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DoubleTree by Hilton Hotel Reading

4.7
(2920 reviews)

Business Details

701 Penn Street, Reading, PA
19601, United States
(610) 375-8000
https://www.hilton.com/en/hotels/rdgdtdt-doubletree-reading/

About

HotelDoubleTree
Daily Mandatory Charge includes: 2% Tourism Improvement District Fee Have a memorable stay at the new DoubleTree by Hilton Hotel Reading, starting with a warm chocolate chip cookie on arrival. Find urban-rustic decor, local artwork and a ‘green roof’ at this stylish Reading, PA hotel. Guest rooms feature complimentary WiFi, a 42-inch HDTV with premium cable channels, a mini-refrigerator, coffeemaker and laptop-sized safe. Choose a one- or two-bedroom suite for a living room with sofa. Accessible rooms with audio and strobe alerts are also available. Enjoy imaginative meals with locally sourced ingredients at Center Stage American Bistro. Our pub offers indoor/outdoor seating to mingle with friends or colleagues, and the lobby bar has your favorite cocktail. Room service is available 24 hours a day, and the gift shop stocks drinks and snacks along with magazines and travel essentials. Relax after a long day in the heated indoor pool. Suit up in the locker room and work out anytime in the fitness center. Ask our friendly staff about available board games, children’s activities and family packages. The 24-hour business center offers printing, photo copying and fax services and A/V equipment rental. Host your next meeting in the executive boardroom, plan a conference for 2,000 guests in one of our ballrooms, or schedule a seminar in the 96-seat amphitheater. Wedding receptions are chic with a cocktail hour in the foyer and dancing in an elegant ballroom – our Wedding Planner can assist with the details.

Location

DoubleTree by Hilton Hotel Reading
701 Penn Street, Reading, PA
19601, United States

Hours

Reviews

4.7
2,920 reviews
5 stars
2,255
4 stars
475
3 stars
97
2 stars
39
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service experiences, including unhelpful staff and unresolved complaints.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues, particularly with stained furniture and unclean bathrooms.

Parking Problems

Guests frequently encountered issues with parking, including receiving tickets despite being hotel guests and difficulties accessing the hotel from the parking garage.

Positive Staff Feedback

Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individual employees providing excellent service.

Dining Experience

The on-site restaurant received mixed reviews, with some praising the food quality while others found it overpriced.
  • SG
    Sharon G.
    3 days ago
    5.0
    My husband and I attended Winter Jam 2026 and stayed at the Reading Pa. Double Tree. It was perfectly located for the event being right across the street. The gentleman, Michael who welcomed us made sure we were taken care of and was very friendly. The check in was extremely fast and friendly as well. The manager, Nick is very accommodating and professional and made sure that everything met our expectations. The service is great. We ate dinner and breakfast at the hotel's restaurant and the manager of the restaurant could not be any more friendly. The rooms were spotless and quiet. I highly recommend if you have an event at Santander Arena stay at the Hilton Double Tree.
  • MM
    Melodee Miller
    5 days ago
    4.0
    The only reason I didn't give a higher rating for the room is because the water pressure was horrible, the shower and bathroom could be upgraded and there was a burn in the carpet. The location is very central and convenient to highway and shopping, but it's Reading so I wouldn't recommend taking a stroll in the streets. The service in the hotel was great. Very nice and reasonable rates.
  • JJ
    Joseph
    Feb 22, 2026
    1.0
    Would leave 0 stars but not an option.. Booked room 3rd party...could not make it due to a snowstorm. Stranded at another Hilton 2 hours away..called manager at reading hilton and he said he we refund my charges I just had to call corporate..corporate denied my refund..just lost a loyal customer ill stay at a motel 6 before I ever stay at a hilton again..steer clear of the hilton/hamton..bed sheets are always stained anyways..also the bugs in the breakfast area in the morning are absolutely disgusting
  • MB
    Mary Barnhart
    Feb 16, 2026
    4.0
    Service and rooms were top notch. Food was served fresh, quick, and with care. They only issue we experienced was parking deck elevator near handicapped parking was out of ordered causing us to walk up a ramp to the other elevator to enter the hotel... Not easy for physically challenged.
  • BH
    Brian Havran
    Feb 14, 2026
    5.0
    I've stayed here multiple times while travelling on business. Staff has always been great. Parking the attached garage is nice and it's never been hard to find a spot. Rooms are nice, nothing special but not dirty, falling apart, or gross. Hotel gym is small, but better than nothing. I've ordered room service several times and always enjoyed it. Location is meh, easy to get in and out of, but nothing special about it unless you were specifically here for something at the Arena across the street.

Frequently Asked Questions About DoubleTree by Hilton Hotel Reading

What are the check-in and check-out times at DoubleTree by Hilton Hotel Reading?

Check-in time is 3:00 PM and check-out time is 11:00 AM at DoubleTree by Hilton Hotel Reading.

Does the hotel offer free Wi-Fi to guests?

Yes, DoubleTree by Hilton Hotel Reading provides free Wi-Fi in public areas along with public internet terminals.

Brand Certified Facts from DoubleTree by Hilton Hotel Reading

DoubleTree by Hilton Hotel Reading partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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