast, but many guests noted that these facilities were poorly maintained or not functioning properly.
Room Condition
Several reviews mentioned that the rooms were outdated and in need of maintenance, with issues such as malfunctioning air conditioning and poor lighting.
Event Hosting
The hotel has hosted various events successfully, with positive feedback on the event coordination and staff support, although there were complaints about double-booking and management issues.
- SGSherry G3 days ago2.0I stayed at this hotel for just over a week for work. Housekeeping does not come in and make beds or give you clean towels and take garbage daily unless you request it. I've never stayed in a hotel that didn't clean unless you asked them to. I did request them twice and still no one did it. I took my towels down myself and put them in the bin with the pool towels because my room was smelling musty. The staff is basically non-existent. The one guy bartends, cooks and runs the front desk by himself. The restaurant is not open on nights they say it's supposed to be either so don't depend on that during your stay. Door dash does deliver to your room. Hotel is ok in a pinch but its overpriced for the amount of service not provided that other hotels include for the same price.
- HRHeather ReeseNov 9, 20255.0I had a great experience at this hotel! The bartender kept things lively, the cook made amazing food, and the front desk staff were consistently friendly and polite. The place was clean, comfortable, and welcoming. We will 100% be going back.
- JSJoe ScullyNov 5, 20255.0We checked in late at night and the front desk lady was super-nice. Great hotel to stop at!
- CNChris NorrisOct 24, 20255.0Nice location, just off of the interstate. Far enough away from the highway that we didn't hear the traffic at night. Nice people at the front desk, both in the evening and in the morning. Great breakfast area, well stocked & attended to. Several nice restaurants in the little downtown area - 5 or 6 minute drive away. When passing through the area, would definitely stay here again !!
- CVCarla VisscherOct 19, 20255.0We have events at this Best Western twice per year. The Group Sales Manager is exceptional at details and follow through. The desk and service staff have always been welcoming, courteous, accommodating, and fun! The rooms are clean, comfortable and affordable. We can’t say enough good things about this hotel.
Frequently Asked Questions About Best Western Grand Victorian Inn
Does Best Western Grand Victorian Inn offer free breakfast?
Yes, the Best Western Grand Victorian Inn provides free breakfast to all guests.
Are pets allowed at Best Western Grand Victorian Inn?
Yes, pets are welcome at the Best Western Grand Victorian Inn.
Is the property smoke-free?
Yes, the Best Western Grand Victorian Inn is a smoke-free property.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout the Best Western Grand Victorian Inn, including guest rooms and the business center.
What are the operating hours of Best Western Grand Victorian Inn?
The Best Western Grand Victorian Inn operates 24 hours a day, 7 days a week.
Does the hotel have a restaurant on-site?
Yes, the Best Western Grand Victorian Inn has an on-site restaurant for guests' convenience.
Is there a fitness center near the Best Western Grand Victorian Inn?
Yes, Fitness Express (Best Western) is a nearby gym located close to the Best Western Grand Victorian Inn, allowing guests to maintain their workouts during their stay.
What entertainment options are available near the hotel?
Guests can visit the Night Train Lounge, a nearby bar and burger restaurant, for dining and entertainment after their stay at Best Western Grand Victorian Inn.
How can guests use nearby services when staying at Best Western Grand Victorian Inn?
Guests can easily access nearby amenities like Fitness Express for fitness needs and Night Train Lounge for dining, enriching their stay with convenient local options.
What is the address of Best Western Grand Victorian Inn?
The Best Western Grand Victorian Inn is located at 255 Spring St, Sayre, PA 18840, USA.